2019 DODGE CHALLENGER Complaints

TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN SHE T-BONED INTO ANOTHER VEHICLE CAUSING HER TO LOSE CONTROL AND ALSO HIT A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED PRIOR TO THE ACCIDENT. THE CONTACT STATED SHE SUSTAINED A BROKEN LEFT HAND AND 3 PERSONS WERE INJURED ON THE OTHER VEHICLE (UNAWARE OF WHAT INJURIES). THE CONTACT STATED HERSELF AND THE 3 PASSENGERS ALL SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 4,018. *LN*DT*JB*DT*JB*JB

MY TIRE SUFFERED A MAJOR CRACK ON THE TRAIN TO THE SIDEWALL ON JUNE 13, 2020 I CALLED RUSSELL WESTBROOK DODGE IN VAN NUYS TO PURCHASE A TIRE SINCE THIS WAS AN EMERGENCY THEY TOLD ME I HAD TO WAIT THREE DAYS BECAUSE OF ORDERING DELAYS, SO I HAD NO OTHER CHOICE TO BUY ANOTHER TIRE AT ANOTHER TIRE SHOP THIS TIRE WAS 305 3020 THE STANDARD STOCK TIRES ARE 305 35 20. I WAS UNABLE PHYSICALLY TO TAKE MY OLD TIRE WITH ME SINCE I CAME FROM A TRIP AND MY TRUNK AND INTERIOR HAD LUGGAGE. I WENT TO RUSSELL WESTBROOK DODGE ON JUNE 19, 2020 WITH THIS CONCERN AND ASK THEM AT THE VERY LEAST TO REFILL MY TIRE WITH NITROGEN WHICH I PAID $500 FOR AND ASKED TO CHECK FOR MY TIRE PRESSURE ON ALL MY TIRES, BOTH OF THESE REQUESTS WERE DENIED I FEEL UNSAFE DRIVING THIS CAR. I ASKED THE SERVICE DIRECTOR OF RUSSELL WESTBROOK DODGE IN VAN NUYS TO WRITE A SERVICE DOCKET DETAILING MY SITUATION AND HIS DENIAL TO CHECK MY TIRE PRESSURE AND TO FILL MY TIRES WITH NITROGEN, AS WELL AS A POTENTIAL ALIGNMENT HE DECLINED ALL OF THESE REQUEST AND BANNED ME FROM SERVICING MY CAR, I FEEL VERY OVERWHELMED FOR MY SAFETY AND FOR THE SAFETY OF OTHERS BECAUSE OF THIS NEGLIGENCE BROUGHT BY RUSSELL WESTBROOK DODGE. I REACHED OUT TO PERELLI TIRES LLC AND THEY DECLINED TO HELP ME BECAUSE I WAS AN ABLE TO HAVE THE TIRE WITH ME FOR INSPECTION, IF I HAD SPACE IN MY TRUCK I WOULD'VE TAKEN MY TIRE. ON ANOTHER MATTER I CONTACTED FCA DODGE REGARDING STEERING CLICKING NOISE COMING FROM MY CAR WHEN TURNING OUR PARKING THE CAR BETWEEN ZERO AND 3 MILES PER. *TR

WHEN CAR IS IN REVERSE, BACKUP CAMERA IS UNAVAILABLE JEOPARDIZING SAFETY AROUND. DURING ACCELERATION OF CAR WHEN DRIVING, THE SPEEDOMETER ON DASH SHOWS DIFFERENT THAN THE DIGITAL SPEEDOMETER. I.E IF I AM GOING 40 THE DIGITAL SHOWS 60+ (VARIES). PASSENGER DOOR LOCK HAS DIFFICULTY CLICKING LOCK/UNLOCK AND NO CHILD LOCK IS ON- WILL BE SAFETY CONCERN IF EXITING IS NEEDED OF VEHICLE. ALL ISSUES ABOVE HAPPEN ALMOST EVERY TIME. *TR

MY 2019 DODGE CHALLENGER WAS HESITANT TO TAKE OFF EVEN WHEN THE ACCELERATOR WAS TO THE FLOOR. A DIAGNOSTIC TEST CAME BACK AND IT WAS A GEAR 6 SHIFT INCORRECT RATIO. MY VEHICLE WAS IN MOTION WITHIN BUSY TRAFFIC, ALMOST CAUSING A WRECK. *TR

TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING 15 MPH WHEN THE ACCELERATOR PEDAL WAS APPLIED THE CONTACT'S NEIGHBOR NOTICED THAT VEHICLE HAD AN ABNORMAL NOISE COMING FROM THE DRIVER'S SIDE REAR MUFFLER. VEHICLE'S EXHAUST AFFECTED BY THE RATTLE. THE VEHICLE WAS ABLE TO DRIVE TO THE DESTINATION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED RIVERSIDE CHRYSLER JEEP DODGE RAM LOCATED AT (1601 US-70, NEW BERN, NC 28560 252-633-4411) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED BUTTERFLY ACUATOR VALVE FAILED. RATTLE CAN BE HEARD BUT HEARD IN REGULAR NOT SPORT MODE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,500. *BF*JB

I KEEP HEARING AND FEELING THE WHEELS RUBBING/WOBBLING. THE DEALER HAS REPLACED 2 TIRES AND 1 RIM SO FAR. MY CAR IS BACK IN THE SHOP TODAY AND THEY INSIST THAT THEY DON'T HEAR/FEEL ANYTHING. THAT IS NOT THE CASE SO THEY ARE TESTING IT AGAIN TODAY. I HAD THIS CAR BUILT JULY 2019, CHALLENGER GT AWD. I DON'T SEE ANY RECALL FOR THIS. THIS PROBLEM IS MAKING ME VERY UNCOMFORTABLE SINCE I COMMUTE DAILY VIA HIGHWAY. I THINK THIS NEEDS TO BE RESEARCHED FURTHER. MY ISSUE IS STILL PERSISTING.

WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION TO ITS FULL EXTENT, THE TIRES BEGIN TO SCRAPE AGAINST THE BODY OF THE VEHICLE WHILE MAKING A TURN.

PURCHASED THE CAR BRAND NEW WITH 992 MILES PUT ON BY THE DEALERSHIP OWNER (THAT'S WHAT I WAS TOLD). DROVE THE CAR 8 HOURS, SPENT THE NIGHT IN HOTEL; LEFT THE NEXT MORNING AND AT ODOMETER 1626 GOING 75MPH ON THE INTERSTATE THE ENGINE BLEW UP. I WAS ABLE TO CONTROL THE VEHICLE AND BRING IT SAFELY TO THE SHOULDER BUT ALL THE ENGINE OIL HAD COVERED THE ROADWAY AND METAL PIECES. LOOKED UNDER CAR AND SAW PART OF A CONNECTING ROD HANGING OUT OF THE OIL PAN.

STOCK, FACTORY BUILT, REAR BRAKE PAD SURFACE AREA IS SUBSTANTIALLY DIFFERENT THAN THE REAR ROTOR DIAMETER. SWEEP OF BRAKE PAD IS SUBSTANTIALLY NARROWER THAN THE ROTOR. THIS IS CAUSING AN IMPROPER WEAR PATTERN ON ROTOR. REDUCES STOPPING FORCE AND WILL CREATE A RIDGE IN THE ROTOR. THIS RIDGE WILL MAKE FUTURE REPLACEMENT BRAKE PADS INCOMPATIBLE, AND COULD AFFECT BRAKE SYSTEM PERFORMANCE NEGATIVELY.

WHEN THE VEHICLE IS IN MOTION THE STEERING WHEEL WILL LOCK. IT HAPPENS WHEN DRIVING ON THE HIGHWAY OR ON A CITY STREET. THIS HAS HAPPENED WHEN CHANGING LANES AND WHILE MAKE A TURN. ON 1-11-2020 I WAS AT THE DEALERSHIP TO TEST DRIVE THIS CAR, BUT WHEN I STARTED THE CAR THE DASHBOARD LIT UP WITH MULTIPLE CODES. THE SALESMAN HAD ME TEST DRIVE ANOTHER VEHICLE WITH THE SAME SPECS SO THAT A TECH COULD LOOK AT THE CODES. THE TECHNICIAN LOOKED THE VEHICLE OVER AND CLAIMED EVERYTHING WAS FINE. PURCHASED THE ORIGINAL CAR THAT HAD THE CODES ON THE DASHBOARD. WHILE DRIVING HOME ON 1-11-2020, THE STEERING WHEEL LOCKED WHEN ATTEMPTING TO CHANGE LANES ON THE HIGHWAY. ON WEDNESDAY, 1-15-2020 WHILE IN MOTION ON A CITY ROAD THE STEERING WHEEL LOCKED WHEN MAKING A RIGHT HAND TURN. THE CAR WAS NOT DRIVEN AGAIN UNTIL TUESDAY, 1-21-2020 WHEN IT WAS DRIVEN TO THE DEALERSHIP. WHILE THE CAR WAS IN MOTION AND MAKING A RIGHT HAND TURN THE STEERING WHEEL LOCKED. THE DEALERSHIP HAD THE VEHICLE FROM 1-21-2020 UNTIL 1-25-2020. I WAS TOLD THAT THE STEERING WHEEL LOCKING WAS DUE TO A BAD BATTERY AND THE DEALERSHIP CHANGED IT. WHEN DRIVING HOME FROM THE DEALERSHIP ON 1-25-2020, THE STEERING WHEEL LOCKED UP ON TWO DIFFERENT OCCASIONS WHILE MAKING A LEFT HAND TURN AND A RIGHT HAND TURN. THE CAR WAS PARKED AND NOT DRIVEN AGAIN UNTIL 1-27-2020 WHEN IT WAS TAKEN BACK TO THE DEALERSHIP. THE CAR IS STILL THERE AS OF 1-29-2020 WITH NO UPDATE ON THE ISSUE.