2013 DODGE CHALLENGER Complaints

TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WINDOWS WOULD INDEPENDENTLY GO DOWN AND UP WHILE THE VEHICLE WAS OFF. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT HAD TO USE BATTERY BOOSTER CABLES TO START THE VEHICLE BECAUSE THE WINDOW FAILURE WAS DRAINING THE BATTERY. THE VEHICLE WAS TAKEN TO CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,466.

AIR BAG INDICATOR LIGHT INTERMITTENTLY LIGHTS AND RENDERS THE AIRBAG SYSTEM USELESS DUE TO THE MALFUNCTIONING SWITCH IN THE AIRBAG SYSTEM. THIS COULD CAUSE INJURY OR DEATH TO THE OCCUPANTS OF THE VEHICLE

AUTOMATIC LIGHTS STOPPED WORKING. DEALER SAYS THE LIGHT ASSEMBLY IS BAD AND NEEDS TO BE REPLACED AND IT IS A $800+ PART. I HAVE SEARCHED AND THERE ARE MANY DODGE OWNERS WITH DIFFERENT YEARS THAT HAVE THE SAME ISSUE. THIS SEEMS TO BE A DODGE RELATED ISSUE.

SMART GLASS DRAINING BATTERY, TAKATA INFLATOR RECALL, TIMING CHAIN RECALL AND ALTERNATOR RECALL IN DEC 2017 MY DODGE CHALLENGER 13' RAN OUT OF BATTERY & WAS TOWED TO A REPAIR SHOP. THERE WERE 2 RECALLS, ONE BEING AN ALTERNATOR, CAUSING THE BATTERY TO DRAIN AND NOT ABLE TO BE JUMPED. AFTER 1.5 MONTHS OF TALKING TO CHRYSLER FCA RECALLS ABOUT HOW TO GET THE RECALL WORK COMPLETE, MY CAR ARRIVED AT COVERT DODGE IN AUSTIN IN JAN 2018 (I PAID FOR TOW OUT OF POCKET). FROM DEC TO MAR 20TH, I WAS WITHOUT A CAR AND COVERT /FCA WOULD NOT PUT ME IN A RENTAL WHILE WAITING ON BACK ORDERED PARTS. ON MAR 20TH, THEY PUT ME IN A RENTAL VEHICLE. APR 20TH FCA CALLED TO TELL ME: 1) ALL 3 RECALLS HAVE BEEN ADDRESSED 2) THE SMART GLASS WINDOW MODULE, WHICH IS ACTUALLY WHAT IS CAUSING THE BATTERY TO DRAIN, IS STILL ON BACKORDER (ETA MAY 29, BUT NOT A FIRM ETA AND THIS PART HAS BEEN ON BACKORDER SINCE JAN) BUT THE CAR CAN BE DRIVEN WITHOUT OPERABLE WINDOWS, 3) I NEED TO RETURN THE RENTAL IN 2 DAYS AND PICK UP MY CAR. I STATED THAT IT IS UNSAFE TO DRIVE A CAR WITH INOPERABLE WINDOWS (GETTING PULLED OVER AND HAVING TO OPEN MY DOOR TO TALK TO THE POLICE, EXTREMELY HOT WEATHER IN TEXAS AND NOT BEING ABLE TO OPEN THE WINDOWS, LITTLE KIDS AND CAR SICKNESS, UNABLE TO USE DRIVE-THROUGH ANYTHING, ETC). THE SERVICE MANAGER STATED THAT HE CAN'T COMMENT ON SAFETY, BUT THE CAR IS DRIVABLE. THE CASE MANAGER AT FCA SAID THAT SHE CAN ONLY ADDRESS SAFETY CONCERNS IN BULLETINS FROM FCA. THE SMART GLASS WINDOW MODULE HAS BEEN ON BACK ORDER FOR ME SINCE JAN 2018 AND NO CONFIRMED ETA. THIS PART HAS BEEN RECALLED ON 2012 AND 2011 CHALLENGER AND MULTIPLE OTHER MOPAR PART CARS. THERE IS A LONG LIST OF PEOPLE WAITING FOR THIS PART (PROBABLY 1000S), MANY DUE TO A RECALL. IN THE MEANTIME, I'M EXPECTED TO USE MY CAR WITHOUT WORKING WINDOWS - MEANING WINDOWS HAVE TO BE CLOSED AND CAN NOT OPEN.

THE VEHICLE WAS IN MOTION ON THE HIGHWAY. THE VEHICLE UNEXCEPTDLY STOPPED ACCELERATING ON THE HIGHWAY CAUSING ME TO PUT MY HAZARD LIGHTS ON AS CARS WERE IN IIN MOTION AT A 70MPH SPEED LIMIT. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD. I TURNED THE CAR OFF IN AN ATTEMPT TO TURN THE CAR BACK ON. THE CAR WOULDN'T TURN BACK ON AND THE CAR BECAME DISABLED. I HAD TO HAVE MY CAR TOWED.

TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THE BATTERY HAD TO CONSTANTLY BE CHARGED AND THE VEHICLE FAILED TO START DUE TO THE FAILURE. THE CONTACT WAS LEFT STRANDED MORE THAN ONCE. IN ADDITION, THE FRONT PASSENGER WINDOW WENT UP AND DOWN ON ITS OWN AND WAS DRAINING THE POWER TO THE ELECTRICAL SYSTEM. THE CONTACT LATER RECEIVED AN UNKNOWN RECALL NOTICE TO SERVICE THE ALTERNATOR ASSEMBLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM ALBANY (701 E OGLETHORPE BLVD, ALBANY, GA 31705, (229) 518-3095) FOR THE REPAIR. SHORTLY AFTERWARDS, THE DRIVER'S WINDOW BEGAN GOING UP AND DOWN ON ITS OWN AND DRAINED THE POWER. THE DEALER DIAGNOSED THAT FURTHER REPAIRS WERE REQUIRED. THE CONTACT REPORTED THE FAILURES TO THE MANUFACTURER BEFORE AND AFTER THE RECALL REPAIR TO INDICATE THAT THE REMEDY FAILED TO PROVIDE A SOLUTION. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE LATCH TO THE DOORS. THE MANUFACTURER ISSUED 17 TSBS FOR THE ELECTRICAL AND THREE ELECTRICAL RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT TO THE POWER CONTROL MODULE AND BATTERY. THE VEHICLE STALLED WITHOUT WARNING AND THERE WAS EXTENSIVE SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER (CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT, 2920 N ASPEN AVE, BROKEN ARROW, OK 74012, (918) 355-5000) WHO STATED THAT THE REMEDY AND PART WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE DEALER INDICATED THAT THEY WOULD BE ABLE TO REPLACE THE SAME PART AND THAT THE NEWLY DESIGNED ALTERNATOR ASSEMBLY MAY BECOME AVAILABLE IN MID FEBRUARY OF 2018. THE VEHICLE WAS STILL AT THE DEALER AND WAS UNABLE TO BE DRIVEN. THE DEALER ASKED THE CONTACT TO TOW THE VEHICLE TO HIS RESIDENCE IF THE VEHICLE WAS NOT GOING TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE PROVIDED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TRYING TO GET SOMEONE TO REPLACE ALTERNATOR FOR RECALL BEEN TRYING SINCE JULY. BUT BEEN TOLD NO REPLACEMENT PARTS. BY DEALERS SERVICE DEPARTMENT AT 8701 CHRSLYER DODGE JEEP ABERCORN STREET SAVANNH GA 31406 . IS THERE PARTS

TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARRY H MILLER CHRYSLER JEEP DODGE RAM (8526 LOMAS BLVD, NE, ALBUQUERQUE, NM 87110) AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DOOR SMART GLASS SELF CYCLING AND/OR BATTERY DRAIN WHEN MY 2013 DODGE CHALLENGER IS PARKED AND IGNITION KEY OFF, I AM EXPERIENCING CONDITION WHERE THE DOOR SMART GLASS FEATURE CYCLES ON ITS OWN LEADING WHICH TO BATTERY DRAIN. THIS HAVE BEEN HAPPENING SINCE PURCHASING THE. I HAVE BEEN JUMPING IT OFF AND RECHARGING THE BATTERY. THIS IS THE SECOND BATTERY THAT I HAVE PURCHASED.TO HAVE THE ISSUE REPAIRED , THE SERVICE WILL COST ME OVER $700.00 TO REPLACE BOTH DOORS LATCH/SWITCH.