2014 DODGE CHARGER Complaints

WHILE DRIVING MY 2014 DODGE CHARGER SXT ON THE FREEWAY TODAY (11/02/16) THE ENGINE STALLED & I BARELY MADE IT TO THE RELATIVE SAFETY OF THE MEDIAN TO ATTEMPT TO RESTART MY CAR. AFTER MULTIPLE ATTEMPTS, IT EVENTUALLY RESTARTED, HOWEVER IT STALLED AGAIN SHORTLY THEREAFTER ON THE FREEWAY & 3 MORE TIMES ONCE I GOT OFF THE FREEWAY. I JUST GOT IT BACK FROM THE DEALERSHIP LAST WEEK FOR THE SAME PROBLEM (THEY CLAIMED THAT THEY "UPDATED" SOME SOFTWARE BUT COULDN'T REPLICATE THE PROBLEM). IT IS CURRENTLY AT THE DEALERSHIP, BUT I AM CONCERNED THAT I MAY NOT BE ABLE TO SAFELY AVOID INJURY/DAMAGE IF THIS PROBLEM ISN'T FIXED & CONTINUES TO HAPPEN. I HAVE MULTIPLE PHOTOS & VIDEOS ON MY PHONE OF THIS OCCURRING & WOULD BE HAPPY TO EMAIL THEM. *TR

TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000.

I HAVE BEEN WORKING WITH FCA SINCE 8/31/16, SO FOR 28 DAYS NOW, THAT I HAVE BEEN WITHOUT POWER STEERING. I FILED MY FIRST COMPLAINT ON, OR AROUND 9/12/16. I EXPERIENCED THE EXACT SAME SYMPTOMS AS STATED IN NHTSA PE14022 WHILE DRIVING DOWN THE HIGHWAY AT APPORXIMATELY 65MPH. EVERY WARNING LIGHT WENT OFF FLASHING, SERVICE TRANSMISSION MESSAGE, SERVICE POWER STEERING , AND TACH, AND SPEEDO WOULD DROP TO ZERO , AND I WOULD LOSE ENGINE POWER, AND POWER STEERING. I CAPTURED THE INCIDENT ON VIDEO, AND PROVIDED THE VIDEO TO NHTSA, I WILL AGAIN PROVIDE A LINK FOR THE VIDEO HERE : HTTPS://YOUTU.BE/E96HVQPEP10 . IN DEALING WITH FCA LLC, THEY REFUSE TO REPLACE THE ELECTRIC HYDRAULIC POWER STEERING PUMP THAT WAS FRIED FROM THIS INCIDENT OCCURING. FCA IS SAYING THAT IT WAS THE "2 YEAR OLD MOPAR BATTERY" THAT CAUSED THE INCIDENT, AND REFUSE TO REPLACE THE EHPS PUMP THAT WORKED PERFECTLY FINE BEFORE THIS OCCURED. I REPLACED THE ALTERNATOR PER NHTSA RECALL NO. 14V-634 A GREAT DEAL OF TIME PRIOR TO THIS INCIDENT OCCURING. FCA IS TRYING TO CIRCUMVENT HAVING TO REPLACE THE PUMP BY CHANGING THE ORIGIN OF THE MEANS TO THE BATTERY, INSTEAD OF THE ALTERNATOR. I HAVE BEEN EXTREMELY FRUSTRATED WITH HOW FCA REFUSES TO ACKNOWLEDGE ALL OF THE PROOF GIVEN TO THEM. I AM NOT ALONE IN THIS, THERE HAD BEEN MANY COMPLAINTS FILED WITH SIMILAR RESULTS AS MINE IN DEALING WITH FCA. IT'S TIME FOR NHTSA TO DO SOMETHING TO REMEDY THIS ISSUE WITH FCA. FCA OFFERED TO REPLACE THE $1400 EHPS PUMP IF I PAY A $500 CO-PAY, I REFUSE TO ACCEPT THIS OFFER BASED ON THE PRINCIPLE OF THE MATTER. THE TRUE ORIGIN OF ALL OF THE ISSUE'S I'M CURRENTLY HAVING, IS FROM THE ORIGINAL ALTERNATOR THAT WAS IN THE CAR FOR A YEAR AND A HALF INITIALLY, AND DURING THAT TIME IT WAS IMPROPERLY CHARGING THE BATTERY THAT POSSIBLY CAUSED THE BATTERY TO ULTIMATELY FAIL ON 8/31/16. PLEASE SEE ATTACHED FILES. FAILURE MILEAGE 81332

ON AUGUST 29TH 2016 I WAS RETURNING(DRIVING ON US20) HOME FROM SOME OFFICIAL BUSINESS, WHEN MY DASH STARTED FLASHING, ALL THE WARNING LIGHTS WOULD FLASH, THE SPEED DISPLAYED WOULD GO UP, AND DOWN , AND THE CAR STARTED CHANGING GEARS. THERE WAS A TICKING SOUND COMING FROM MY GEAR SHIFT, LIKE IT WAS TRYING TO SELECT GEAR. THE POWER STEERING LIGHT , AND SERVICE TRANSMISSION MESSAGE KEEP COMING UP AS WELL. I WOULD INTERMITTENLY LOSE POWER STEERING DURING THIS, AND POWER FROM THE ENGINE WOULD LAG ALSO. I HAVE A THREE MINUTE, AND THIRTY-FIVE SECOND VIDEO OF WHAT WAS OCCURING. I CONTACTED SOME MECHANIC FRIENDS THAT WORK ON INDIANA STATE POLICE CHARGERS, AND THEY THOUGHT IT COULD BE THE BATTERY SHORTING OUT. THE NEXT MORNING I REPLACED THE BATTERY, AND INSTALLED PROPERLY WITH POSITIVE POST FIRST. THIS SEEM TO RESOLVE THE DASH FLASHING SYMPTOMS, BUT I THEN HAD NO POWER STEERING AT ALL. I TOOK TO OUR LOCAL DODGE DEALER IN LAGRANGE, IN THEY RAN A DIAGNOSTIC ANALYSIS, AND DETERMINED THE ELECTRONIC POWER STEERING PUMP WAS NO GOOD. THE POWER STEERING PUMP WORKED PERFECTLY FINE WITH NO ISSUES AT ALL, EVER, BEFORE THESE ELECTRICAL ISSUES OCCURED. THIS VEHICLE IS USED TO TRANSPORT THE US CONGRESSMAN, WHEN HE IS IN THE DISTRICT ON OFFICIAL BUSINESS, AND WE NEED IT REPAIRED ASAP. IT IS MY OPINION, THE POWER STEERING PUMP WAS DESTROYED BY THE ELECTRICAL ISSUES CONCERNING THE RECALL ON THIS VEHICLE. IT IS ALSO MY OPINION THAT FAC LLC SHOULD REPLACE THE POWER STEERING PUMP AT NO COST PER THE CONSENT ORDER PERTAINING TO THIS RECALL. I AM TRYING TO GET THE VIDEO TO EMAIL, AT THIS POINT, THE VIDEO IS TO LONG TO EMAIL.

TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 60 MPH, THE TIRE PRESSURE WARNING SENSOR ILLUMINATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER PROFILE RIM FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS AN OUTSIDE INFLUENCE; HOWEVER, THERE WAS NO ENCOUNTER TO THE RIM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

WHEN DRIVING, I PRESSED BRAKE PEDAL TO STOP THE CAR AND HEARD A SCREECH NOISE, CAR TREMBLED A BIT AND CAME TO A STOP. WHEN I CONTINUED TO DRIVE WITHIN A COUPLE OF MINUTES THE ABS LIGHT CAME ON AND THE ELECTRICAL STABILITY LIGHT CAME ON. IT TURNED OFF FOR A COUPLE OF HOURS LATER, BUT IT TURNED ON AGAIN THE NEXT DAY IN THE MORNING WHEN I STARTED THE VEHICLE AND HAS STAYED ON SINCE.

VEHICLE LOST ALL POWER WHILE IN MOTION AT 60MPH. VEHICLE WOULD NOT STOP, WOULD NOT TURN BACK ON, SHIFT GEARS, ANYTHING. I WAS FORCED TO DRIVE THE VEHICLE OFF THE ROAD TO AVOID DEATH BY ACCIDENT. VEHICLE WAS TOWED TO LOCAL DODGE DEALERSHIP WHERE THEY DIAGNOSED THE VEHICLE WITH A FAILED TIPM. NOT COVERED UNDER WARRANTY AND NO ASSURANCE THAT THIS WILL NOT HAPPEN AGAIN.

SAFETY RECALL S03/NHTSA 16V-046. THE DEALER, PARKWAY CHRYSLER DODGE, IN CLINTON TWP., MICHIGAN FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. I FIRST NOTIFIED THE DEALER ON 4/22/2016, AND HAVE CALLED REPEATEDLY TO SET UP AN APPOINTMENT. THEY HAVE ME ON A WAITING LIST, AND IT ALREADY HAS BEEN 4 MONTHS. THE DEALER SAYS CHRYSLER WILL ONLY SEND THEM A LIMITED NUMBER OF PARTS, SO I COULD BE WAITING MANY MORE MONTHS FOR THE REPAIR. I FEEL THIS IS UNACCEPTABLE.

SONS CAR WAS PARKED IN GARAGE AFTER RETURNING FROM PICKING UP LUNCH IN COLUMBUS OH. MINUTES LATER WHILE IN HOUSE HE NOTICE FIRE, EXPLOSION TYPE SOUND, SAW FLAMES COMING OUT OF GARAGE, CALLED 911 ... BURNED GARAGE- COMPLETELY DESTROYED, CAR TOTALED, FLAMES SPREAD TO SIDE OF HOUSE. FIRE OFFICIALS REPORT SAID CAUSE OF FIRE WAS FROM ENGINE AND AN ELECTRICAL MECHANICAL ISSUE IN ENGINE. HE HAS PHOTOS AND THE OFFICIAL REPORT. HE CONTACTED THE DODGE DEALER THAT VERY AFTERNOON. HIS ADDRESS IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.