2014 DODGE DURANGO Complaints

Passenger side Head rest deployed for no reason No safety issues. Have not ‘contacted dealer. No inspections conducted. No warnings

The front passenger active headrest restraint deployed randomly, without cause. It appears the hinges inside that hold it closed developed cracks and failed, allowing it to deploy. Yes, it is available for inspection upon request. It smacked the passenger in the back of the head fairly hard and caused a distraction for everyone in the car as it was sudden and loud. The vehicle has not been taken in for service, I will replace the part on my own. No one has inspected the headrest. There were no warnings of any sort before this happened.

Without warning, the Driver-seat active head restraint (AHR Head Rest) deployed WHILE DRIVING ON THE HIGHWAY nearly resulting in an accident. There were no sudden stops, sudden movements of the vehicle, nor were there any bumps or pot-holes; I was simply driving down the highway. It's like a punch to the back of the head, while driving, creating an extremely unsafe situation, especially in heavy traffic. Vehicle has not yet been inspected.

The contact owns a 2014 Dodge Durango. The contact stated that while driving at 65 MPH, the spoiler detached from the vehicle without warning. The contact stated that no cars were damaged and no one was injured due to the failure. The dealer and the manufacturer were both notified of the failure and both informed her that the failure was not covered under recall or warranty. The contact took the vehicle to an independent mechanic where the electrical tape was placed over the loose wiring that resulted from the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.

The long rear tailgate lamp (called the CHMSL) suffers from water intrusion which results in LED failure. This is a reoccurring issue. I am now trying to get this lamp replaced for the 4th or 5th time (yes, I've lost track because it's ridiculous!) Dodge should do a recall and hold the lighting manufacturer accountable as it is a common problem over many years of vehicles. Why should the consumer be burdened with having to replace this lamp every 1-2 years?? Lighting is a safety feature! Failure of LED's is a safety failure. This is an automatic recall so why hasn't a recall been issued?? Nothing on the vehicle system tells you the LED's are out. This affects visibility and can lead to accident, injury or death.

Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.

The headrest restraint system popped the headrest into the back of the passengers head while driving under normal conditions.

Active headrest restraint deployed unexpectedly. Wife was driving down the highway and got onto the rumble strip for 50 feet or so and the drivers side headrest deployed hitting her in the back of the head. She's got a stiff neck now. I called the dealership and there's no recall for this even though it's been under investigation for 2.5 years. What gives? Someone is going to be seriously injured one of these days

Vehicle battery dies due to lights staying on after shutting vehicle off, i have been jump starting it so i can drive it but lately the car is acting up and turn off on me while driving on the freeway. I have read online that some dodge vehicle have te same issue related to the body control module.

My 2014 Dodge Durango SXT RWD alternator stopped working. Was on the way home on 03/24/2022 that night and was driving on 4 lane state hwy. when all of a sudden it started to cut out and the low voltage light appeared on display. I had no choice but to stop in the turning lane right before it quit running. Tried to restart and it just clicked, and dash display disappeared. Had to engage park override and manually push Durango across two lanes of oncoming traffic, luckily two men stopped to help me push it and helped stop traffic so we would not have to stop when we got it rolling. once we had it on side street I tried to restart once again, and it just clicked. Used a battery booster box to jumpstart it and with box on it would run, with box taken off it would run till battery lost voltage and engine will stop running. Luck I was only about 2 miles from my home and the men who stopped and helped pull me the rest of the way home using a tow strap. The Durango is in my driveway and will not start and run to take anywhere to be diagnosed. Dodge told me if the vin didn't show a recall, I'd have to pay the tow bill up front and if it did turn out to be a defective alternator, I can send the tow bill in for reimbursement. (I am Disabled and can't afford a tow truck to tow it 15 miles to nearest dealership.) The only time any warning lamps came on was just before it stopped running as I was getting in turn lane. Durango has run fine Purchased 01/19/2022 and second owner and have put only 2400 miles on it since I got it. Even took to North Central Arkansas and back to Odessa Tx in late Jan 2022 with no issues. This Alternator Part# 04801779AG was in a recall for the 2014 Durangos with a 3.6l engine recall # 14v-634 and was revised with 17v-741 I am attaching a pic of alternator part number that is still on My Durango. This s my only vehicle and use it to make Heart Specialist appointments and run earns as needed, so can't be without it very long.