2014 DODGE DURANGO Complaints

The headrest deployed and has a broken pin and I am unable to put it back in place.

The power lift gate failed and I was hit pretty hard. Would have been worse if it was my wife or kids and probably would have been more than an bruise and being sore. The “special stud” that connects the power rod to the body of the Durango broke off. Part of the bolt is still in the body in the threads and the other part is still connected to the power lift. It than created issues to even close the door and be able to drive without the hatch open. The parts are on order and will in next week to see if it can be repaired. Currently the door is not usable and the power lift rod had to be disconnected to stop further damage to the body of the vehicle. Door will not stay open and the dealer is unsure if they can get the broken part of the bolt out to complete the repair.

The second and third row seat belts have cracks like the recall to the front driver and passenger side seat belts. Dealer said current recall does not include the other rows and it is dangerous for both children, car seats and adults when riding as passengers. Cost just for the third row is quoted at $1,300. I have 2 daughters that I do not feel Safe in the car in the event of an accident.

Passenger side head rest sprung apart while driving down the road. Hit passenger in the back of the head.

While driving down a smooth paved road approximately 40 mph, the passenger side headrest deployed for no reason. My 13yr old son was sitting in the seat and the headrest hit him in the head causing a headache and possible concussion. I'm submitting this just minutes after the incident and have not had it assessed or repaired. There were no warning lights displayed when this occurred. My vehicle is available for inspection upon request.

The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 35 mph when the driver's headrest suddenly detached and exploded from the driver seat. There was no impact to cause the detachment. The contact received injuries to their neck and back area. No medical assistance was received as of yet. The contact contacted the dealer who stated the headpiece would be replaced under an extended warranty. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage 59,000.

The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 35 mph when the driver's headrest suddenly detached and exploded from the driver seat. There was no impact to cause the detachment. The contact received injuries to their neck and back area. No medical assistance has been had as of yet. The contact contacted the dealership who stated the headpiece would be replaced under an extended warranty. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage 59,000.

The fuel door becomes loose and will not open without using emergency release in trunk.

*2nd reporting of same issue* Intermittent failure to start/stopping occurring again. Fuel pump and TIPM was replaced and issue is still occurring about 8 months later. 2011-2013 durangos had a recall for this issue. I believe the 2014s should be included as well. This is very dangerous and a safety hazard should vehicle stalls and unable to start.

The contact owns a 2014 Dodge Durango. The contact stated that while parked, the driver's side headrest was deployed without warning or impact. The contact stated that while his wife was driving the driver's side headrest was deployed without warning or impact. The driver sustained injuries to the head and neck. Medical attention was provided. The driver's headrest was replaced with the passenger's side headrest after the first deployment by an independent mechanic. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 50,000.