2014 DODGE DURANGO Complaints

FRONT SEAT BELT RETRACTORS HAVE LOCKED MAKING THEM UNUSABLE. I AM THE ONLY OWNER, NO ACCIDENTS AND 81000 MILES. DEALER SAYS NOT COVERED UNDER WARRANTY AND COST TO REPAIR IS OVER $600 EACH. THIS IS A NOTED ISSUE ON THE SAME YEAR JEEP TOO. THIS SHOULD BE A RECALL ITEM. MY CAR IS CHILD FREE ALSO. THIS IS UNSAFE AND SHOULD NOT BE OCCURRING,

HEADREST DEPLOYED WITHOUT A REAR COLLISION OR HARD BRAKING. VEHICLE WAS STATIONARY WHEN THE HEADREST SAFETY MECHANISM DEPLOYED.

WATER FILLS UP IN THE LIFTGATE SECTION OF THE TAIL LIGHT ON BOTH THE RIGHT AND LEFT SIDE.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT A TICKING NOISE OCCURRED COMING FROM THE ENGINE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE ENGINE LIGHT WAS FLICKERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE WHERE THE TICKING NOISE WAS COMING FROM. THE MECHANIC INFORMED THE CONTACT THAT IT COULD BE THE LIFTER OF THE CYLINDER HEAD. THE CONTACT STATED THAT THE OXYGEN SENSOR, SPARK PLUGS, AND COIL PACKS WERE REPLACED. THE CONTACT CALLED JIMMY BRITT CHRYSLER JEEP DODGE RAM (12114 US-301 S, STATESBORO, GA 30458) AND INFORMED THE DEALER OF THE FAILURE, AND WAS INFORMED THAT THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT CHRYSLER HAD EXTENDED THE WARRANTY ON THE TICKING FAILURE HOWEVER, HER VEHICLE YEAR WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

1. WHEN I WANT TO START MY CAR IT CRANKS MORE AND LONG AND DOES NOT START IN FIRST ATTEMPT, SECOND ATTEMPT IT STARTS. TOOK THE CAR TO THE DEALER THEY TOLD FUEL PUMP, AND WHEN THE PROBLEM STARTED ITS JUST ONLY 110000KMS. SEND THE MESSAGE TO FCA THEY DOES NOT CARE THEY TOLD THE CAR FINISHED MANUFACTURER WARRANTY WE HAVE TO REPAIR AND ITS A KNOWN PROBLEM FOR THEM. FUNNY PART IS MY FRIEND ALSO TOOK THE SAME CAR SAME MODEL WITH ONE WEEK DIFFERENCE HE ALSO FACE THE SAME ISSUES ON SAME MONTH ON 2020 OCT I BELIVE. I ALREADY REPORTED BUT NO RESPONSE. THIS FUEL PUMP CAN CAUSE PROBLEM WHILE DRIVING ALSO IF PRESSURE FAILS AND NO SUPPLY OF FUEL THEN ITBCAN CAUSE ACCIDENT. THE OTHER THING IS SOME OTHER MANUFACTURER FOR AMERICAN AND GERMAN CARS ALREADY CALLED FOR RECALL DUE TO FUEL PUMP ON JAN 2021, STILL FCA MANUFACTURER DOES NOT CARE THEY JUST IGNORE THE COMPLAINT AND ISSUE TELLING WARRANTY FINISH. 2. MY SECOND ISSUE HAPPEND WHEN AROUND 65000 LMS ENGINE IS GIVING NOISE TICKING, DEALER TOLD TAPPET ISSUE WARRANTY FINISHED CANT DO ANYTHING. U CAN DRIVE ITS JUST GIVE SOUND ONLY. NOW THE SOUND IS INCREASED AND I INFORMED MANUFACTURER THEY TOLD Y I DID NOT TELL BEFORE MY WARRANTY FOR CAR IS FINISHED, AND IF WE GO AND CHECK 2014 MODEL DURANGO THE PROBLEM OS COMMON AND THEY DONT WANT TO FIX THEY JUST WANT US TO PAY HUGE AMOUNT OF MONEY TO REPAIR OUR OWN, THEY KNOWS THEIR CAR HAVE THESE PROBLEMS AND THEY NEVER BOTHERED. ON MY VIEW THEY HAVE TO TAKE INITIATIVE TO RECALL TO FIX. IF U GO TO COMPLAINT FORUM THERE IS LOT LIKE THIS PROBLM. FCA JUST DONT CARE AFTER THEY SELL THEIR CAR AND WANT TO PAY HUGE AMOUNT OF MONEY AMD DOES NOT GIVE RELIABLE CAR. NHSTA HAVE TO INVOLVE AND TAKE ACTION. HOPE I WILL GET POSITIVE ACTION FROM NHSTA WHERE MANUFACTURER IGNORED.

THE TAIL LIGHT TRACK ACROSS THE TAILGATE CONTINUES TO TAKE ON WATER. I FIRST HAD IT REPLACED IN APRIL 2018 AT WHICH POINT I WAS TOLD THAT IT'S ABOUT $1300 FIX BUT WAS COVERED UNDER MY WARRANTY. FAST FORWARD AND EARLY 2020, REPLACEMENT HAS SAME ISSUE WITH CONDENSATION. IT WAS REPLACED AGAIN AND I WAS TOLD IF THERE WERE ANY ISSUES THAT I WOULD BE PAYING OUT OF POCKET AS I WAS PAST THE ORIGINAL 2 YEAR WARRANTY REPLACEMENT. IT IS NOW A YEAR LATER AND THE 2ND REPLACEMENT IS HAVING THE SAME ISSUE. THIS IS THREE TAILLIGHT FIXTURES HAVING THE SAME ISSUE. DODGE NEEDS TO PAY FOR THIS. ESSENTIALLY I'D BE PAYING $1300 EVERY TWO YEARS TO REPLACE AT THIS POINT OR HAVE BURNT OUT ELECTRIC COMPONENTS BECAUSE OF THE WATER. A $40K VEHICLE WITH 64,000 MILES ON IT.

THE OIL FILTER ADAPTER HOUSING IS LEAKING OIL. I WAS MADE AWARE THAT IT IS A PROBLEM ON ALL DODGE DURANGO MODELS. THE DEALERSHIP IS CHARGING OVER $1K FOR THE REPAIR. THIS IS A MANUFACTURING DEFECT WHICH THE COMPANY SHOULD COVER.

WHILE DRIVING MY VEHICLE AT 60 MPH MY LIGHTS STARTED TO FLICKER ON AND OFF. EVENTUALLY THEY STOPPED BUT THE DRIVER SIDE HEADLIGHT HAD NEVER CAME BACK ON. I REPLACED THE BULB AND STILL NOTHING. BEING ON THE HIGHWAYS I FELT I WAS CAUSING DISTRACTIONS TO OTHER DRIVERS FROM MY HEADLIGHTS MALFUNCTIONING AND PUTTING MYSELF IN DANGER WITHOUT HAVING THE PROPER LIGHTING TO DRIVE SAFELY.

THE RACETRACK TAIL LIGHT IS NOT AIRTIGHT SO WATER GETS INSIDE THE LAMP. THIS CAUSED AN ELECTRICAL SHORT ON THE LED BOARDS AND SMOKE FILLED MY CAR. I CONTACTED DODGE AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY INSURANCE ACCEPTED IT AS A CLAIM AND I HAD THE LAMP REPLACED. THE OLD LAMP WAS INTERMITTENTLY LIT BEFORE GOING COMPLETELY OUT.

WE WERE DRIVING HOME FROM THANKSGIVING BREAK ON THE HIGHWAY WHEN WE HEARD A LOUD POP. MY HUSBAND THOUGHT MY DAUGHTER HAD THROWN SOMETHING AT HIS HEAD. WE LOOKED BACK AND SHE WAS ASLEEP. WE TURNED ON THE LIGHTS TO SEE WHAT HAPPENED AND WE FOUND THE HEAD TEST HAD POPPED OUT. MY HUSBAND HAD A SLIGHT HEADACHE AFTER BUT WE CANNOT GET THE HEADREST FIXED.