2014 DODGE DURANGO Complaints

THE SECOND INCIDENT WAS MYSELF DRIVING ON THE FREEWAY THE DRIVER SIDE HEADREST BURST FORWARD WHILE IN MOTION HITTING ME IN THE BACK OF THE HEAD CAUSING ME TO SWERVE FROM THE FAR LEFT LANE ACROSS TWO LANES BEFORE GAINING CONTROL OF THE VEHICLE AGAIN. LUCKY FOR ME IT WAS LATE AT NIGHT AND NO OTHER TRAFFIC WAS AROUND OTHERWISE I COULD HAVE ENDED UP IN A COLLISION. ALSO REFER TO TRACKING NUMBER 11389462. AS THIS WAS THE SECOND HEADREST TO MALFUNCTION.

ONE DAY WHILE MY WIFE WAS DRIVING WITH MY 23 YEAR OLD DAUGHTER IN THE FRONT PASSENGER SEAT THEY WAS SITTING AT A RED LIGHT AND THE HEADREST BURST FORWARD HITTING MY DAUGHTER IN THE BACK OF THE HEAD. EVER SINCE THAT DAY SHE NOW HAS ISSUES WITH VERTIGO AND HAS DIZZY SPELLS AT LEAST 2 TIMES A MONTH.

THE CENTER PART OF THE RACETRACK TAIL LIGHT LEAKS AND THE WATER CAN AND WILL CAUSE THE LIGHT TO FAIL. CHRYSLER KNOWS OF THE ISSUE AND IT IS HAPPENING IN LARGE NUMBERS ON THE 2014 TO CURRENT DODGE DURANGO. THE REPLACEMENT OF THE PART IS OVER $1,000 US DOLLARS AND YET THEY WILL NOT RECALL THE VEHICLES TO MAKE IT RIGHT INSTEAD THEY USE IT AS A MONEY PIT. THE LIGHT CAN LEAK IF THE VEHICLE IS STATIONARY OR MOVING IN WET WEATHER AND SIMPLY WASHING THE VEHICLE WILL CAUSE WATER TO STAND IN THE HOUSING. THE LIGHTS HAVE BEEN KNOWN TO GO OUT COMPLETELY GOING DOWN THE ROAD ALONG WITH THE LICENSE PLATE LIGHTS CAUSING A DANGEROUS SITUATION. PLEASE HELP US HARD WORKING PEOPLE OUT AND MAKE CHRYSLER ACCOUNTABLE FOR THIS POORLY SEALED DESIGN BECAUSE THAT MUCH MONEY ISN'T EASY TO COME BY THESE DAYS.

REAR RACE TRACK LIGHTING TAKING ON WATER WHEN IT RAINS.ED LIGHTS HAVE SHORTER OUT. HAPPENS WHEN VEHICLE IS EXPOSED TO WET AND RAINY CONDITIONS OR CARWASH

I WAS PULLING OUT OF THE PARKING LOT OF MY PLACE OF EMPLOYMENT AND AS I STOPED TO MAKE A RIGHT TURN TO THE STREET. THE DRIVER SIDE HEADREST DEPLOYED AND HIT ME IN THE BACK OF MY HEAD AND NECK

SEAT BELTS WONT RETRACT, FORWARD COLLISION SYSTEM WORKS ONLY HALF THE TOME OR LESS.

GAS PUMP KEEPS STOPPING WHEN FILLING GAS TANK, LIKE SOMETHING IS STOPPING IT FROM FLOWING FAST

SEATBELT FOR DRIVER NO LONGER RETRACTS OR LOCKS WHEN BRAKE IS APPLIED. DOESN'T RETRACT BACK WHEN VEHICLE IS OFF AND SEATBELT IS REMOVED JUST FLOPS. BACK LIFT GATE OPENS AND THEN CLOSES AND SUSPENDS HALFWAY WILL HIT YOUR HEAD IF YOU'RE STANDING UNDER IT. INTERIOR OVERHEAD LIGHTS DO NOT TURN OFF WHILE VEHICLE IS IN MOTION AND RUNNING. DON'T TURN OFF FOR ABOUT 5-10 MINUTES AFTER VEHICLE TURNED OFF AND IS LOCKED.

ON 12/5/2020 AT ABOUT 1200 HOURS, I WAS DRIVING NORTHBOUND AT ABOUT 40 MPH ON LITCHFIELD RD IN GOODYEAR, AZ IN MY 2014 DODGE DURANGO WHEN THE FRONT PASSENGER-SIDE HEADREST DEPLOYED AGAINST THE BACK OF MY WIFE'S HEAD FOR NO APPARENT REASON. I LOOKED AROUND AND THERE WERE NO VEHICLES WITHIN A QUARTER-MILE OF MY VEHICLE WHEN THIS OCCURRED. ON ARRIVAL HOME, I INSPECTED THE FAULTY HEADREST AND IT APPEARED AN INTERIOR PLASTIC RETENTION PIECE WAS BUSTED. I CONTACTED MY DODGE DEALER, WHO ADVISED A REPLACEMENT WAS NOT AVAILABLE UNTIL MAY 2021. I CONTACTED CHRYSLER CUSTOMER CARE AND THEY WE'RE EQUALLY AS USELESS AS THE DEALER. I AM COMPLETELY ANNOYED, DISSATISFIED AND A BIT ENRAGED.

3 WEEKS BACK I HAVE NOTICED MY CAR IS NOT GETTING AT FIRST START. IT IS CARRYON CRANKS, BUT DO NOT GIVE START BUT SECOND OR THIRD ATTEMPT ONLY IT GET START. WITH REMOTE START IT DONOT MAKE TROUBLE TO ME. I GOT CHECKED MY BATTERY, THEY SAYS BATTERY IS GOOD AND MAY BE THE PROBLEM WITH FUEL PUMP AND REPLACEMENT IS VERY COSTLY. I CONTACTED MY FRIENDS WHO OWN DODGE DURANGO, MOST OF THEM SAID THEIR CAR HAVE THE SAME PROBLEM SPECIALLY 2014 MODEL. FUNNY THINGS IS THAT THIS PROBLEM APPEARED TO EVERYONE IN THE LAST FEW MONTHS ONLY. LOOK LIKE THIS A MANUFACTURERS DEFECT. KINDLY REQUEST TO RECALL THIS BATCH AND ADVICE COMPANY TO GET REPLACEMENT AT FREE OF COST. MY KIND REQUEST IS THAT IF MANY A CAR OWNER FACEING SAME PROBLEM THEN COMPANY SHOULD ADDRESS IT AS SERIOUS MATTER. KINDLY NOTE THAT, WE ALL DODGE DURANGO OWNERS ARE PLANNING TO START A FACEBOOK GROUP TO AIR OUR CONCERN IN THE PUBLIC FLATFORM UNTIL THE MANAGEMENT SOLVES OUR DIFFICULTIES. AWAITING FOR A REPLY/ CONTACT