2019 DODGE DURANGO Complaints

3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of time.

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Water is entering the rear tail light assembly and dimming the tail light. The OEM seal has failed. I took this problem to my Dodge dealer, and they informed me that even with a Mopar extended warranty, they will not replace the tail light assembly because it is considered a "Bulb". That's a $2000.00 blub!

The contact owns a 2019 Dodge Durango. The contact stated that the 4-Wheel Drive and traction control warning lights were flashing and had become permanently illuminated. The contact stated that the electronic stability control was inoperable. The contact stated that while her husband was driving and approaching a red traffic light, the brake pedal was depressed, but the vehicle slowly responded, became difficult to control, and was swerving across the road. Additionally, the contact stated that while reversing, the steering wheel was shuddering uncontrollably, and the vehicle was undrivable. The vehicle was towed to the local dealer six to seven times, and the dealer informed the contact that the vehicle could not be bought back. The contact stated that unknown repairs were completed, but the failure persisted. The contact was awaiting the remedy of NHTSA Campaign Number: 24V838000(Service Brakes, Hydraulic) to become available. The vehicle was not repaired. The State Attorney General was contacted and referred the contact to the NHTSA Hotline for assistance. The manufacturer was contacted, but the call disconnected. The failure mileage was approximately 56,000.

Water gets inside the rear tail light and the lights burn out the same with the side rear lights

The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was restarted; however, occasionally the vehicle was slow to restart or failed to restart. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to an independent mechanic who determined the TIPM had caused the failure. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. The contact was able to pull over safely, and two hours later after several attempts, the vehicle restarted. The contact thought the failure was related to the fuel and added to the vehicle. There was half a tank of fuel in the vehicle. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

water collects in the racing tail light which leads to electrical issues or some parts or all of the light going out.

The rear marker lights which are LED have shorted and are now inoperative. So at night I no longer have any rear running lights. Also the license plate lights are out. Dealer charged me $254.00 to diagnose the failed complaint and and found that the rear racetrack light and passenger rear corner light needs replaced. The estimate of repair is $254.00 for diagnosis and $2746.26 for rear race track light and pas rear corner light assembly. The dealer who is familiar with problem contacted Fiat Chrysler Automobiles with reference #931238452 looking for customer assistance with repair and dealer was told that Chrysler customer assistance would only contribute $712.85 with tax and no assistance for the $254.00 diagnosis fee. SO total out of my pocket would be $2447.08. I have read that a class action suit is underway do to the enormous amount of failures on 2017-2025 vehicles.

The rear light bar (race track bar) does not illuminate. Seems to be a common issue among Durango's. My rear light visibility is low now due to it being out for night driving. It also failed the two license plate lights to work which is required by MN Statute (law). I could be pulled over and issued a citation due to the issue.

The rear LED tail light assembly does not function. There appears to be moisture causing the LED lights to not function. Vehicle was recently serviced and was quoted $1800 for repairing the assembly. I'm concerned from a safety perspective as the tail lights will not be visible when driving at night. In addition, I see a lot of Dodge Durangos on the road where the rear tail light assembly has dimming or missing lighting, which leads me to believe there may be a design flaw.