2014 DODGE DURANGO Complaints

THE COWLING ON THE LOWER PART OF THE WINDSHIELD HAS BEEN WARPED SINCE I TOOK DELIVERY OF THE DURANGO IN 12/2013. WHILE DRIVING ABOVE 65 MPH OR IN WINDY CONDITIONS, A BUZZING SOUND CAN BE HEARD. FROM A WEB SEARCH, MANY OTHERS REPORT THE SAME ISSUE, AND ALSO REPORT THAT DEALERSHIPS SAY THAT DODGE KNOWS ABOUT THIS ISSUE. THIS ISSUE WILL REPORTEDLY FLOOD THE ENGINE WITH WATER IN HEAVY RAIN, BUT THIS HAS NOT HAPPENED TO ME.

I WAS CLEANING MY CAR (STATIONARY IN DRIVEWAY) ON 11/3/2019 AND NOTICED A PIECE OF PLASTIC ON THE FLOORBOARD. I LOOKED UP TO SEE WHERE IT MIGHT HAVE CAME FROM AND NOTICED THE DRIVER SEAT HEADREST WAS SEPARATING. I ATTEMPTED TO PUSH THE TWO PIECES BACK TOGETHER AND THE HEADREST FULLY DEPLOYED. UPON INSPECTION I COULD SEE THAT THE CLIP THAT HOLDS A METAL PIN HAD FAILED. THE PLASTIC PIECE I FOUND WAS PART OF THIS CLIP. VERY GRATEFUL I WAS NOT DRIVING WHEN THIS HAPPENED. THIS VEHICLE IS ONLY 4 YEARS OLD. IT IS NOT STORED IN THE HEAT OR SUN. NOW WE GET TO WAIT FOR THE EVENTUAL FAILURE OF THE PASSENGER SIDE ACTIVE HEAD RESTRAINT. SAFETY DEVICES SHOULD NOT CAUSE INJURY.

DRIVERS SEAT ACTIVE HEADREST INTERNAL PLASTIC PARTS FAILED AND DEPLOYED THE HEADREST AND HIT MY WIFE IN THE BACK OF THE HEAD WHILE DRIVING. LUCKY SHE WASN'T IN HEAVY TRAFFIC OR TURNING WHEN IT HAPPENED. UPON MY FURTHER INSPECTION THE ACTIVE SYSTEM WAS STILL INTACT. THE PLASTIC PARTS FAILED VIOLENTLY RELEASING THE HEADREST.

THE TAIL LIGHT OF THE VEHICLE IS NOT SEALED AND ACCUMULATES MOISTURE CAUSING IT TO SHORT OUT. THE TAIL LIGHT HAS BEEN REPLACED 3 TIME PREVIOUSLY BY DODGE. IT HAS NOW HAPPENED A FOURTH TIME AND DODGE IS NOT STANDING BEHIND IT. THE MOST RECENT TAIL LIGHT IS LESS THAN 2 YEARS OLD.

WHEN IT RAINS, WATER COLLECTS INSIDE THE RACETRACK TAIL LIGHTS OF MY 2014 DURANGO. THE PROBLEM EXIST ON THE REAR OF THE PART. THE SPONGE-LIKE GASKET IS DISINTEGRATING. I GOT IT REPLACED AT THE DEALER FOR 1,000 $ ABOUT 4 MONTHS AGO, I GOT WATER AGAIN IN THE NEW ONES. THE LED'S ARE NOT WORKING ANYMORE WHEN I TURN ON THE LIGHTS ON.

SERVICE AIRBAGS NOTIFICATION KEEPS COMING ON. SCHEDULED TO TAKE IT TO DEALER. FOUND OUT SERVICE RECALL HAS BEEN MADE FOR AIRBAGS ON JEEP CHEROKEE BUT NOT 2014 DODGE DURANGO. WHY NOT IF THE SAME PROBLEM IS OCCURRING WITH THE DODGE DURANGO THOSE. THIS SHOULD BE INCLUDED IN THE RECALL. MY VEHICLE ONLY HAS 90000 MILES ON IT SHOULD NOT HAVE AIRBAG ISSUES. AIRBAG LIGHT WOULD COME ON AS SOON AS I START TO CAR THEN WOULD GO OFF THEN MY SERVICE ALARM FOR AIRBAG WOULD COME ON AND STAY ON. NOW SERVICE LIGHT FOR AIRBAGS COME ON IMMEDIATELY AFTER STARTING THE CAR AND WILL NOT GO OFF.

DEALER STATED THAT MY WIRING HARNESS HAS A SHORT WHICH CAUSED THE AIRBAG TO FAIL. BECAME AWARE OF THIS WHEN THE CHECK AIRBAG LIGHT ILLUMINATED CONSTANTLY. THIS IS EXACTLY THE SUBJECT OF A NHTSA RECALL: 14V643000 APPARENTLY, MY VIN IS NOT INCLUDED IN THIS RANGE OF VINS THOUGH I WAS DIAGNOSED WITH THE SAME ISSUE

WHILE VEHICLE WAS SITTING STATIONARY IN MY DRIVEWAY OVER NIGHT, THE PASSENGER SIDE HEADREST DEPLOYED. THE VEHICLE WAS UNOCCUPIED AND NOT IN MOTION. THE VEHICLE HAS 121,000 MILES ON IT. ONLINE RESEARCH REVEALED THIS IS A COMMON OCCURRENCE WITH OVER 30 INCIDENTS ALREADY DOCUMENTED. THIS SAFETY RELATED ITEM NEEDS TO BE IDENTIFIED FOR RECALL.

THE COWL HAS WARPED ALLOWING RAIN WATER TO LEAKE INTO THE ENGINE COMPARTMENT. AND UNDER WINDSHIELD. AND WHILE DRIVING AIR GETTING UNDER WINDSHIELD IS CREATING A BUZZING NOISE. WHILE I WAS AT DODGE I NOTICED ON THE NEWER MODEL DODGE DURANGO THEY HAVE REDESIGNED THE COWL. I HAVE TALKED WITH CHRYSLER CUSTOMER CARE THEY HAVE OPENED UP A CASE. (CASR NUMBER 64813561)

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS WATER IN THE TAIL LIGHTS AND THEY WERE PARTIALLY INOPERABLE. THE CONTACT ALSO DETECTED A BURNING ODOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCGRATH CHRYSLER JEEP DODGE RAM (4610 CENTER POINT RD NE, CEDAR RAPIDS, IA 52402, (319) 393-4610) WHERE IT WAS DIAGNOSED THAT THE TAIL LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS INVALID.