2014 DODGE DURANGO Complaints

RAIN/ROAD WAY WATER GETS INTO EXTERIOR RACETRACK TAIL LIGHT CAUSING SHORTAGE RESULTING IN THE LIGHT STARTING TO GO OUT. THIS IS A MANUFACTURER ISSUE. THE COST OF REPAIRING IS OVER $1000.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT BULB WENT OUT. THE LIGHT BULB WAS REPLACED BY THE CONTACT, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ELGIN CHRYSLER DODGE JEEP RAM (847-697-0900, LOCATED AT 1010 E CHICAGO ST, ELGIN, IL 60120) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE. THE TECHNICIAN REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

JULY 14, 2019 - WHILE THE DODGE DURANGO IS IN MOTION, THE DASH DISPLAY SUDDENLY WENT BLANK, VARIOUS SENSOR LIGHTS TURNED ON, TRANSMISSION GEAR WOULD NOT SHIFT, AND THE WIPER BLADES INTERMITTENTLY TURNED ON. SIMILARLY PROBLEM WAS EXPERIENCED IN MAY 2019, WHEN THE REPAIR SHOP IDENTIFIED AND REPLACED A FAULTY BCM (BODY CONTROL MODULE). I TOOK THE VEHICLE TO A LOCAL DODGE DEALERSHIP ABOUT A MONTH ( JUNE 2019), FOR THE SAME PROBLEM AND THE DEALERSHIP IDENTIFIED THE WIRING HARNESS TO BE FAULTY. AFTER SOME DIAGNOSIS, THE DEALERSHIP RESET THE CODES, ASKED ME TO DRIVE THE VEHICLE SOME MORE TO SEE IF THE PROBLEM REOCCURS. IT HAS BEEN A MONTH SINCE I TOOK THE VEHICLE TO THE DEALERSHIP AND THE PROBLEM HAS REOCCURED SEVERAL TIMES. I FEEL THIS IS A REAL SAFETY ISSUES ESPECIALLY WHEN I HAVE MY KIDS IN THE CAR AND THE ELECTRICAL ISSUES ARISES WHILE THE VEHICLE IS IN MOTION. THIS PROBLEM IS VERY CONCERNING TO ME AS THE PROBLEM HAS OCCURED ONE TIME WHILE I WAS DRIVING ON THE HIGHWAY, AND THREE TIME WHILE DRIVING ON CITY STREETS. PLEASE INVESTIGATE THIS MATTER URGENTLY AS I CONSIDER THIS ISSUE TO BE A SERIOUS VEHICLE PROBLEM OR HAZARD. ANY DURANGO OWNER AND THEIR FAMILY COULD POTENTIALLY GET SERIOUSLY HURT.

ON JULY 8, 2019, FROM A STOP, LIGHT ACCELERATION, THE VEHICLE STARTED HESITATING AS IF IT WAS MISFIRING OR NOT GETTING FUEL, UP AND DOWN SHIFTING, HARD UP SHIFTING AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT STARTED FLASHING MAYBE 10 TIMES THEN STAYED OFF. CUT THE VEHICLE OFF AND RESTARTED AND RAN AS IF NO PROBLEMS OCCURED. CONTACTED DEALERSHIP TO SCAN THE VEHICLE, THEY FOUND NO ENGINE CODES STORED IN THE COMPUTER AND STATED TO DRIVE IT UNTIL THE CHECK ENGINE LIGHT COMES ON AND STAYS ON, THEN TO BRING IT IN FOR DIAGNOSTICS.

GETTING INTO MY PARKED VEHICLE I NOTICED THE DRIVER'S SIDE SEAT HEAD REST HAD DEPLOYED. PLASTIC CLIPS BROKEN. LOCK BAR WAS STILL ENCLOSED IN LOCKING MECHANISM. MY VEHICLE WAS IN MY DRIVEWAY.

RAIN WATER GETS INTO REAR TAIL LIGHTS AND CAUSES SHORT IN TAIL LIGHT. LIGHT BURNS OUT AND NEEDS PREMATURE REPLACEMENT DUE TO LEAK FROM WATER. DUE TO SAFETY ISSUE WITH LIGHTS BEING BURN OUT WHILE DRIVING IN RAINY CONDITIONS, ESPECIALLY AT NIGHT, IS A LARGE SAFETY ISSUE WHICH CAN RESULT IN ACCIDENT. I DO NOT WANT TO BE REAR ENDED DUE TO THIS SAFETY ISSUE, ESPECIALLY WITH MY 1 YEAR OLD DAUGHTER AND WIFE IN THE VEHICLE..

THE TAIL LIGHTS (COMMONLY REFERRED TO AS THE 'RACE TRACK TAIL LIGHTS) MOUNTED ON THE EXTERIOR OF THE REAR HATCH CONSTANTLY FILL UP WITH WATER WHICH IS BURNING OUT THE LIGHTS. THIS IS APPARENTLY A VERY COMMON PROBLEM ON THESE VEHICLES. THIS PART SHOULD HAVE BEEN COVERED BY THE MANUFACTURER. THIS HAPPENS ANY TIME IT RAINS AND IN THE SEATTLE AREA THAT IS VERY FREQUENT.

THE DRIVER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC., THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. THE HEADREST CAME IN SHARP AND SUDDEN CONTACT WITH THE REAR OF MY HEAD WHILE IN MOTION ON A CITY STREET, NOT TURNING. THROUGH ONLINE RESEARCH I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE.

STOPPED SUV ON INCLINE ON REMOTE PORTION OF POST CANYON ROAD IN HOOD RIVER COUNTY, OR. UPON RESTARTING VEHICLE, AND PLACING IT INTO DRIVE, THE VEHICLE ROLLED SLIGHTLY BACKWARDS AND HIT THE PARK LATCH, STOPPING IMMEDIATELY. INDICATOR ABOVE SHIFT KNOB AND DASHBOARD GEAR INDICATOR BOTH FLASHING. ENGINE REVVED WHEN PRESSING ACCELERATOR, VEHICLE NOT IN GEAR. PUT BACK IN PARK AND TRIED AGAIN, SAME RESULT. TRIED REVERSE AND NEUTRAL. SAME RESULT. STOPPED ENGINE, RESTARTED AND TRIED SHIFTING INTO ANY GEAR AGAIN, SAME RESULT. AFTER SOME 15-20 MINUTES OF TRYING, AND LIGHTLY PRESSING ON BRAKE, GOT THE CAR TO GO INTO REVERSE. BACKED UP AS FAR AS I COULD TO GET CAR POINTED DOWN HILL, BUT CAR WOULD STILL NOT GO INTO DRIVE, FLASHING THE INDICATORS AGAIN. AFTER ANOTHER 10 MINUTES OR SO OF TRYING VARIOUS COMBINATIONS, GOT CAR INTO DRIVE BY VERY LIGHTLY PRESSING BRAKE AND ROLLING FORWARD IN DRIVE. VEHICLE WAS THEN NORMAL. IF THIS HAPPENED IN TRAFFIC, IT COULD BE VERY HAZARDOUS AS ONE COULD BE HIT BY ANOTHER VEHICLE, NOT EXPECTING A STOPPED VEHICLE IN A TRAVEL LANE. INTERNET SEARCH INDICATES OTHER DODGE/RAM OWNERS WITH PROBLEM EXACTLY AS DESCRIBED BY ME. TRANSMISSION CONTROL MODULE, OR LOGIC THEREIN WOULD APPAR TO BE THE CAUSE., DO NOT KNOW IF SOMETHING HAS FAILED, BUT NORMAL OPERATION SINCE THAT TIME INDICATES OTHERWISE.

REAR 'RACETRACK' LIGHTS HAS WATER IN IT, AND A SECTION OF IT HAS ALREADY FADED OUT. TOOK TO THE DEALER AND OF COURSE NOT COVERED BY MY 'BUMPER TO BUMPER' AND THE COST IS $1300. I'M SO IRRITATED!