2019 DODGE DURANGO Complaints

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The contact also stated that due to parts not being available, the vehicle was unable to pass the State Inspection. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Additionally, the contact stated that the door hinges were worn, and it was difficult to open and close the driver's and passenger’s side front doors. The contact had taken the vehicle to a body shop where it was confirmed that the door hinges were deteriorating prematurely. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The contact owns a 2019 Dodge Durango. The contact stated that while reversing in the driveway, the brake pedal was depressed and there was an abnormal grinding sound coming from the vehicle. The ABS warning light was illuminated. The contact received notifications of NHTSA Campaign Numbers: 22V426000 (Service Brakes, Hydraulic) and 24V838000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact called another dealer, Dodge City CDJR of McKinney (400 S Central Expy, McKinney, TX 75070) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 218,700. VIN tool confirms parts not available for NHTSA Campaign Number 24V838000 (Service Brakes Hydraulic). Parts distribution disconnect for NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic).

I was driving home and felt steering wheel shake while on curved road, brakes felt like they wanted to lock up, then everything on dash lighted up looked like a shortage. My foot was still on the gas pedal then car just slowed down by itself. I had to steer vehicle to side of road. I did not panic, I was fearful something could’ve happened if I would’ve had other vehicles behind or even oncoming traffic. My vehicle is available for inspections upon request. Took my vehicle to a dodge dealership for inspection and I was advised of a recall on my vehicle. Unfortunately, I was advised by the dodge dealership that no remedy was yet available for my vehicle. I also contacted the manufacturer and they advised me the same as dealership, maybe during the first quarter of 2025 there could be a remedy. The manufacturer stated they would prioritize my case but no specific date could be given. I was given an option for a rental and due to my circumstances I would not be able to afford a rental. (I have to continue payments on my loan & vehicle insurance.) I purchased the vehicle from Dyer Chevrolet Vero Beach, I did reach out (on 3/31/2025) and asked them why was vehicle sold if there was a stop sale. Salesperson “ Cameron Andrews” stated “stop sale was not in effect at time of purchase [XXX] and it came out after the fact”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Dodge Durango. The contact stated while driving at 70 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The contact merged to the side of the road as the third brake light wire started hitting the rear glass window. The contact opened the gate, placed the wire back in the gate, and kept driving. The vehicle was then taken to an independent mechanic, where the contact was informed that a new spoiler was needed. The vehicle was not repaired for the most recent failure. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

I recently ran into the issue with "Water Infilitration" in my RaceTrack strip on my Durango. I checked into it and it seems like there are thousands with this exact same issue and it is a manufacturing issue with the seals or gaskets. I've o my had my vehicle for four years and the whole racetrack LED strip needs replaced and costs thousands of dollars. There is no active recall but this seems to be a wide issueand concern among many Durango owners. I feel as this should be replaced at the manufactures expense due to faulty equipment. The tail lights work but the main LEDS in the lighting is out and also the license plate light that is controlled by the same lighting is out as well. This is not only my concern but a HUGe safety risk and financial burden for owners and operators of the vehicle. I'm taking it to be inspected at the dealership tomorrow and if legal action needs to be taken so be it. I've also documents pictures and a video from literal stand still water within the component of my racetrack lights.

Started receiving an auto start error message on the dash. Then after long drives vehicle would not start up without a jump. Went to test battery and it failed while connected to vehicle. I bought a new battery, I installed it, and then tested it and failed the test. I then checked the old battery (not connected) and it past. Which means there a parasitic battery drain. I then changed the engine off and the headlight delay settings to 0, and tested the connected battery and it passed. So the delay settings for the engine off and headlight delay is causing a parasitic battery drain in the 2019 dodge durango.

The whole center section of lighting, located on the tailgate (liftgate) is burned out, including the license plate illumination. Apparently water gets into the "racetrack light" which I learned is what Dodge calls this center section of lighting. I have noticed there is a significant amount of water inside this section of lighting, and now it intermittently does not work. More times than not, it is completely out. As I did some research about this issue, I found that it is common for all of the 2014- 2024 Durangos.

The rear race track light assembly lights went out. I know there is a known issue with this light assembly.