2014 DODGE DURANGO Complaints

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE VEHICLE WAS IN PARK, IT UNINTENTIONALLY ROLLED AWAY WITH OCCUPANTS IN THE BACK SEAT. THE CONTACT STATED THAT THE ON/OFF SWITCH WAS PRESSED BY AN OCCUPANT INSIDE THE VEHICLE, WHICH STOPPED THE VEHICLE. WHILE THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, SHE FELL AND THE VEHICLE ROLLED OVER HER FINGERS. THE CONTACT SUSTAINED INJURIES TO HER RIGHT ANKLE, RIGHT LEG, AND LEFT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

I WAS DRIVING ON THE FREEWAY DURING A VERY BAD RAINSTORM AT NIGHT ON JANUARY 16TH, 2019. I WAS TRAVELING AROUND 50 MPH ON THE FREEWAY, IN THE NUMBER THREE LANE, WHEN MY CAR SHUT OFF, WHERE I LOST COMPLETE POWER TO MY ENGINE. MY SPEEDOMETER DROPPED FROM 50 TO 30 MPH IMMEDIATELY, LEAVING ME WITH NO POWER, TO BARELY MAKE IT TO THE EMERGENCY LANE. NO POWER, NO BRAKE, NO STEERING-NOTHING. MY HORN WAS ALSO HONKING, MY HEADLIGHTS FLASHING, WINDSHIELD WIPERS ATTEMPTING TO MOVE BUT UNABLE TO, AND SPEAKERS MAKING WEIRD NOISES. AND TO MAKE THINGS EVEN MORE SCARY, MY 9 YEAR OLD SON WAS IN THE CAR WITH ME. THIS IS AN ISSUE THAT NEEDS TO BE INVESTIGATED, AND POSSIBLY ISSUE A RECALL. I FEEL THAT I AM EXTREMELY LUCKY THAT MY SON AND MYSELF WERE NOT SEVERELY INJURED OR EVEN KILLED, WITH MY CAR SHUTTING OFF LIKE THAT WITHOUT WARNING. IF I HAD NOT BEEN ABLE TO CRUISE TO THE EMERGENCY LANE, NO DOUBT WE WOULD HAVE BEEN STRUCK AT A STANDSTILL BY ONCOMING TRAFFIC, AVERAGING 50-60 MPH. I AM EXTREMELY CONCERNED, AND THIS IS A HUGE SAFETY ISSUE. I BROUGHT THE CAR INTO THE DODGE DEALERSHIP, WHERE I WAS TOLD THAT IT WAS FROM THE RAIN AND IT SHORTED OUT MY ELECTRICAL. THAT'S IT. THAT'S IT? THERE SHOULD BE A BETTER EXPLANATION, AND ACTION TAKEN TO PREVENT SOMETHING LIKE THIS FROM EVER HAPPENING. THAT CAR SHUTTING OFF WITHOUT WARNING FROM 50 MPH TO 0 MPH ON A FREEWAY COULD HAVE COST MY SON AND I OUR LIVES. I AM EXPECTING TO HEAR BACK FROM DODGE REGARDING THIS VERY DANGEROUS PROBLEM THAT OCCURRED, AND I HAVE ALSO READ ABOUT SIMILAR COMPLAINTS WITH THE DURANGO, SO I KNOW THIS IS NOT A FLUKE. I LOOK FORWARD TO HEARING FROM YOU. THANK YOU.

MY 2014 DURANGO HAS BEEN MAKING A KNOCKING NOISE ON THE FRONT DRIVER SIDE FOR OVER 3 YEARS NOW. I TOOK MY CAR IN SEVERAL TIMES AND TO DIFFERENT DEALERS. IT WAS ALWAYS THE SAME STORY, 'WE COULDN'T FIND ANYTHING' I EVEN HAD ONE DEALERSHIP TELL ME 'SORRY WE CAN'T FIGURE IT OUT, IT'S LIKE TRYING TO FIND A NEEDLE IN A HAYSTACK.' ARE YOU KIDDING ME!! MY VEHICLE HAS BEEN TO THE DEALER OVER 5TIMES FOR THE SAME PROBLEM AND IT'S NEVER BEEN FIXED. NOW IT'S OUT OF WARRANTY AND OUT OF THEIR HAIR, JUST WHAT THEY WANTED. I NEED TO HELP ON WHAT TO DO IN THIS SITUATION. ANOTHER ISSUE I HAD WAS WITH THE FUEL PUMP. THEY FIXED SOME PROBLEM I HAD A FEW YEARS BACK, THEY ACTUALLY BROKE MY GAS TANK DOOR AFTER WORKING ON THIS ISSUE. MY CAR HAS ONCE AGAIN COME BACK WITH THIS SAME PROBLEM. TODAY MY CAR WON'T START AND IS UNFORTUNATELY OUT OF WARRANTY. I HAD A MECHANIC COME TAKE A LOOK AT IT AND IT SEEMS TO BE THE FUEL PUMP ONCE AGAIN. WHO'S WORKING ON THESE CARS? DRUNKS? I NEED HELP ASAP. I WANT TO NOTE THAT THE KNOCKING NOISE OCCURS EVERY TIME I'M DRIVING. NO MATTER THE ROAD CONDITIONS. SMOOTH, BUMPING, RAINING, THE KNOCKING SOUND IS THERE. IT SOUNDS LIKE A ROCK HITTING UNDER THE HOOD. IT'S NOT CONSTANT BUT HAPPENS EVERY 3-5 MINUTES AND I KNOW IT'S NOT THE LIFTERS BECAUSE I'VE ALSO HAD THE PROBLEM ALREADY AND IT'S BEEN FIXED. ANY HELP WOULD BE GREAT. .

REAR TAILGATE RACETRACK LIGHT HAS A LEAK. WATER ENTERED THE RIGHT-HAND SIDE AND SHORTED OUT THE LED BULB. THERE IS CURRENTLY WATER IN THE LIGHT FIXTURE. THERE IS ALSO EVIDENCE OF BLACK CHARRING DUE TO THE ELECTRICAL SHORT. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ISSUE ON-LINE.

WHILE DRIVING DOWN THE INTERSTATE AT 70MPH THE FRONT PASSENGER SIDE HEAD REST "DEPLOYED" WITHOUT WARNING, STRIKING AND INJURING MY WIFE WHO REQUIRED MEDICAL TREATMENT TO RESOLVE THE INJURY. INSPECTION OF THE HEAD REST REVEALED THAT THE PLASTIC THAT HOLDS THE METAL RETAINING PIN FOR THE ACTIVE HEAD REST SYSTEM HAD FAILED, RESULTING IN THE RAPID FORWARD MOVEMENT OF THE HEAD REST CAUSING INJURY. DODGE/FCA SO FAR IS REFUSING TO COVER THE OBVIOUS MATERIALS FAILURE AND POOR DESIGN UNDER WARRANTY.*DT*TR *DT*JB

THE AIR BAG LIGHT STAYS ILLUMINATED AND TELLS ME TO GET THE AIR BAG SYSTEM SERVICED FOR NO REASON. IT HAS NOT BEEN IN ANY ACCIDENT AND JUST OUT OF THE BLUE CAME ON AND REMAINS ON. THERE WAS A RECALL ON 2014 DODGE DURANGO AND MINE SHOULD BE INCLUDED IN THAT RECALL.

WATER HAS ENTERED THE "RACETRACK" LIGHTING ASSEMBLY ON THE REAR LIFTGATE CAUSNG PARTS OF IT TO NOT FUNCTION.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE RACE TRACK LIGHTING ON THE REAR OF THE VEHICLE RETAINED WATER. AS A RESULT, THE REAR LIGHTS DID NOT WORK PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL AVENUE CHRYSLER DODGE RAM (1839 CENTRAL PARK AVE, YONKERS, NY 10710, (866) 671-0682) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS BUILT WITHOUT A RUBBER SEAL OVER THE LIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BUY ANOTHER LIGHT BEFORE THEY COULD REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 137,000.

REAR RACETRACK LIGHTING HAS FILLED WITH WATER FROM RAIN AND SHORTED OUT THE L.E.D'S.

DEVELOPED A LEAK IN THE OIL FILTER HOUSING, WHICH LEAKS DOWN THROUGH THE ENGINE COMPARTMENT AND ALSO GETS ON THE EXHAUST SYSTEM. THIS IS A VERY COMMON ISSUE WITH THE PENTASTAR 3.6L ENGINE ON ALL CHRYSLER PRODUCED VEHICLES. THEY HAVE MADE A FEW REVISIONS TO THIS PART, BUT HAVE NEVER ISSUED A RECALL LEAVING MANY VEHICLES WITH THIS FAULTY AND POTENTIALLY DANGEROUS PART.