2014 DODGE DURANGO Complaints

2014 DURANGO RACETRACK LIGHTS ON THE LIFT GATE HAVE WATER IN THEM. THE WATER HAS SHORTED OUT THE LEDS ON ONE SIDE ALREADY. I AM CONCERNED THIS WILL LEAD TO MORE LEDS SHORTING OUT CREATING A HAZARD FOR OTHER DRIVERS AT NIGHT. ADDITIONALLY, I AM CONCERNED FOR THE OVERALL SAFETY OF THE VEHICLE AS THERE MAY BE SOME ADDITIONAL ELECTRICAL SYSTEM DAMAGE DUE TO THE WATER. THIS IS A PART THAT IS NOT SERVICEABLE. I COULD NOT HAVE DONE ANYTHING TO PREVENT IT. IT IS A MANUFACTURER FLAW. IT IS AN EXTERIOR PART AND SHOULD BE SEALED TO PREVENT MOISTURE, MUCH LESS WATER, FROM COLLECTING INSIDE OF IT. THERE IS NO DAMAGE TO THE PART THAT IS VISIBLE FOR WATER TO ENTER. I FEAR THE LACK OF LEDS OPERATING WILL PREVENT THE VEHICLE FROM PASSING STATE INSPECTION. DODGE CUSTOMER SERVICE AND DODGE DEALER STATE THERE IS NO COVERAGE. THE DODGE DEALER QUOTED $1233 TO REPLACE THE PART. VEHICLE HAS 90K MILES. I NOTICED THE PROBLEM WHEN THE VEHICLE WAS IN MY DRIVEWAY. LEDS NOT WORKING WAS NOTICED 12/30/18

MY 14 DODGE DURANGO BEGAN TO MAKE A CLICKING NOISE WHEN RUNNING. 10/17/17- IT WAS FOUND THAT THE EXHAUST CAM LIFTERS AND ROCKER ARMS ON RIGHT SIDE OF ENGINE WERE WORN. IT WAS WARRANTIED AND REPLACED. IT WAS REPLACED AGAIN IN THE SUMMER OF 18. I WAS TOLD THE LEFT SIDE WOULD EVENTUALLY NEED REPLACED AS WELL, BUT THEY COULDN'T UNTIL IT PRESENTED A PROBLEM. IN NOVEMBER OF 18 THE SAME NOISE HAPPENED AGAIN. IT WAS PUT IN THE SHOP DEC. 26TH. IT WAS DIAGNOSED WITH THE SAME PROBLEM(RIGHT) AND THE LEFT. THE DEALER WILL FIX THE RIGHT SIDE(FOR THE THIRD TIME) BECAUSE IT IS UNDER WARRANTY. THEY WILL NOT FIX THE LEFT. MY CAR JUST WENT OVER 100,000. THE DEALER EXPRESSED THAT HE WAS SURPRISED IT WAS NOT A RECALL BECAUSE THIS IS SO COMMON. AT THIS POINT, THE WEAR HAPPENS EVERY SIX MONTHS. I FEEL IT SHOULD BE UNDER WARRANTY AS THE VERY LEAST, OR RECALLED. IT IS THE SAME PROBLEM THREE TIMES IN A LITTLE OVER 1 YEAR.

TAKATA RECALL: WHEN I FIRST BOUGHT MY VEHICLE I NOTICED THAT THERE WAS WATER POOLING INSIDE THE REAR RACETRACK LIGHTING IN THE BOTTOM RIGHT CORNER. A PORTION OF THE RACETRACK LIGHTING WAS GOING OUT DUE TO THE WATER. LUCKILY THE DEALERSHIP WAS WILLING TO REPLACE IT FOR US AND DID (SO THEY SAY). WE'VE HAD THE NEW ONE IN FOR ABOUT A YEAR AND JUST RECENTLY NOTICED THAT THERE IS WATER POOLING ACROSS THE ENTIRE LIGHTING NOW. A BIGGER PORTION OF THE LIGHT IS STARTING TO GO OUT ON THE RIGHT SIDE AGAIN AND I'M AFRAID THAT IT WILL START TO AFFECT THE REST OF THE COMPONENTS ON THE HATCH. AND I'M ASSUMING IT WILL SOON GO COMPLETELY OUT.

MY REAR RACETRACK LIGHT STARTED FILLING WITH WATER. SHORTLY AFTER THE RIGHT SIDE WENT OUT. CALLED MY LOCAL DODGE DEALER AND WAS TOLD I'D HAVE TO REPLACE THE WHOLE PIECE WHICH IS $800.00+. THIS IS RIDICULOUS TO HAVE TO REPLACE THE WHOLE THING. SOUNDS LIKE A DESIGN FLAW TO ME. AND WHEN I RESEARCHED THIS ISSUE; IT SEEMS TO BE A REGULAR THING FOR DURANGO OWNERS. WISH MOPAR/DODGE WOULD OFFER SOME ASSISTANCE WITH THIS PROBLEM.

REAR RACETRACK TAIL LIGHT ASSEMBLY FILLED WITH WATER AND SHORTED OUT SMELLS LIKE ELECTRICAL FIRE

THERE IS WATER COMING INTO THE BACK "RACETRACK" LIGHTS, CAUSING LEDS TO GO BAD, CAUSING BURNT LED LIGHTS. AND BAD VISIBILITY

LEAKING WATER IN AND AROUND THE SEALS OF LIGHTS CAUSING THEM NOT TO WORK. DEFECTIVE SEALS. THESE ARE IN THE REAR. ALREADY HAD TO REPLACE LIGHT IN FRONT FOR SAME PROBLEM ABOUT 1 OR 1 1/2 YEARS AGO.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WATER LEAKED INTO THE REAR RACETRACK LAMP ASSEMBLY, WHICH CAUSED SEVERAL LED LIGHTS TO MALFUNCTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 45,000.

WATER HAS ENTERED THE RACETRACK LIGHTING COMPONENT AND HAS CAUSED TWO SECTIONS TO BURN OUT. THERE HAS NOT BEEN ANY COMPROMISE OF THE SYSTEM AS FAR AS A CRACKS, BREAKS, OR DAMAGE.

THE TAIL LIGHT HAS RETAINED WATER DUE TO PRODUCT DEFECT CAUSING THE TAIL LIGHT TO BURN OUT WHICH IS A SAFETY HAZARD.