2014 DODGE DURANGO Complaints

THE PASSENGER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC., THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. HAD A PASSENGER BEEN IN THE VEHICLE THIS COULD HAVE RESULTED IN SERIOUS INJURY. THE VEHICLE WAS IN MOTION ON A CITY STREET. THROUGH ONLINE RESEARCH I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE.

WHEN WE FIRST BROUGHT THE VEHICLE HOME FROM THE DEALERSHIP WE NOTICED THAT THERE WAS WATER POOLING INSIDE THE REAR RACETRACK LIGHTING IN THE BOTTOM LEFT CORNER. AFTER A DAY OR TWO THE RACETRACK LIGHTING WENT OUT DUE TO THE WATER. LUCKILY THE DEALERSHIP WAS WILLING TO REPLACE IT FOR US AND DID. WE'VE HAD THE NEW ONE IN FOR ABOUT 6 MONTHS AND JUST RECENTLY NOTICED THAT THERE IS WATER POOLING IN THE BOTTOM RIGHT CORNER OF THE LIGHTING NOW. THE LIGHT IS STARTING TO FLICKER AND I'M ASSUMING IT WILL SOON GO OUT.

THE SHOULDER GUIDE THAT GUIDES THE SEATBELT ON ITS TRACK FOUND CRACKED ON THE DRIVER SIDE, AND STARTING TO CRACK ON THE PASSENGER SIDE WHILE THE VEHICLE WAS STATIONARY. NOTICED WHEN THE SEATBELT WOULD NOT RETRACT ALL THE WAY PROPERLY. FOUND UPON INVESTIGATION OF THE SEATBELT SYSTEM.

THE TAILIGHT IS NOT WATER TIGHT AND WATER LEAKS IN AND POOLS ON THE BOTTOM. THIS WATER SHORTS OUT THE TAILIGHT AND CAUSES IT TO NOT LIGHT UP AT ALL. THIS SHORT CIRCUITING CAN ALSO CAUSE MULTIPLE OTHER ISSUES FOR THINGS UNRELATED TO THE TAILIGHT, CAUSING OTHER SYSTEMS TO SHORT.

THREE WEEKS AGO, THE POWER STEERING FAILED ON MY SUV WHILE IN MOTION ON A CITY STREET. IT TIGHTENED UP SEVERELY, MAKING IT VERY DIFFICULT TO STEER. THE DODGE DEALER SAYS THE ELECTRIC POWER STEERING CONTROL MODULE IS FAULTY AND THE PART IS ON BACK ORDER. TODAY (DEC.19), I WAS TOLD THE PART WOULD NOT BE AVAILABLE UNTIL SOMETIME IN JANUARY. A PARTS REPRESENTATIVE OFFERED TO LOCATE A GENERIC PART FROM ANOTHER MANUFACTURER, WHICH I DECLINED.

VEHICLE SHUTS DOWN WHILE ON FREEWAY. DEALER WAS UNABLE TO LOCATE PROBLEM. IT HAPPENED AGAIN OVER THE NEXT 6 MONTH'S SEVERAL TIMES. NEW VEHICLE WAS AT DEALERSHIP MANY TIMES. DODGE SENT OUT A CORPORATE MACHANIC SAYING THERE WAS APINCH IN THE FUEL LINE. THIS HAPPENED AGAIN A YEAR LATER, SAME FIX AT DEALERSHIP. AND TWO YEARS LATER, I AM HAVING THE SAME PROBLEM, CAR DOES NOT START ANYONE THIS TIME.

REAR RACETRACK TAIL LIGHT FILLS WITH WATER. LOOKS LIKE DODGE OVERTIGHTENED THE BOLTS CAUSING THE PLASTIC TO CRACK WHICH LEADS TO THE MAIN TAIL LIGHT TO FILL WITH WATER AND SHORT OUT. THIS CAUSES THE TAIL LIGHTS TO NOT FUNCTION MAKING IT A HUGE SAFETY CONCERN. OF COURSE HAPPENS WHEN VEHICLE IS JUST OUT OF WARRANTY AND DODGE WON'T DO A THING ABOUT IT, IT ACCORDING TO THEM IS A ME PROBLEM. I HAVE SEEN OTHER VEHICLES WITH THE SAME PROBLEM. THIS RACETRACK DESIGN TAIL LIGHT SYSTEM IS A TERRIBLE DESIGN AND A DANGEROUS ONE.

THE HATCHBACK TAIL LIGHT WENT OUT BECAUSE WATER GETS INSIDE AND DOESN'T DRAIN. THE WHOLE BACK BRAKE LIGHT HAS CONDENSATION. THE BOTTOM LEFT PART OF LIGHT WENT OUT (SHORTED), BUT IN TIME THE WHOLE BRAKE LIGHT ASSEMBLY WILL GO OUT. THIS WILL BE A SAFETY HAZZARD AND DODGE WILL BE RESPONSIBLE IF IT IS NOT FIXED BY RECALL.

THE BACKUP LIGHT ASSEMBLY IS THIS VEHICLE FILLS WITH WATER DURING RAIN OR CAR WASHES, SPEED IS IRELEVANT. THE WATER SHORTS OUT THE LED LIGHTS, CAUSING THEM TO FAIL. THE ASSEMBLY IS SUPPOSED TO BE WATER TIGHT, THEREFOR THERE IS NO WAY FOR THE WATER IT COLLECTS TO DRAIN. THEREFORE, THE METAL COMPONENTS OF THIS ASSEMBLY ARE ALSO BEGINNING TO RUST DUE TO THE PERSISTENT PRESENCE OF WATER. REPLACING THIS FAILED ASSEMBLY COSTS $1,300. THIS COMPONENT SHOULD CONTINUE TO BE WATER TIGHT ON WELL MAINTAINED VEHICLES, SUCH AS MINE. THIS FAILURE FEELS LIKE A FLAW IN THE DESIGN OF THE ORIGINAL PART. DODGE SHOULD REPLACE THESE FAILED ASSEMBLIES AT A MUCH MORE REASONABLE PRICE, OR FREE OF CHARGE, DUE TO THE FACT THAT THE COMPONENT IS DESIGNED TO LAST THE LIFE OF THE VEHICLE, AND CERTAINLY ISN'T FOR ME AND MANY OTHERS.

THE 2014 DURANGO BACKUP LAMP ASSEMBLY COLLECTS WATER AND SHORTS OUT THE LIGHTS THAT ARE LOCATED INSIDE THE ASSEMBLY. CURRENTLY MINE IS FLICKERING AND FLASHING AND CAUSING A DISTRACTION TO OTHER DRIVERS. THE MANUFACTURER SAYS IT IS ONLY COVERED UNDER A BUMPER TO BUMPER WARRANTY AND THE COST RANGES ANYWHERE FROM $800-$1000 WITHOUT INSTALLATION. THE SEAL AROUND THE LIGHT IS DEFECTIVE AND ALLOWS WATER IN ENTER THE ASSEMBLY CAUSING THE LIGHTS TO BURN OUT. IN SOME CASES LIKE MINE THE LIGHT WILL FLICKER AND FLASH TO CAUSE DISTRACTIONS TO OTHER DRIVERS. THIS OCCURS WHEN THE VEHICLE IS IN PARK OR IN MOTION. PLEASE HELP US.