2014 DODGE DURANGO Complaints

VEHICLE ON BOARD CONTROL PANEL CONSTANTLY MALFUNCTIONS, WITH THE SCREEN GOING BLACK AFTER IGNITION. SYSTEM WILL REMAIN INACCESSIBLE FOR PROLONGED PERIOD OF TIME AND WILL INCREASE AIR TEMP TO 75 DEGREES, WITH NO WAY TO STOP OR CHANGE AIR OUTPUT. ON BOARD/UCONNECT CONNECTIVITY CONTINUOUSLY LOST WITH NO PHONE/COMMUNICATION ACCESS AVAILABLE (I.E., CENTER LIGHT ON REAR VIEW WILL BE RED MOST TIMES). HAVE TAKEN VEHICLE TO MULTIPLE DODGE DEALERSHIPS FOR REPAIR, BUT REPAIR SHOPS CLAIM TO BE UNABLE TO FIND A PROBLEM. PROBLEM BEGAN AFTER FIRST SYSTEM UPDATE.

LIKE SO MANY OTHERS, MY TAILLIGHT HAS FILLED WITH WATER AND STOPPED WORKING. I WAS NOTIFIED BY A FELLOW DRIVER. I HAD NO IDEA AND COULD HAVE EASILY BEEN REAR ENDED. I HAVE NO IDEA WHY THIS ISSUE ISN'T A RECALL. IT IS A DANGER AND WILL CAUSE INJURY OR DEATH EVENTUALLY.

THE REAR TAIL LIGHTS OF MY 2014 DURANGO ARE FILLING WITH WATER BECAUSE OF BAD SEALS AND THE LED STRIP INSIDE IS SHORTING OUT. I BOUGHT MY VEHICLE 2 YEARS AGO AND MY DEALERSHIP REPLACED THE ENTIRE TAIL LIGHT ASSEMBLY BECAUSE OF THIS ISSUE AND NOW IT IS HAPPENING AGAIN. THEY REPLACED IT THEN BECAUSE I NOTICED THE ISSUE THE DAY I BOUGHT THE CAR AND THEY OFFERED TO FIX THE PROBLEM ON THEIR DIME SHOULD IT WORSEN. (IT DID WITHIN A MONTH) THE EXTENDED WARRANTY I PURCHASED DOES NOT COVER THIS. THIS ISSUE HAPPENED AGAIN 2 WEEKS AGO. WE HAVE BEEN HAVING HEAVY RAINS THE LAST 2 WEEKS AND I NOTICED THAT THE LIGHT BEGAN FILLING WITH WATER AGAIN. THE VEHICLE WASN'T MOVING, IT WAS SIMPLY PARKED IN MY DRIVEWAY OR IN THE LOT OUTSIDE OF WHERE I WORK. MY MAIN CONCERN IS THAT IT WILL WORSEN AND CAUSE EITHER SAFETY INCIDENTS BECAUSE THE LIGHTS CAN'T BE SEEN AT NIGHT, OR WILL CAUSE ME TO BE CITED BY THE POLICE FOR LIGHTS BEING OUT. I HAVE BEEN TOLD BY MY DEALERSHIP THAT THE REPAIR WILL BE BETWEEN $1000 AND $1400 DOLLARS BECAUSE THE ENTIRE ASSEMBLY HAS TO BE DONE TOGETHER BECAUSE IT IS MANUFACTURED THAT WAY. I UNFORTUNATELY CAN'T AFFORD TO REPLACE THE LIGHT AT THIS TIME BECAUSE OF THE PRICE. I DID A CURSORY GOOGLE SEARCH TO SEE IF ANYONE ELSE HAS HAD A SIMILAR PROBLEM AND FOUND FORUMS, VIDEOS, AND PICTURES OF PEOPLE WITH BOTH DODGE DURANGO'S AND LATE MODEL DODGE CHARGER'S HAVING THE SAME ISSUE AS ME. I HAVE INCLUDED A PICTURE OF THE REAR OF MY CARR FROM 2 WEEKS AGO AND MY ORIGINAL DEALERSHIP INVOICE FOR THE FIRST TIME THE LIGHT WAS REPLACED 2 YEARS AGO. I ALSO PROVIDED THE URL TO ONE OF THE VERY FIRST LINKS THAT SHOWED UP IN GOOGLE BY SEARCHING 2014 DURANGO DEAD TAIL LIGHTS AS WELL AS AN ATTACHED PICTURE FROM A GOOGLE IMAGE SEARCH USING THE SAME SEARCH. HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A.HTML%3FT=42937&AMP=1

WATER IS IN THE LIFT GATE LIGHT ASSEMBLY. THIS CAUSED THE LED LIGHT TO QUIT WORKING ON THE LOWER LEFT. WITH THE LIGHTS NOT WORKING PER PA STATE INSPECTION THIS FAILS THE SAFETY INSPECTION. I TOOK NOTICE OF WATER ON THE INSIDE OF THE LENS AND THEN A FEW DAYS LATER THE LIGHTS QUIT WORKING. I STARTED O REMOVE THE LIGHT ASSEMBLE AND WHEN I PULLED OUT THE BOLTS, WATER JUST FLOWED OUT OF THE LIGHT. ONCE LOOKING INTO WHY I FOUND MUCH OF THE SEAMS COMING APART ALLOWING WATER TO ENTER THE FIXTURE. TO BUY A NEW LIGHT FIXTURE IT WILL COST $1150 FROM A DODGE DEALER PLUS 1.5 HOURS LABOR TO INSTALL AT $90 PER HOUR. THIS IS 1/20 OF THE PRICE OF WHAT I JUST PAID TO BUY THIS USED.

I HAVE 2 ACTIVE RECALLS ON THIS VEHICLE, THEY ARE T59, BRAKE BOOSTER WATER SHIELD MAY HAVE BEEN INCORRECTLY INSTALLED, AND P67, OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY DEVELOP AN INTERNAL FAULT. I HAVE 1 ACTIVE CAMPAIGN ON THIS VEHICLE, IT IS U06, AUTOPARK FUNCTIONALITY. I JUST PURCHASED THIS VEHICLE ON JUNE 23RD, 2018 AT PERFORMANCE DODGE LA VISTA, NEBRASKA. I WAS INFORMED BY THE PERFORMANCE DODGE LA VISTA, NEBRASKA SERVICE DEPARTMENT THAT THE RECALLS WERE PERFORMED, AND NOT REPORTED, DUE TO LACK OF PERSONNEL IN THE RECALLS REPORTING DEPARTMENT. MEANWHILE, I DRIVE A NEW/USED VEHICLE, WONDERING IF THE DEALERSHIP ACTUALLY ADDRESSED THE OPEN RECALLS, AND CAMPAIGN ON MY VEHICLE, WITH MY SAFETY AT RISK. THIS IS HIGHLY UNACCEPTABLE, IT IS NOW SEPTEMBER 16TH, 2018, AND THE RECALLS, AND CAMPAIGN ARE STILL OUTSTANDING ON MY VEHICLE. I AM LOOKING TO YOU FOR ASSISTANCE IN THIS MATTER. I AM ALSO WORRIED IF THE WORK WAS NOT ACTUALLY COMPLETED, AND JUST REPORTED AS COMPLETE BY THE DEALERSHIP, THE THOUGHT OF THIS IS FRIGHTENING, AGAIN, SINCE MY SAFETY, AND THAT OF MY FAMILY, IS AT RISK WHEN OPERATING THIS VEHICLE. THANK YOU FOR LISTENING, AND I HOPE TO HEAR FROM YOU REGARDING A RESOLUTION TO THIS MATTER SOON. GOOD DAY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2014 DURANGO ACT WATER IN RACETRACK LIGHTING ON HATCH. PARKED IN A PARKING LOT . WHEN I WENT TO OPEN THE HATCH THE LIGHT FLICKERED AND WENT OUT. BOTH TAIL LIGHT STILL WORK.

UPON WASHING MY CAR, THE PASSENGER SIDE FRONT SEAT ACTIVE HEADREAST ACTIVATED WHILE SITTING IN THE DRIVEWAY. NO ONE WAS IN THE SEAT AND THE CAR WASNT IN MOTION. THERE ALSO WASN'T ANY REAR IMPACT. TOOK THE CAR TO THE DEALER BEEN GETTING THE RUN AROUND IF ITS COVERED UNDER WARRANTY.

I HAVE FALLEN VICTIM TO THE INFAMOUS CONDENSATION/WATER IN MY REAR TAILLIGHTS. THIS IS OBVIOUSLY A DESIGN FLAW. AND NOW MY FAMILY'S SAFETY IS AT JEOPARDY. WHY MUST THE CONSUMER PAY FOR YOUR DESIGN FLAW. I'M A MOPAR FAN. BUT I'M HIGHLY THINKING OTHERWISE.

LED TAILGATE LIGHT HAS LEAK IN GASKET ALLOWING WATER TO ENTER AND SHORTING OUT THE LIGHT.

TRACK LIGHTING ON THE REAR DOOR IS NOT SEALED AND WATER GETS INTO THE LIGHT HOUSING AND THE REAR CAMERA AS WELL AS THE LICENSE PLATE LIGHTS. SOME OF THE LIGHTS IN THE TRACK ARE OUT AND I HAVE TO KEEP REPLACING THE LICENSE PLATE LIGHTS. WATER IS JUST SITTING ON THE LIGHTS SO THEY BURN OUT. I'M AFRAID THIS MIGHT START A ELECTRICAL FIRE IN THE REAR DOOR OR MY REAR LIGHTS WILL JUST STOP WORKING.