2014 DODGE DURANGO Complaints

MY CAR PRESENTED A SAFETY RELATED DEFECT RECENTLY. I WAS DRIVING IN A CITY STREET TAKING MY KIDS TO SCHOOL WHEN A SIGN OF SERVICE BRAKES APPEARED IN THE SCREEN. THE BRAKES STOOPED WORKING PROPERLY AND I ALMOST HAD AN ACCIDENT PUTTING MY ENTIRE FAMILY IN A VERY UNSAFE CONDITION. WHEN I TOOK IT TO THE KENDALL DODGE DEALER THEY TOLD ME THAT THE CAR HAD HYDRAULIC POWER ASSIST PROBLEM OR BRAKE BOOSTER FAULTY. I PAID THE REPAIR OUT OF MY POCKET. LATER, I FOUND OUT THAT CHRYSLER HAD A RECALL IN 11/2017 FOR THE SAME PROBLEM I HAD HYDRAULIC: POWER ASSIST, RECALL NUMBER T-59. I NEED TO INCLUDE MY CAR IN THE LIST OF THE CARS AFFECTED BY THIS ISSUE. WHEN I CALLED CHRYSLER THEY TOLD TO REPORTED IT TO YOU SO MY CAR CAN BE INCLUDED IN THE RECALL LIST BECAUSE AT THIS TIME IT IS NOT INCLUDED IT IN. I REALLY NEED YOUR HELP BECAUSE DUE TO THE LIMITING BREAKING ABILITY OF MY CAR MY ENTIRE FAMILY WAS EXPOSED TO A VERY DANGEROUS SITUATION.

VEHICLE CHECK ENGINE LIGHT CAME ON, WENT TO HAVE VEHICLE DIAGNOSIS COMPLETED BY SHOP AND IT WAS FOUND THAT HOUSING OIL FILTER IS DAMAGED WHICH LEAD TO OIL LEAK IT WAS FOUND THAT CHRYSLER ENGINE DESIGN OF HOUSING OIL FILTERS FOR 3.6L ENGINES HAVE BEEN POORLY MADE AN IT IS A COMMON ISSUE SERVICE BULLENTIN SB-10058301-5939 VERIFIES THIS ISSUE

THE LIFT GATE TAIL LAMP HOUSING IS FULL OF WATER BECAUSE WHEN MANUFACTURED THE HOUSING WAS NOT MADE TO BE WATER TIGHT. THIS IS A VERY COMMON ISSUE IN THIS VEHICLE AND AFFECTS NOT ONLY THE LIFT GATE TAIL LAMP BUT ALSO OTHER ASPECTS OF THE VEHICLE'S ELECTRICAL SYSTEM. I HAVE SEVERAL LIGHTS THAT HAVE SHORTED OUT BECAUSE OF THIS ISSUE.

WATER POOLING INSIDE LEFT SIDE OF RACE TRACK TAILLIGHT ON DECK LID, NOTICED PROBLEM AT 45,000 MILES OF USE. ONE ELEMENT IS NOW BURNED OUT RESULTING IN LESS VISIBILITY TO OTHER OCCUPANTS ON ROADWAYS. SAFETY ISSUE PLEASE ADDRESS.

TAIL LIGHT AND CENTER LIFT GATE LIGHTS ARE POOLING WITH WATER AND CAUSING DARK SPOTS IN THE TRACK LIGHTING AND OTHER LIGHTS TO FAIL. THERE HAS BEEN NO DAMAGE TO THIS VEHICLE. THIS IS THE FACTORY LIGHT ASSEMBLIES AND THERE HAVE BEEN MULTIPLE COMPLAINTS OF THIS HAPPENING WITH THE 2014 AND 2015 DODGE DURANGO

WATER POOLING INSIDE RACE TRACK TAIL LIGHT, MY TRUCK BARELY HAS 30000 AND I'VE TAKING IT TO CARMAX IN LAUREL, MD AND THEY SAY IT'S NOT COVERED THROUGH WARRANTY IT SHOULD BECAUSE THEY SHOULD HAVE BETTER RACE TRACK TAIL LIGHTS TO PREVENT WATER FROM GOING IN THE LIGHT AND THE LIGHT BULB GOING OFF

THE TAILLIGHTS ON THIS MODEL ARE CALLED "RACETRACK" LIGHTING AS DEEMED BY DODGE. THESE LIGHTS ARE ALL LED AND RUN THE ENTIRE WIDTH OF THE VEHICLE. OVER TIME, IT APPEARS THAT THE MATERIAL USED TO CONSTRUCT THE ASSEMBLY DEVELOPS CRACKS. THE ASSEMBLY MAY ALSO ALLOW WATER TO ENTER THE UNIT AND POOL. EVENTUALLY, THIS WILL IMPACT THE LED COMPONENTS OF THE UNIT THEREBY RENDERING THE VEHICLE A SAFETY HAZARD AS THE TAILLIGHTS WILL NO LONGER BE AS EFFECTIVE AS DESIGNED DUE TO UNIT FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT EXPERIENCED SEVERAL FAILURES WITHIN LESS THAN TWO WEEKS OF OWNING THE VEHICLE. THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ELECTRIC CONTROL PANEL ON THE DRIVER'S SIDE DOOR AREA, THE INSTRUMENT CLUSTER SHORTED OUT, VARIOUS WARNING GAUGES ILLUMINATED, THE EMBLEM FRACTURED FROM THE FRONT AREA OF THE VEHICLE, AND THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC. UCONNECT WAS CONTACTED PERTAINING TO THE FAILURES AND INDICATED THAT THE PREVIOUS OWNER REPORTED THE SAME FAILURES. UCONNECT SUGGESTED THAT A DEALER BE CONTACTED. THE DEALER (STEVENS CREEK CHRYSLER JEEP DODGE RAM, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED. IN ADDITION, DARK SMOKE EMITTED FROM THE TAIL PIPE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE MY WIFE WAS DRIVING DOWN THE HIGHWAY THE ACTIVE HEAD REST POP OUT, HITTING HER IN THE BACK OF THE HEAD. SHE WAS STARTLED, SHE THEN PULLED OFF TO THE SIDE OF THE ROAD TO SEE WHAT HAD HAPPENED

I RESIDE IN MASSACHUSETTS, WHERE WINTERS CAN BE LONG AND HARSH. EITHER RAINING OR SNOWING. I PURCHASED MY 14 DURANGO WITH 29K IN MILEAGE BACK IN JUNE AND AROUND DECEMBER I NOTICED THERE TO BE A PUDDLE OF WATER MOVING BACK AND FORTH IN MY LEFT SIDE LIGHT THAT IS ATTACHED TO THE TAILGATE (NOT THE BRAKE LIGHT). MAYBE A FEW DAYS LATER A FEW OF THE LED LIGHTS BURNT OUT AND I NOW HAVE NO LIGHTS ON THE SIDE.I HAVE SINCE TRIED CONTACTING THE DEALER AND THE COMPANY THAT I HAVE AN EXTENDED WARRANTY THROUGH AND NEITHER OF THEM WILL FIX NOR REPLACE THE LED STRIP OF THE RACETRACK LIGHT. THE LIGHT ITSELF COSTS AROUN $1,000 AND I SHOULDN'T HAVE TO WORRY ABOUT SOMETHING LIKE THIS. I SHOULDN'T HAVE TO KEEP MY VEHICLE IN DOORS WHILE IT RAINS OR BE CONCERNED ABOUT THE SAFETY OF MY DAUGHTER IF ANYTHING WERE TO CATCH FIRE DUE TO ELECTRIC UNIT HITTING WATER. I HAVE SINCE JOINED A DODGE DURANGO PAGE ON FACEBOOK BRINGING THE MATTER UP AND A LOT OF PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THIS SHOULD BE A RECALL AND FIXED IMMEDIATELY. IF DOZENS UPON DOZENS OF PEOPLE ARE EXPERIENCING THIS FROM2014-2016 DODGE DURANGO'S I THINK SOMETHING SHOULD BE DONE ABOUT IT. I BOUGHT A FARELY UNUSED CAR IN WHICH I PUT $4,000 DOWN AND NOW 7 MONTHS LATER I HAVE TO PAY $1,000 FOR AN ENTIRE LIGHT STRIP THAT SHOULD NEVER GET WATER IN IT? IT BLOWS MY MIND THAT I HAVE TO WORRY ABOUT SOMETHING LIKE THIS. PLEASE HELP US DURANGO OWNERS.