2014 DODGE DURANGO Complaints

The contact owns a 2014 Dodge Durango. The contact stated that upon entering the rear of the vehicle, she became aware that rear passenger seat belts failed to retract. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt assemblies. The vehicle was not repaired. After investigating the failure, the contact related the failure to Warranty Recall X90. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

The passenger head restraint deployed while driving on a smooth road at about 30 mph. No crash or unusual road conditions.

Was driving and noticed my headrest was actually touching my head, it had deployed like it should when you hit an accident. Nothing was hit.

Rear liftgate strut stud ball mount broke and the tailgate slammed on my wife’s head. She was knocked to the ground and her neck has hurt for months now.

A new 3.6 Pentastar engine was installed in my 2014 Dodge Durango in July 2019, this repair was over $5,000 and FCA only granted a $1300 goodwill towards the cost. After maintaining the vehicle with a new engine in it, this engine is now failing too. The problem is due to the right cylinder head being damaged. This has caused a knocking noise emitting from the engine and rough idling whenever the vehicle is on. A tune up was done last year in December when check engine light came on, with new spark plugs and filters put in but this has not solved the issued. Taking the vehicle back to mechanic to do further diagnostic, a pressure test was done showing the 6 cylinder had no pressure. A damage head with possible damage to crankshaft rods and rocker arms. This vehicle is our main vehicle for our family, and the price to repair this damage on the second engine this car has had is too high. If we continue driving this vehicle, we would result in total power failure, worst case a blown engine. Complaints have been filed with Attorney General of the state of Florida along with the Better Business Bureau.

The rear light bar in my vehicle has repeatedly failed in my nine years of ownership. It first occurred in 2015 under the 36,000-mile warranty, followed by three more failures every two years, with the latest at 84,000 miles in 2024. This issue is tied to a design flaw. The light bar is prone to water ingress, causing light source failure and attributed to a manufacturing defect by the dealership. The cost of replacement is $2,100, and Arapahoe Dodge in Centennial, CO, acknowledges it as a widespread problem in Dodge vehicles with this part. Despite replacements, the issue persists, calling for a recall to redesign and replace the faulty units. Functioning as a crucial safety component in the braking system, the failure of the brake light significantly increases the risk of rear-end collisions. I initiated a ticket with Chrysler, but the representative lacked knowledge. Suggestions of a factory technician assisting at the dealership were met with uncertainty. There are no warning signs before the LED fails, with water accumulation being the only indicator. In summary, the recurring failure of the light bar poses a significant safety risk, acknowledged by the dealership. The cost of replacement is substantial, warranting a recall for redesign. Communication gaps with Chrysler and the lack of warning signs compound the issue, emphasizing the urgency for resolution.

The “racetrack” tail light on my wifes Durango is completely burnt out due to water infiltration in the assembly, which is a now known issue for multiple drivers of a Durango. With that being said, since it’s been burnt out, my wife has almost been rear ended 3 times now and I believe it could have something to do with 90% of tail lights that is equipped with the vehicle is now burnt out due to a flaw in manufacturing. It is also a $1000+ repair being you have to replace the entire assembly. Her application of the brakes would be more well known if the entire assembly illuminated and make safer driving conditions for her and others. I understand the product needs replaced but with it being a now known flaw, I don’t believe it should be at the expenses of the vehicle owners.

Due to the 2014 dodge Durango not having a proper seal on them the race track light on my 2014 dodge Durango has been halfway burnt out and there is no reason for me to have to pay $1200 when this is a safety hazard this should be a recalled this is ridiculous. It is not safe it could cause electrical fire a short I’ve worked for emergency services and I will tell you now if your lights on the back of your car do not work properly, it is very highly dangerous.

The contact owns a 2014 Dodge Durango. The contact stated that he was observing that an oil stain was showing on his driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the oil filter adapter housing needed to be replaced. The vehicle was repaired. However, the contact observed that the oil leak had reoccurred. The contact had taken the vehicle back to the same mechanic who replaced the oil filter adapter housing again, however, the failure reoccurred. The contact returned to the same mechanic who advised that the adapter filter was manufactured with an aluminum housing and no longer in plastic. The contact stated that the mechanic was test-driving the vehicle after he had installed the aluminum oil filter adapter housing. The contact stated that the mechanic advised he was driving at approximately 30 MPH when the vehicle began emitting smoke. The contact was advised by the mechanic that he pulled off of the roadway, and turned the vehicle off, but was unable to open the hood due to flames. The fire department was called and they extinguished the flames. The vehicle was towed back to the mechanic's shop. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

While driving down the interstate, the passenger headrest deployed and hit my husband in the back of the head, jarring him and hurting his neck. This is the second time this has happened, the first time was on the driver’s side and dodge repaired the issue. The plastic clips holding the metal latching mechanism snapped and the headrest deployed. I called the dealership and was told there were no recalls. There were no warning lights or signs that this was going to happen. At this time I have not turned it into insurance or filed a police report because it was a faulty piece of equipment within the car. If this would have happened on the driver side, it could have caused a wreck or knocked the driver unconscious. Even in the passenger seat, this causes serious injury concerns to the neck and head.