2019 DODGE DURANGO Complaints

View complaints related to 2019 DODGE DURANGO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2019 DODGE DURANGO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 DODGE DURANGO
    - Kissimmee, FL

    I had a car accident on 1/29/24 .Regarding to my car damages . Airbags did not deploy during the accident.I believe my speed was 29-35 mph typically airbags deploy when the crash is the equivalent of an impact into a rigid wall at 10-12 mph.is anything we can do here please? Wasn’t my fault another car moved on the red light during intersection and mine was green and hit my car . I went to ER & i did a MRI and my doctor said I have serious issues with my back & neck now & I’ll need several surgeries , Thanks and have a great day!

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Cleveland, OH

    Both rear license plate lights are out as well as racetrack taillight on hatch has water in it. This is a known defect that is all over the web. I am going to engage dealer but car is 5 years old now. Really should be recalled as it is a danger and a super expensive repair as the entire raceway has to be replaced.

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Brooklyn , NY

    The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but dodge has not made it a recall yet and should. The part is 1200 without installation.

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Chisholm, MN

    When my family and I were making an hour long drive to a hotel for the weekend, the check engine light came on briefly, and went off. On the way home, it came on once more and vehicle lost power and i thought it was going to stall but then it was fine. I thought it was from the cold weather but a few days later, the light came on and stayed on. I got P0001 & P000A codes on a reader. It's unsafe in frigid temps to have the risk of vehicle stalling because of this issue & this isn't the 1st computer/sensor/electrical issue I've had with it since I bought it certified new. I think there are multiple computer issues with this model year and just want to make others aware. There is also a recall with the brake system in this vehicle.

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Gilbertsville , PA

    My LED lighting on the lift-gate started to spot out and had condensation in the light do to the seal not being properly sealed and letting water get into the light and burning out the LED bulbs. Now my whole running lift-gate LED is out and this is very harmful for myself and other drivers on the road do to possibly being rear ended at anytime. This problem is not covered under warranty. This is unacceptable for a LED lighting system allowing water in the system to burn out the LED lighting system. Every time it rains/snows, car wash water should not be getting into the light.

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Junction City , KS

    The car seat base was not secure to the seat after installing. We installed the car seat rear facing to bring home our expecting newborn and noticed how much the base moved around not only side to side but up and down. I did reach out to the company Maxi Cosi and they stated that the movement was perfectly normal. Even after the video of the base moving. We returned the car seat to Walmart and showed them the video of the base and Maxi Cosi’s response. Walmart approved the return and placed the car seat in damaged goods so that another expecting parent didn’t buy it.

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Riverside , RI

    I have moisture and water leaking into my racetrack light bar on my back lift gate I only have 28,000 miles on it I believe there should be a recall on this issue

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - UNION, MI

    The whole rear "racetrack" LED light on the lift gate fills with water and goes out. This is a VERY common and known problem by dodge/Mopar and they will not do anything to fix it. It is a $2000 out of pocket fix and that is asinine! It significantly reduces visibility from the rear of the vehicle while traveling at night.

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Holbrook, NY

    I HAVE A 2019 DODGE DURANGO Which has a faulty brake light that stays on. after doing some extensive research there was a recall on the durango. (Recall 21A, NHTSA 23E-019) This recall is for defective Hydraulic Control Unit. Now the recall letter issues a suspected range on the units based on the Julian date of Manufacturing. for this recall is numbers 8166-9106. my unit is8355. The dealerships and Dodge have been making it difficult for me to have replaced because my VIN is not listed for this recall, but its clear it should based on the recall letter that provides the exact range of faulty units that mine falls inline with. I have attached some pics of the recall letter and of my hydraulic unit. any help will be appreciated

    Source: NHTSA WEB SITE
  • 2019 DODGE DURANGO
    - Orange Park, FL

    Goodyear examined my Durango on October 4th 2023. Examination results reported a flawed electromechanical steering gearbox. Price to repair including parts, upwards of 4,000 dollars. I have a prepaid warranty covering repairs and parts. Parts availability from the Chrysler corporation are the issue. The dealership Orange Park Chrysler Jeep Dodge was informed AND examined the vehicle themselves. They related to me the "part isn't available". I returned to the Goodyear dealership. Their response is the same. Neither factory nor aftermarket steering gearbox are available for purchase. Therein lies the reason for this report from me. I've written emails to Chrysler (stellantis) customer service 3 times. The 3rd time being today October 16th. They responded once shortly after the October 4th email. Since then quiet as a church mouse. So far the steering gearbox just pops and makes grinding noises. I'm 67 years old and existing on disability payments. I can't get the parts. I still owe 32,000 plus (9650 for warranty coverage). So I CAN'T get rid of it. If it fails while being driven, State Farm won't cover the damages because I KNEW the vehicle was needing repairs and continued to drive it. I'm FORCED to drive it because of parts UNAVAILABLE by Chrysler or the aftermarket. I can't afford a rental car for what appears to be an EXTENDED period of time. I can't attach the 3 emails here. However the emails WILL be retained for future reference. Any assistance you may provide would be greatly appreciated.

    Source: NHTSA WEB SITE