2014 DODGE DURANGO Complaints

MY WIFE WAS DRIVING THE VEHICLE WHEN THERE WAS AN EXPLODING SOUND IMMEDIATELY FOLLOWED BY HIT TO THE BACK OF HER HEAD. SHE IS CURRENTLY IN A LOT OF PAIN FROM HER NECK AND HAS A NICE HEADACHE TO ACCOMPANY IT. THE VEHICLE WAS IN MOTION WHEN THE HEADREST DEPLOYED ON IT OWN.

ALTERNATOR IS NOT STAYING CHARGED. HAD TO BE JUMPED MORE THAN ONCE BECAUSE I WILL GET SOMEWHERE AND THE CAR WON'T START. MECHANIC TESTED AND FOUND THE ALTERNATOR IS NOT FULLY CHARGING. GETTING VERY FRUSTRATED THAT I HAVE A VEHICLE THAT IS ONLY 3 YEARS OLD ALREADY HAVING PROBLEMS! IF THERE IS A RECALL WHY IS MY VIN NUMBER NOT INCLUDED???? ITS APPARENT THAT THIS HAS BEEN A PROBLEM WITH THE MAKE, MODEL AND YEAR OF MY VEHICLE!

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, ALL THE WARNING INDICATORS BEGAN FLASHING. THE VEHICLE WAS PARKED, TURNED OFF, AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO TIRE ONE IN GRAND FORK, SOUTH DAKOTA WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

THE HEADREST OF THE PASSENGER SEAT SUDDENLY DEPLOYED WITHOUT ANY ACCIDENT WHEN THE VEHICLE DOESN'T MOVE . PLEASE ALSO NOTE THAT THE VEHICLE WAS NEVER USED OFF-ROAD. MY CAR HAS ONLY 35000 KM ON ITS ODOMETER AND NEVER BEEN INVOLVED TO ANY ACCIDENTS. IT SEEMS LIKE MANUFACTURER DEFECT. THE HEADREST DEPLOYED BECAUSE ALL PLASTIC LATCHES WERE DAMAGED DUE TO POOR QUALITY OF MATEREAL. I HAVE CONTACTED WITH MY LOKAL DEALER BUT HAD NO ANY HELP. I'M AFRAID THAT SAME COULD HAPPEN WITH DRIVER'S SIDE HEADREST WHILE DRIVING THAT ABLE TO LEAD FATAL ACCIDENT. PLEASE HELP PEOPLE TO BE SAFE, CHRYSLER DOESN'T WHANT TO HEAR US AT ALL ! PLEASE RAISE AN INVESTIGATION TO INITIATE RECALL.

THERE HAVE BEEN REPORTED ISSUES OF THE UCONNECT STEREO SCREEN GOING BLACK, AND BEING INOPERABLE, RESULTING IN THE OWNER HAVING TO REPLACE THE STEREO COMPLETELY, IF THE DEALERSHIP CANNOT CORRECT IT WITH A HARD RESET VIA THEIR DIAGNOSTIC MACHINES. INFORMED BY "ROYAL" WITH THE ONLINE DODGE CUSTOMER SERVICE DEPARTMENT, THIS ISN'T COVERED UNDER WARRANTIES OR OUTSIDE OF THE WARRANTIES. SEEMS TO HAVE BEEN AN ISSUE FROM 2012 TO THE PRESENT AND THE DEALERSHIPS NEED TO BE RESPONSIBLE FOR COVERING THE COST OF THIS DEFECT. I BOUGHT MY VEHICLE IN 2014, BRAND NEW, AND THIS IS THE 3RD YEAR HAVING THE TRUCK. STEREOS DO NOT JUST GO BLACK, I'VE OWNED PLENTY (MORE LUXURY LINED THAN DODGES). I'VE BEEN DRIVING WITH A BLACK STEREO SCREEN SINCE 7/26/2017 - UNACCEPTABLE.

WHILE STARTED AND PARKED AND SITTING IN DRIVER SEAT, TRIED TO PUT DOWN MIDDLE ROW HEADRESTS VIA THE COMPUTER DASHBOARD. IT DID NOT WORK, AND THEN DRIVER SIDE HEADREST POPPED OUT. SHOP CLAIMS IT'S COSMETIC AND NOT ELECTRICAL. HEADREST LATCH IS BROKEN AND NEEDS TO BE REPLACES $802 PARTS AND LABOR. I BELIEVE IT'S 1) ELECTRICAL & 2)(SECOND PLACE ON COMPLAINT) POOR HEADREST CONSTRUCTION. APPROX DATE OF INCIDENT LISTED.

THE ELECTRONIC STABILITY CONTROL LIGHT IS SHOWING UP AS IF TO HAVE A MALFUNCTION. A RECALL WAS ISSUED BY NHTSA, HOWEVER, IF I ENTER MY VIN NUMBER IT DOES NOT SHOW A RECALL. THE VEHICLE WAS IN MOTION WHEN THE LIGHT/ALERT CAME ON.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE RAINING, WATER ENTERED INTO THE EXTERIOR TAIL LAMPS. DUE TO THE WATER INTRUSION, SOME OF THE TAIL LAMPS FAILED TO OPERATE. THE CONTACT STATED THAT SOME WATER ALSO LEAKED FROM THE TAIL LAMP AREA. THE AIRPORT CHRYSLER DODGE DEALER WAS CONTACTED AND DIAGNOSED THAT THE TAIL LAMP ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. UPDATED 10/17/17*LJ *TR

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE VEHICLE SHIFTED OUT OF GEAR INDEPENDENTLY, ROLLED DOWN A HILL, AND CRASHED INTO A TREE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO STATION CHRYSLER JEEP OF MANSFIELD (91 CHAUNCY ST, MANSFIELD, MA 02048), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 31,498. THE VIN WAS UNAVAILABLE.

MY DRIVER SIDE HEADREST DEPLOYED ON ITS OWN WHILE DRIVING DOWN THE ROAD. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IT IS ONLY 3 YEARS OLD. THE DEPLOYMENT ALMOST CAUSED ME TO WRECK BUT I WAS ABLE TO MAINTAIN MY VEHICLE TO COME TO A STOP IN THE OTHER LANE. I HAVE CONTACTED THE DEALER AND DODGE WITH NO HELP. THERE EQUIPMENT MALFUNCTION AND I HAVE TO PAY $684 TO HAVE IT REPAIRED. KEEP IN MIND IT IS SUPPOSE TO DEPLOY IN A REAR END COLLISION AND THERE WAS NO COLLISION. IT WAS A SPONTANEOUS DEPLOYMENT.