2014 DODGE DURANGO Complaints

REAR TRACK LIGHTS ACCUMULATED WATER RESULTING IN LIGHT FLICKERING POSSIBLY SHORTING OUT. NO IDEA HOW NO PHYSICAL DAMAGE TO VEHICLE.

THE REAR LIFT GATE LED "RACETRACK" TAILLIGHTS CAN BECOME FILLED WITH WATER. THIS APPEARS TO BE A COMMON PROBLEM WITH MANY. WATER IN THE TAIL LIGHTS CAN CAUSE A SHORT WHICH COULD BE A FIRE HAZARD. TAIL LIGHTS MAY ALSO STOP WORKING WITH IS ALSO A SAFETY HAZARD. VEHICLE OWNERS THAT ARE OUTSIDE FACTORY WARRANTY ARE FORCED TO PAY OVER $1,000 TO HAVE LIGHTS REPLACED. VEHICLE WAS PARKED IN DRIVEWAY OVERNIGHT DURING HEAVY RAIN STORM. PLEASE VIEW MORE AFFECTED PEOPLE IN THE FOLLOWING LINK HTTP://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/16295-WATER-LED-LIGHT-ASSEMBLY-LIFT-GATE.HTML

THE AIRBAG LIGHT WILL FREQUENTLY ILLUMINATE AND DISABLE SEAT BELT TENSIONERS AND AIRBAG FUNCTION. SAME THING THAT IS UNDER RECALL WITH OTHER DURANGO VEHICLES (RECALL P67). DODGE CLAIMS MY SPECIFIC VEHICLE IS UNAFFECTED AND NOT UNDER RECALL BUT I FIND IT HARD TO BELIEVE SINCE THE EXACT SAME ISSUE IS OCCURRING. ANY GRAND CHEROKEE MODEL MADE THE SAME DAY AS MY VEHICLE, OR THE EXACT SAME DURANGO IF MANUFACTORED TWO MONTHS LATER, IS COVERED UNDER THE RECALL, BUT THEY CLAIM MY DURANGO IS NOT. THE GRAND CHEROKEE USING THE IDENTICAL MODULE IN THEIR VEHICLE. PART TO BE FAULTY HAS BEEN FOUND TO BE THE ORC MODULE (OCCUPANT RESTRAINT CONTROL) BY A LOCAL SHOP, SAME PROBLEM AS SIMILAR RECALLS YET THEY CLAIM MINE IS NOT A PART OF. WITH CURRENT SITUATION, DRIVING THE VEHICLE SAFELY IS NON EXISTENT UNTIL REPAIRED. AIRBAG AND SEATBELT MALFUNCTION WOULD LEAD TO SERIOUS INJURY IF AN ACCIDENT WERE TO OCCUR.

PULLED INTO DRIVEWAY AND PUT CAR IN PARK TO GET OUT TO GRAB THE MAIL. UPONRETRIEVING THE MAIL, I TURNED AROUND TO WITNESS THE VEHICLE ROLLING ON MY DRIVEWAY AND CRASHING THROUGH A CLOSE GARAGE DOOR. THE VEHICLE APPARENTLY JUMPED OUT OF GEAR AS IT WAS NOT MOVING WHEN I GOT OUT OF THE VEHICLE AND WALKED TOWARDS THE MAILBOX

ON 3/6/17 THE PASSENGER SIDE FRONT SEAT ACTIVE HEAD REST DEPLOYED WITHOUT CAUSE OR CRASH. WHEN DRIVING IN NORMAL CONDITIONS THE PASSENGER SIDE HEAD REST TETHERED TO THE SEAT SUDDENLY AND UNEXPECTEDLY DEPLOYED CAUSING DAMAGE TO THE HEAD REST. ATTEMPTS TO REPAIR THIS AND OR FIND THE CAUSE AT THE DODGE AUTONATION DEALER LOCATED AT 21027 I-45 NORTH, SPRING, TX 77388 (877-791-6569) WHERE THE VEHICLE WAS PURCHASED MET WITH A DECLINED REPAIR DUE TO THE DAMAGE WAS LISTED AS "TRIM". AT THE TIME THE AHR DEPLOYED A PASSENGER WAS IN THE SEAT AT THE TIME BUT WAS NOT INJURED DUE TO THE "TETHERS" HELD THE FRONT FACE OF THE HEAD REST FROM PROJECTING OUTWARD/FORWARD. I WAS NOTIFIED BY THE SERVICE DIRECTOR AT THE DODGE DEALER FRANKIE FREEZE THIS HAS HAPPENED BEFORE AND HE HAS PERSONALLY SEEN THIS TYPE OF DEPLOYMENT WITHOUT CAUSE. IN THE SERVICE MANUAL IN THE EVENT THE AHR DEPLOYS THERE IS A "RESET" PROCESS. DUE TO THE HIGH VELOCITY OF THE HEAD REST DEPLOYMENT THE UNIT ITSELF WAS DAMAGED TO INCLUDE THE HEAD REST COVER AND WAS NOT ABLE TO BE "RESET". NO VISIBLE DAMAGE IS APPARENT TO THE VEHICLE ITSELF (CRASH), AND NO VISIBLE CODES OR WARNING LIGHT (I.E. AIRBAG LIGHT) ARE DISPLAYED. AT THIS TIME I HAVE DISPUTED THE CLAIM BY DODGE THAT THIS IS A "TRIM" ISSUE AND THE SERVICE DEPARTMENT CAN NOT DETERMINE WHY THE HEAD REST DEPLOYED AND REFERRED THE ISSUE AND DEPLOYMENT TO A INVESTIGATOR. I SUSPECT BUT HAVE NO EVIDENCE OF THE DEPLOYMENT OF THE HEAD REST WAS CAUSED BY THE RIGHT REAR REAR PASSENGER OPENING THE FACTORY INSTALLED VIDEO SYSTEM INSTALLED IN THE FRONT PASSENGER SEAT (REAR ENTERTAINMENT SYSTEM). IT IS POSSIBLE THE BACK OF THE FLIP OPEN MONITOR PLASTIC SHROUD STRUCK THE BACK OF THE HEAD REST WHEN OPENED CAUSING IT TO DEPLOY. THE VEHICLE WAS IN OPERATION IN NORMAL TRAFFIC CONDITIONS AT NIGHT WITH LITTLE TO NO LIGHTING IN THE VEHICLE. A DISTINCT AND LOUD POP WAS HEARD FROM THE SEAT.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED AT THE GAS STATION, THE PASSENGER SIDE HEAD REST AIR BAG DEPLOYED INADVERTENTLY WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,900.

IT STARTED BLACKING OUT THE SWING I WOULD HAVE TO RESTART THE CAR FOR IT TO TURN BACK ON NEXT THING YOU KNOW MY SCREEN SHUT OFF FOR GOOD I'M NOT ABLE TO CONTROL THE AIR ON MY ABLE TO PUT MUSIC I HAVE NO CONTROL OVER ANYTHING BECAUSE THAT SCREEN IS TOUCH SCREEN AND IT'S NOT MANUAL

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING AND SHIFT TO PARK WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SLOWED INDEPENDENTLY AND STALLED. THERE WAS ALSO AN ABNORMAL FUEL ODOR PRESENT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER PARKING THE VEHICLE FOR TEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

VEHICLE ROLLED BACKWARDS AFTER BEING PLACED IN PARK, WITH IGNITION OFF, ON SMALL SLOPED DRIVEWAY MULTIPLE TIMES.

AFTER STARTING THE VEHICLE IN MY GARAGE, I NEEDED TO GO BACK INTO THE HOUSE TO GET SOMETHING. I SHIFTED THE CAR TO PARK TO EXIT THE VEHICLE, THE VEHICLE WAS STILL RUNNING. WHEN I EXITED THE VEHICLE THE CAR PROCEEDED TO ROLL BACKWARDS OUT OF THE GARAGE. THE GARAGE IS ON LEVEL GROUND. I ATTEMPTED TO GET BACK INTO THE CAR TO PRESS THE BRAKE. I WAS UNSUCCESSFUL, AND WAS DRAGGED OUT OF THE GARAGE. AFTER BEING DRAGGED THROUGH THE GARAGE I ENDED UP PARTIALLY UNDER THE CAR, I LET GO OF THE CAR AND ROLLED AWAY NOT TO BE RAN OVER BY THE STILL MOVING CAR. I THEN GOT UP AND RAN AFTER THE CAR THAT WAS GOING DOWN MY DECLINE DRIVEWAY. WHEN I GOT INTO THE MOVING CAR I APPLIED THE BRAKE AND SHIFTED THE CAR FROM "DRIVE" TO "PARK". THERE WAS SIGNIFICANT DAMAGE DONE TO THE DRIVERS SIDE OF THE CAR. THE GARAGE DOOR/FRAME WAS DAMAGED AS WELL. I HAD INJURIES THAT REQUIRED AN AMBULANCE.