2014 DODGE DURANGO Complaints

I STOPPED A THE LIGHT WITH NO ISSUE AND ONCE TRAFFIC BEGIN TO MOVE THE CAR IN FRONT OF ME PLACED THEIR FOOT ON BRAKES AT ABOUT 20-25. IN THE MIDDLE OF THE NEXT BLOCK AND I DID AS WELL BUT THE BRAKES DID NOTHING BUT WENT STRAIGHT TO THE FLOOR. MY FOOT IS ALL THE WAY DOWN AND STILL NO STOPPING. I HIT THE CAR IN FRONT OF ME AND AS SHE MOVED TO THE LEFT MY TRUCK WAS STILL IN MOTION AND ENDED UP HITTING THE CAR IN FRONT OF HER AS WELL WHICH IS WHAT ACTUALLY STOPPED MY TRUCK. THE AIRBAGS ALSO NEVER DEPLOYED IN THE TRUCK. THE WERE THANKFULLY NO PHYSICAL INJURIES BUT DAMAGE TO THE CARS I HIT AS WELL AS MY OWN. THIS WAS A MECHANICAL FAILURE THAT COULD HAVE BEEN DEADLY HAD I BEEN ON THE EXPRESSWAY WHERE I WAS INDEED HEADED.

THREE TIMES THE VEHICLE HAS BEEN PLACED IN PARK IN MY DRIVEWAY AND HAS POPPED OUT OF GEAR SENDING THE VEHICLE DOWN MY DRIVEWAY. LAST NIGHT 9/5/16 @ 10PM THE VEHICLE WAS PULLED OUT OF THE GARAGE, PUT IN PARK AND LEFT RUNNING WHILE I CHANGED LIGHT BULBS ON MY GARAGE DOOR OPENER. THE VEHICLE MADE IT DOWN MY DRIVEWAY, ACROSS MY STREET AND STARTED DOWN A HILL TOWARDS AN INTERSECTION BEFORE I WAS ABLE TO JUMP IN THE CAR (WHILE TRAVELING DOWN A HILL WITH SOME SPEED) AND LAY ON THE BRAKES. IF SOMEONE WAS BEHIND THE VEHICLE THEY WOULD BE DEAD. IF ANOTHER CAR WAS TRAVELING ON MY STREET THERE WOULD OF BEEN A MAJOR ACCIDENT. IF I DIDN'T STOP THE VEHICLE IN TIME IT WOULD OF WENT THROUGH A HOME. CALLED DODGE THIS MORNING AND THEY DON'T SEEM REAL CONCERNED ABOUT IT.

TL* THE CONTACT OWNED A 2014 DODGE DURANGO. WHEN THE VEHICLE WAS PLACED IN PARK, IT CONTINUED TO ROLL FORWARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SHIFTER WAS STILL IN PARK. THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT EYEBROW, RIGHT EYE, RIGHT WRIST, ELBOW, KNEE, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. UPON ARRIVAL AT THE DEALER, THE VEHICLE WAS STILL IN THE PARK GEAR AND THE WHEELS WHERE MOVING. THE VEHICLE WAS TOWED TO THE INSURANCE BODY SHOP WHERE IT WAS DETERMINED THAT THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,300. UPDATED 01/11/2017*CT *TR

THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT MECHANISM ACTIVATED WHILE DRIVING DOWN A STRAIGHT CITY STREET. THERE WAS NO IMPACT/COLLISION INVOLVED. VEHICLE ONLY HAD DRIVER AT THE TIME SO NO PASSENGER WAS INJURED HOWEVER THE EVENT CAUSED SIGNIFICANT DRIVER DISTRACTION AND COULD HAVE LED TO A COLLISION. IF A PASSENGER WAS PRESENT, SERIOUS HEAD, NECK, AND/OR UPPER BACK INJURY COULD HAVE OCCURRED. VEHICLE WAS TAKING TO DEALERSHIP FOR REPAIRS. DEALERSHIP NOTED THAT BOTH RETAINING BRACKETS WERE BROKEN. CHRYSLER IS PAYING FOR THE REPAIR. THIS COMPLAINT IS FOR NOTIFICATION TO THE NHTSA FOR FOLLOW-UP INVESTIGATION TO ENSURE THIS IS NOT A MANUFACTURING DEFECT AND SAFETY ISSUE FOR OTHER DRIVERS.

OUR DURANGO WILL JUST COMPLETELY GO HAYWIRE (DISPLAY SCREEN, LIGHTS - INTERIOR, DASH, AND EXTERIOR LIGHTS, THE 3RD ROW HEAD RESTS WILL AUTOMATICALLY GO DOWN, DOORS LOCK/UNLOCK) AND SHUT DOWN WHILE IN MOTION. ALL POWER GOES OUT AND THE VEHICLE BECOMES IMPOSSIBLE TO REGAIN CONTROL.

TIRE SIDEWALL SPLIT AND FAILED ABRUPTLY WHILE TRAVELING AT APPROXIMATELY 45 MPH. TIRE WAS PROPERLY INFLATED PRIOR TO THE FAILURE. THERE ARE NO SIGNS OF WEAR OR DAMAGE ON THE SIDEWALL EXCEPT FOR THE SPLIT. THE TIRE WAS A MICHELIN LATITUDE TOUR P265/60R18. DOT AP5E 00DX 4513. THIS TIRE WAS ORIGINAL EQUIPMENT ON A 2014 DODGE DURANGO VIN [XXX]. THE VEHICLE HAS 28,000 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I DROVE INTO A STORE PARKING LOT, PUT MY DURANGO IN PARK, THE CAR WAS STILL RUNNING AS MY ELDERLY FATHER WAS IN THE PASSENGER SIDE AND MY 15 YEAR OLD DAUGHTER WAS IN THE BACK. WHEN EXITING THE STORE AFTER LESS THAN 3 MINUTES IN THERE, I NOTICED MY DURANGO WAS NOW IN THE MIDDLE OF THE PARKING LOT AND MY FATHER WAS IN THE DRIVERS SIDE. UPON APPROACHING THE VEHICLE, MY FATHER TOLD ME THAT THE DURANGO STARTED ROLLING BACKWARDS. THE DURANGO WAS CLEARLY IN THE 'PARKED' POSITION WITH THE "P" LIT UP ON THE DIAL. THE DURANGO HAD MOVED A GOOD 6-10 FEET BEFORE MY FATHER WAS ABLE TO JUMP TO THE OTHER SIDE AND STOP IT BY PRESSING THE BREAK. UPON RETURNING HOME I CHECKED ONLINE FOR OTHER COMPLAINTS SUCH AS THIS AND FOUND THAT THE NHTSA WAS INVESTIGATING CLAIMS OF THIS SAME THING HAPPENING IN 2014 DURANGO'S. THIS MORNING I CALLED MY DEALERSHIP AND THE SERVICE GUY TOLD ME THAT THERE WAS NO RECALL ON THE 2014 DURANGO'S (ONLY OTHER DODGE VEHICLES WITH THIS SAME EXACT PROBLEM) HE ADVISED ME THAT THE COULD TAKE A LOOK AT IT BUT THAT THERE WAS NO 'FIX' FOR IT. SO I WILL BE TAKING IT TO THE DEALERSHIP ON 7-15-16 FOR THEM TO 'LOOK' AT IT. AT THIS POINT I FEEL THAT I HAVE AN UNSAFE VEHICLE AND THERE IS NOTHING THEY CAN DO ABOUT IT!

WE HAVE HAD AT LEAST THREE INSTANCES WHERE THE DURANGO HAS ROLLED WHILE PARKED AND TRANSMISSION IS IN PARK. ONLY LUCK THAN NO ONE WAS INJURED. IN EACH INSTANCE IT WAS IN OUR DRIVEWAY, PARKED. WHILE UNATTENDED, THE VEHICLE WOULD ROLL DOWN THE DRIVEWAY INTO THE STREET, THERE IS A SLIGHT GRADE IN OUR DRIVEWAY TOWARDS THE STREET.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN THE PARK POSITION, HOWEVER THE VEHICLE ROLLED FORWARD AND THE CONTACT BECAME TRAPPED BETWEEN THE VEHICLE AND THE GARAGE DOOR. THE CONTACT SUSTAINED THREE FRACTURED RIBS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900. THE VIN WAS NOT AVAILABLE. UPDATED 06/23/16*LJ *TR

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ALSO WHEN REVERSING OR AT A STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.