2014 DODGE DURANGO Complaints

VEHICLE GOT INTO A ACCIDENT, IN TRAVEL VEHICLE HIT INTO A ROCK WALL AND NO AIR BAGS DEPLOYED. VEHICLE IS TOTALLED.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER WAS MAKING A RIGHT TURN AND CRASHED INTO A CONCRETE RETAINING WALL. THE VEHICLE SPUN AND WENT INTO THE WOODS AND THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LEFT LEG INJURY THAT REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE IMPOUND LOT. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

WIPERS WON'T SHUT OFF, NO TURN SIGNALS, BLIND SPOT MONITOR NOT WORKING, HIGH BEAM HEADLIGHTS NOT WORKING, WINDSHIELD WASHERS NOT WORKING, ALL STEERING WHEEL BUTTONS, LEVERS NOT OPERATING, TRACTION CONTROL LIGHT ON, CHECK ENGINE LIGHT ON. WORRIED THAT STEERING WHEEL AIRBAG IS ALSO INOPERABLE. THIS HAPPENED AFTER DRIVING A FULLY FUNCTIONING TRUCK, PARKED IT AND SHUT IT OFF. 10 MINUTES LATER STARTED THE TRUCK AND ALL OF THE ITEMS LISTED ABOVE OCCURRED. THE DEALER, SECURITY DODGE OF AMITYVILLE, REPLACED A FUSE BUT WAS TOLD THEY CANNOT FIND A REASON WHY THE FUSE FAILED. TRUCK WORKED FINE ON THE RIDE HOME, PARKED IT AND TURNED IT OFF. TEN MINUTES LATER STARTED THE TRUCK AND ALL THE SAME ITEMS (SEE ABOVE) FAILED.

VEHICLE ROLLED OUT OF PARK ON BOAT LAUNCH, TOTALLY SUBMERGING VEHICLE FOR A TOTAL LOSS.

2014 DODGE DURANGO R/T REAR SUSPENSION CLUNKING NOISE AT SPEED GOING OVER BUMPS, POTHOLES. NOISE COMING FROM REAR SHOCKS, ESPECIALLY PASSENGER SIDE. PROBABLE LOOSE SHOCK OR SHOCK MOUNT. VEHICLE HAS VERY LOW MILES.

ON WEDNESDAY, JANUARY 27, 2016 I BACKED OUR NEWLY PURCHASED USED 2014 DODGE DURANGO INTO OUR GARAGE, TURNED IT OFF AND WENT INTO MY HOUSE. THE VEHICLE THEN STARTED ON ITS OWN SO I WENT OUT AND PRESSED THE BUTTON TO TURN IT OFF. WHEN I RETURNED INSIDE MY HOUSE, THIS OCCURRED TWO MORE TIMES (THE VEHICLE STARTED & I WENT OUT TO THE GARAGE TO TURN IT OFF). THIS IS PARTICULARLY TROUBLING AS THE VEHICLE DOES NOT HAVE REMOTE START. I IMMEDIATELY CONTACTED THE DEALER SERVICE REPRESENTATIVE AND SCHEDULED AN APPOINTMENT. I HAVE BEEN INFORMED THAT WHILE MANY SOFTWARE ISSUES WERE UPDATED AND CORRECTED, NO DEFINITIVE CAUSE AS TO WHY THE VEHICLE SELF STARTED WAS FOUND. NOW I AM AFRAID TO PARK IN MY GARAGE, BECAUSE WHAT IF WE FAILED HEAR THIS DURANGO SELF START & ENDED DEAD FROM CARBON MONOXIDE POISONING? HAVE OTHER SIMILAR COMPLAINTS BEEN REPORTED AND INVESTIGATED? WHAT IS OUR RECOURSE TO FIX THIS PROBLEM?

THE GPS SYSTEM ON MY VEHICLE PROVIDES INACCURATE INFORMATION THAT MAY CAUSE ACCIDENTS EASILY. THE FIRST TIME I NOTICED THIS ISSUE, I WAS USING THE VEHICLE GPS AND IT ASKED ME TO TURN RIGHT WHEN I TURNED, THE WAS NO ROAD SO I NEARLY HIT THE CURB. EVEN THOUGH I HAVE NEVER BEING TO TEXAS BEFORE, MY VEHICLE HAS RESISTED LOCATIONS IN TEXAS AND OTHER LOCATION THAT MAKES THIS ISSUE OUTRAGEOUS. I HAVE SEEN SEVERAL REPORT OF THIS ONLINE WITH DODGE AND JEEP BUT FCA SEEMS NOT TO DO ANYTHING ABOUT IT AS THEIR ANALYST DID NOT HAVE ANY IDEA WHAT I WAS TALKING ABOUT. THE GPS INFORMATION PROVIDED ON MY VEHICLE IS TOTALLY WRONG AND FOR THAT MATTER I HAVE STOPPED USING IT. I CALLED DODGE ONCE AND THEY TRIED TO RESET THE GPS WHICH DID NOT WORK AND SO THEY ADVICE ME TO GO TO THE DEALER TO HAVE IT CHECKED BUT THE CLOSEST DEALER TO ME TOLD ME THAT THEY CANNOT LOOK AT IT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM. ONE OTHER THING IS THAT THE ISSUE AFFECTS THE TIME ON THE VEHICLES MAKING THE TIME LITERALLY GO BACK SOMETIMES. ONCE, I OBSERVED THE CLOCK MOVE BACK FROM 12:05PM TO 11:49AM. AFTER READING SEVERAL REVIEWS ONLINE, IT WAS REALIZED THAT THE ISSUE WAS WITH THE UCONNECT SYSTEM MEANING THAT THE ISSUE IS AFFECTING ALL OR SOME VEHICLES FROM FIAT CHRYSLER OF AMERICA. PLEASE INVESTIGATE THIS BECAUSE THIS CAN EASILY COST SOMEONE THEIR LIFE FOR A GPS TO ASSUME WRONG LOCATION. THIS ISSUES IS AN ONGOING ISSUE SO I JUST PLACED A DATE IN THE WHEN IT HAPPENED FIELD.

THE CAR IS MAKING AN ANNOYING "WHINING NOISE/HUM" WHEN DRIVING. AS THE SPEED INCREASES SO DOES THE NOISE. I HAVE HAD THE 2014 DURANGO CITADEL (V6) 2 YEARS AND HAVE APPROXIMATELY 16,000 MILES ON IT. I STARTED TO NOTICE THE NOISE AROUND 12,000 MILES. THE TIRES ARE INFLATED AT THE RECOMMENDED TIRE PRESSURE AND HAVE BEEN RECENTLY ROTATED. THIS HAS HAD NO EFFECT ON THE LEVEL OF NOISE. I SPOKE TO ANOTHER OWNER OF THE DODGE 2014 DURANGO CITADEL AND HE IS HAVING THE SAME PROBLEM. HE MENTIONED THAT ON A RECENT SERVICE AT THE DODGE DEALER THEY ASKED HIM IF HE WAS EXPERIENCING ANY NOISE IN THE DRIVE TRAIN. I WILL BE FOLLOWING UP WITH MY DEALER TOMORROW.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) MORE THAN A YEAR AGO AND THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE ALTERNATOR WAS REPLACED ON 01/20/16.*JB

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 45 MPH, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. AS A RESULT, SMOKE STARTED TO EMIT FROM THE DASHBOARD. SHORTLY AFTERWARDS, THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED AND ALL FIVE PASSENGERS SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.