2014 DODGE DURANGO Complaints

SHORTLY AFTER 1ST ACQUIRING THE 2014 DODGE DURANGO R/T AWD AN EXHAUST SMELL FILLING THE CABIN WAS NOTICEABLE AFTER ACCELERATION AND STEADILY TRAVELING BETWEEN 40-45 MPH W/THE FRONT AND REAR AIR CONDITIONING UNITS ON RECIRCULATION. THE OCCURRENCE WAS REPEATABLE AND NOTICEABLE BY MY SPOUSE AND CHILDREN WHILE RIDING IN THE DURANGO. IT WAS BROUGHT TO THE PURCHASING DEALERSHIP MULTIPLE TIMES FOR THE EXHAUST LEAK BUT ULTIMATELY THEY COULD NOT DETERMINE THE ORIGINATION OR CAUSE; THEY ATTEMPTED A SOFTWARE UPDATE. THE DODGE DURANGO WAS BROUGHT TO ANOTHER DEALERSHIP WHERE THE REAR CABIN AIR EXHAUSTERS AND LIFT GATE GROMMETS WERE REPLACED TO NO AVAIL. THE 2ND DEALERSHIP ULTIMATELY ADVISED THEY DO NOT KNOW HOW OR WHY THE EXHAUST IS ENTERING THE INTERIOR CABIN AND HAVE LABELED THE EXHAUST LEAK AS A SMELL. A NON-FEASIBLE VEHICLE REPLACEMENT HAS BEEN OFFERED. DOCUMENTATION OF THE EXHAUST LEAK ISSUE IS AVAILABLE FOR FURTHER REVIEW. THE DODGE DURANGO HAS NOT BEEN MODIFIED.

THE VEHICLE WAS IN PARK IN A PARKING SPACE AND RUNNING WITH MY DAUGHTER, MOTHER-IN-LAW, AND FATHER-IN-LAW SITTING IN THE BACKSEAT. I REACHED IN FROM THE PASSENGER SIDE DOOR OF THE VEHICLE AND PRESSED THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE IGNORED MY COMMAND, THE DASH BEGAN FLASHING, AND THE CAR ENGAGED IN DRIVE AND TOOK OFF DRIVING ACROSS THE PARKING GARAGE. I HAD TO SPRINT AROUND THE VEHICLE AND JUMP IN TO THE DRIVERS SEAT TO ENGAGE THE BRAKE AND TURN THE VEHICLE OFF BEFORE IT COLLIDED WITH OTHER VEHICLES IN THE GARAGE.

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRUCK JERKED, THEN LOST ALL POWER EVEN THOUGH IT WAS STILL RUNNING. WAS LOCKED INTO DRIVE YET WOULD GO NO WHERE. NO POWER STEERING, NO BRAKES TO SPEAK OF, LIGHTS FLASHING IN THE DASH SAYING THE BATTERY NEEDED CHARGING, PLUS THE CHECK ENGINE LIGHT FLASHING ALONG WITH THE D FOR DRIVE. THERE WAS AN ALTENATOR RECALL IN NOV. IT TOOK UNTIL APRIL BEFORE THEY HAD THE NEW PARTS TO PUT IN, AND WE TOOK IT IN TO BE REPLACED. THIS HAPPENED AFTER IT WAS SUPPOSEDLY REPLACED. I DON'T THINK THEY ACTUALLY DID A REPLACEMENT OR ELSE THE NEW ONES ARE JUST AS BAD AS THE OLD ONES, AND HAVE THE SAME PROBLEM

VEHICLE WAS PARKED AT A BOAT LAUNCH IN PREPARATION OF PUTTING BOAT ON TRAILER. CAR WAS IN PARK, ENGINE IDLING. GOT OUT OF THE CAR TO RETRIEVE BOAT WHILE PARTNER WOULD DRIVE THE CAR OUT AFTER BOAT WAS TRAILERED. WHILE PARTNER WAS ATTEMPTING TO GET BEHIND THE WHEEL, CAR SUDDENLY STARTED BACKING INTO THE LAKE UNTIL SUBMERGED. THE TRANSMISSION WAS STILL IN PARK UNTIL TOW TRUCK OPERATOR GOT INTO THE VEHICLE TO MANUALLY RELEASE TRANSMISSION IN ORDER TO TOW OUT. PROBABLY NOT REPAIRABLE.

MY COMPLAINT IS THAT MY 2014 DODGE DURANGO HAS TWO RECALLS ON IT FOR THE PAST SIX MONTHS OR MORE AND THEY KEEP TELLING ME THAT DO NOT HAVE THE PARTS TO FIX IT. WHY WASTE TIME SENDING OUT RECALL NOTICES IF YOU ARE NOT GOING TO FIX IT.

THIS HAS HAPPENED TWICE, THE FIRST TIME WAS A MONTH OR SO AGO BUT IT HAPPENED AGAIN LAST WEEK AND THE WOUND WAS MUCH WORSE. THE EXPOSED EDGE OF THE LEFT AND RIGHT REAR BRAKE LIGHT ARE EXTREMELY SHARP AND EXPOSED ANYTIME THE REAR HATCH IS OPEN/UP. I THOUGHT ABOUT MAKING A VIDEO SHOWING HOW IT COULD PEAL AND APPLE OR WATERMELON SKIN. MY RIGHT ARM HAS A SHORT 3/4" SCRAP (1ST) AND NOW AN ALMOST 3" LONG SCRAP THAT IS TAKING ITS TIME TO HEAL. IF YOUR SKIN TOUCHES THOSE EDGES AND HAS ANY AMOUNT OF FORCE IT WILL SCRAPE THE SKIN. THIS HAPPENS DURING UNLOADING IF A PACKAGE SHIFTS WHILE UNLOADING. *TR

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING WITH CRUISE CONTROL SET AT 35 MPH, CRUISE HOLDS NORMAL ON FLAT OR UPHILL DRIVING, HOWEVER WHEN GOING DOWN HILL THE ENGINE IDLES DOWN TO AN IDLE AND THE TRANSMISSION SHIFTS INTO OVERDRIVE. WHEN THIS HAPPEN THE TORQUE CONVERTER IN THE TRANSMISSION DISENGAGES CAUSING THE VEHICLE TO "FREE WHEEL COAST" DOWN HILL. ON A HILL WITH A GRADE OF 3 TO 4 PERCENT THE VEHICLE REACHED A SPEED OF 55+ MPH IN LESS THAN 1/4 MILE. I WAS TOLD BY THE DEALER THAT THIS IS NORMAL FOR THIS VEHICLE. THE ONLY WAY TO CONTROL THE SPEED ON A DOWN HILL SITUATION WHEN THE SPEED IS SET IS TO APPLY THE BRAKES AND DISENGAGE THE CRUISE. THIS PROCESS HOWEVER DOES NOR REENGAGE THE TORQUE CONVERTER IN THE TRANSMISSION. FOR THAT TO HAPPEN I HAVE TO PRESS ON THE ACCELERATOR PEDAL. SOMETIMES WHEN THAT HAPPENS THERE ARE GREAT VARIANCES IN THE STABILITY OF THE VEHICLE AS THE TRANSMISSION GRABS. *TR

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.