2010 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

THE HANDLES ON THE PASSENGERS DOORS ARE BROKE I CAN NOT USE THE SLIDING DOORS THERE IS NO RUST AROUND THE HANDLES. TO ME THIS IS VERY HAZARDOUS WITH TWO SMALL CHILDREN AND ONE IS AUTISTIC. I BELIEVE THE HANDLES WERE DESIGNED POORLY AND NOT PUT ON RECALL. I WOULD LIKE SOMETHING DONE ABOUT THIS.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). WHILE DRIVING AT UNKNOWN SPEEDS IN THE RAIN, WATER ENTERED THE VEHICLE AND THE DRIVER'S SIDE DOOR AND VENT SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,367.

THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN. IT DOES NOT RESPOND TO THE FOB NOR TRYING TO MANUALLY OPEN IT. THE LOCK IS COMPLETELY STUCK AND NEITHER HANDLE OPENS THE DOOR.

HEADLIGHTS FAILED AFTER DRIVING APPROXIMATELY 30 MINUTES. WHEN TURNED OFF AND BACK ON, THEY WOULD BLINK FOR TWO OR THREE TIMES THE REMAIN OFF. AFTER ABOUT 30 MINUTES I RETURNED TO THE CAR AND THEY TURNED ON NORMALLY AND WORKED FOR ABOUT 9 MILES BEFORE FAILING AGAIN. AFTER ABOUT 5 MINUTES OF RESTARTING AND RETRYING THE LIGHTS THEY WORKED AGAIN FOR ANOTHER 8 MILES THEN FAILED AGAIN. REPEATED PROCESS AND WAS ABLE TO DRIVE ABOUT 20 MILES HOME WITH NO MORE FAILURES. SAME FAILURE OCCURRED AGAIN YESTERDAY (ABOUT 4 DAYS AFTER FIRST INCIDENT). THIS TIME THERE WERE MULTIPLE FAILURES IN 12 MILES. ALL FAILURES OCCURRED WHILE THE VEHICLE WAS IN MOTION.

WHILE DRIVING, CARS ENGINE TURNS TO ACCESSORY, NO POWER STEERING. HAVE TO STOP CAR AND RESTART. THIS IS AN ISSUE WITH THE WIN MODULE AND KEY FOB IGNITION AND SHOULD HAVE BEEN PART OF A RECALL BUT, IT SLIPPED THROUGH THE CRACKS AND THE MANUFACTURER WILL NOT REALIZE THE FACT THAT MY CAR WAS BUILT ON MAY 26TH 2010 AND SHOULD HAVE A RECALL APPLIED TO VEHICLES BUILT THROUGH JUNE 18, 2010. WHICH MINE WAS BUT, MY VIN NUMBER REPORTS NO ISSUE. I'VE CONTACTED DODGE AND THEY HAVE NOT AUTHORIZED THE DEALERSHIP TO COVER ANY COSTS. THIS HAS ALMOST CAUSED ACCIDENTS 3 TIMES NOW. IT SICKENS ME HOW BIG DEALERSHIPS CAN GET AWAY WITH NEGLIGENCE AND ALLOW POSSIBLE DEATHS BECAUSE OF MISTAKES AND NOT FOLLOWING PROPER RECALL PROCEDURES. SHOP WON'T GET ME IN UNTIL WEEKS LATER AND WILL NOT DO ANYTHING UNTIL THEY CHARGE ME DIAGNOSTIC FEES EVEN THOUGH THIS IS/WAS A KNOWN ISSUE. I'VE WASTED HOURS ON THE PHONE WITH DODGE AND THE DEALERSHIP AND I'M SURE THE DEALERSHIP IS ABOUT TO RIP ME OFF WITH DIAGNOSTIC FEES TRYING TO REPLICATE THIS KNOWN ISSUE. PLEASE FORCE DODGE TO RE-INVESTIGATE THEIR WORK OF THE RECALLS OF THIS MODEL BEFORE OTHER PEOPLE WITH THIS MISSED RECALL ISSUE GET HURT. HERE IS SOME INFORMATION WHICH MAY HELP SPEED UP THIS PROCESS: NHTSA CAMPAIGN NUMBER: 14V373000 NHTSA CAMPAIGN NUMBER: 11V139000 THANK YOU IN ADVANCE FOR YOUR TIME AND EFFORTS. SINCERELY, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE INDEPENDENTLY STARTED AND THE POWER SLIDING DOOR OPENED SIMULTANEOUSLY. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THAT THE VEHICLE WAS NOT SUBJECT TO A REMOTE START. ON ONE OCCASION, THE CONTACT WORE THE KEY AROUND HIS NECK TO AVOID ACCIDENTALLY CAUSING THE FAILURE. THE CONTACT STATED THAT THE VEHICLE'S HANDICAP RAMP WAS OPEN AS WELL WITHOUT BEING PROMPTED. PRIOR TO THE FAILURES, PATTERSON CHEVROLET (1611 US-259 BUS, KILGORE, TEXAS 75662, (903) 218-4651) REPROGRAMMED THE ECM AND REPLACED THE KEY FOBIKS IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE RECENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE VIN WAS NOT AVAILABLE.

MY VEHICLE HAS STOPPED RUNNING WHILE DRIVING 3 DAYS IN A ROW WHICH HAS CAUSED CLOSE COLLISIONS. I HAVE LOST MY TRUST IN MY "FAMILY SAFE VAN". I LOOSE CONTROL OF MY POWER STEERING AND HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND PUT MY VEHICLE IN PARK/NEUTRAL AND THEN RESTART IT. I'VE READ NUMEROUS ONLINE POSTS ABOUT THIS PROBLEM AND I BELIEVE SOME OF THESE MODELS HAVE ALREADY BEEN RECALLED BECAUSE OF THE IGNITION SWITCH FAILING. I'M UNHAPPY THAT THE MANUFACTURER HASN'T DONE WHAT THEY ARE SUPPOSED TO DO AND CONTACTED THE CONSUMER AND REPORTED THIS ISSUE TO THEM PROPERLY. THIS WILL CAUSE ACCIDENTS AND ISN'T SAFE. I'VE READ MULTIPLE POSTS ONLINE WHERE THE DEALERSHIP/DODGE HAS INFORMED MULTIPLE PEOPLE THAT NOTHING IS WRONG WITH THEIR VEHICLE BECAUSE THEY CAN'T REPLICATE IT. WHAT EVER HAPPENED THAT THE CUSTOMER IS ALWAYS RIGHT? PLEASE HELP ME MAKE SURE DODGE TAKES CARE OF THIS SAFETY RECALL BEFORE IT CAUSES INJURY/DEATH TO MULTIPLE FAMILY'S THAT THIS ISSUE COULD HAPPEN TO THEM WHEN THEY LEAST EXPECT IT BECAUSE IT IS SUPPOSED TO BE A FAMILY SAFE VEHICLE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

REMOTE DOES NOT WORK. TO UNLOCK MY DOORS I HAVE TO TAKE THE KEY OUT. I CAN NOT USE ANY OF THE FEATURES AT ALL. I DO NOT HAVE$250 TO GET A REMOTE THAT IS OBSURD.!!!!

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE VEHICLE WAS NOT DIAGNOSED YET BY THE DEALER ELK GROVE DODGE CHRYSLER JEEP (8575 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 405-2600) WHO WAS NOTIFIED OF THE FAILURE. THE DEALER AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY ELECTRICAL SYSTEM RECALL CAMPAIGNS AND PROVIDED NO REMEDY OTHER THAN THE DEALER REPAIRING THE VEHICLE WHICH WAS UNACCEPTABLE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED YET. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.