2009 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HAD MY 2009 DODGE CARAVAN'S RECALLS REPAIRED FINALLY WHEN PARTS WERE AVAILABLE IN JULY 2015. HAD THE VAN TUNED UP AND DROVE TO FLORIDA WITH THE FALSE SENSE OF SECURITY THAT THE VAN WOULD NOT STALL WHILE DRIVING. MY WHOLE FAMILY MADE IT TO FLORIDA, BUT THEN THE VAN STALLED 3 TIMES WHILE DRIVING AT LOW SPEEDS AGAIN! WE WERE SO AFRAID WE WOULD BE STUCK. I DID NOT DO IT ANY MORE WHILE ON VACATION AND THEN DID DRIVE HOME SAFELY. WE HAD OUR CHILDREN IN THE VAN AND WAS VERY AFRAID THAT THIS COULD HAPPEN ON THE FREEWAY. IT IS NOW NOVEMBER AND THE VAN CONTINUES TO LOSE COMPLETE POWER WHILE DRIVING AT LEAST 2 TIMES A WEEK. IT HAS HAPPENED AT LOW SPEEDS IN THE CITY. MY CHILDREN ARE AFRAID TO RIDE IN THE VAN. I CONTACTED CHRYSLER/DODGE WHO STATED SINCE I HAD THE RECALLS REPAIRED IT IS MY RESPONSIBILITY TO FIND OUT WHAT IS WRONG WITH THE VAN. THIS IS CRAZY, DODGE KNOWS WHAT THE PROBLEM MIGHT HAVE BEEN AND THEIR REPAIRS DID NOT RESOLVE THE PROBLEM.THIS VAN WAS BOUGHT BRAND NEW AND HAD HAD STARTING AND STALLING PROBLEMS FOR A VERY LONG TIME. HOW CAN I GET THIS RESOLVED WITHOUT OUT OF POCKET EXPENSES, KNOWING THIS IS KNOWN PROBLEM BY DODGE. THIS IS NOT SAFE TO DRIVE. WE ARE NOT RICH AND CANNOT JUST GO BUY ANOTHER VAN. THIS IS A DANGEROUS SITUATION FOR MY FAMILY.

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ THE CONSUMER STATED THE PARTS FINALLY ARRIVED AND THE VEHICLE WAS REPAIRED. UPDATED 04/13/16. *JV

FROM THE DAY I PURCHASED THIS VEHICLE I HAVE COMPLAINED TO CHRYSLER MULTIPLE TIMES ABOUT THE TRANSMISSION SLIPPING. IT SEEMS TO SLIP WITHIN THE FIRST 15 MINUTES OF THE CARAVAN BEING STARTED. IT SEEMS TO DO IT WHEN THE VEHICLE HAS BEEN RECENTLY STARTED, WHEN IT IS SHIFTING BETWEEN 1ST TO 2ND GEARS OR 2ND TO 3RD GEARS (NOT EXACTLY SURE WHAT GEAR IT'S IN WHEN IT'S MAKING THE SHIFT) AND IT USUALLY ALWAYS HAPPENS WHEN THE VEHICLE IS MAKING A TURN AT A LOWER SPEED. THE SERVICE REP. AT THE DEALERSHIP SAID A LOT OF VEHICLES HAVE THIS TRANSMISSION AND THEY ALL SEEM TO HAVE THE SAME ISSUE. HE EVEN TOLD ME HIS WIFE DROVE A DODGE GRAND CARAVAN AND THAT TRANSMISSION SLIPPED AS WELL. HE ALSO STATED THAT IT WOULD BE AN EXPENSIVE REPAIR FOR CHRYSLER TO FIX AND HE STATED THAT IF IT'S NOT ACTUALLY BROKEN, THEN THEY WON'T FIX IT. RECENTLY I WAS TOLD THAT MY LIFETIME POWERTRAIN WARRANTY HAD EXPIRED BECAUSE I DID NOT HAVE THE TRANSMISSION INSPECTED WITHIN A 90 DAY PERIOD FROM IT'S 5 YEAR DATE OF PURCHASE. I WAS NEVER TOLD THAT I HAD TO HAVE IT INSPECTED, THE WARRANTY DEPARTMENT AT CHRYSLER SAID IT WAS IN MY HANDBOOK...SO I LOOKED IT UP AND IT WAS. I WAS TOLD IT WAS A LIFETIME WARRANTY AND THAT'S IT. THEY ALSO TOLD ME THE MULTIPLE TIMES I BROUGHT THE VEHICLE IN FOR THE TRANSMISSION TO BE INSPECTED...THOSE INSPECTIONS DID NOT COUNT AS A QUALIFIED INSPECTION FOR THE WARRANTY!!! THAT DOES NOT MAKE MUCH SENSE TO ME!

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ONE KEY FOB STOPPED FUNCTIONING FOR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE TIRE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE WARNING INDICATOR BLINKED FOR APPROXIMATELY 15 SECONDS AND THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS CALLED, BUT COULD NOT REPAIR THE TIRE AT THAT TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A NEW TIRE AND TIRE VALVE WERE PLACED ON THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TPMS WHEEL VALVE SENSOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATE 01/13/16 MA CONSUMER STATED TPMS TIRE VALVES ARE THE CAUSE OF THE TIRE BLOWOUT, VALVES CORRODED VERY EASILY DUE TO ROAD SALT AND HARSH WEATHER CONDITIONS. UPDATE 05/21/18*JB

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.