2010 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

I CALLED BERTERA DODGE, 167 SPRINGFIELD ST, WESTFIELD, MA, ON OR ABOUT JULY 18, 2016 TO SCHEDULE AN APPOINTMENT FOR THE R03 RECALL. THEY TOLD ME THEY WOULD ORDER THE PART, THEN CALL ME TO SET UP THE APPOINTMENT. I CALLED AGAIN ON OR ABOUT SEPTEMBER 20, 2016 AND WAS TOLD THEY STILL DID NOT HAVE THE PART NEEDED. IT IS NOW NOVEMBER 11, 2016 AND I STILL HAVEN'T RECEIVED A CALL FOR THE APPOINTMENT. I HAVE NO DOCUMENTATION OR PHOTOS BECAUSE THE PART UNDER RECALL IS STILL WORKING, BUT WHO KNOWS FOR HOW LONG. I HAVE HAD RECALLS OF OTHER VEHICLES THAT DO NOT TAKE THIS LONG.

BOUGHT A USED DODGE CARAVAN WITH 96,000 MILES ON IT AND IT RAN LIKE A DREAM. NOW THAT IT HAS 111000 MILES ON IT, THE CAR HAS STARTED TO STALL ON ME WHILE ABOUT HALF A DOZEN TIMES DRIVING AT VARIOUS SPEEDS. *TR

THE HEADLIGHTS WILL COME ON AND BLINK A FEW TIMES AND THEN GO OUT AND NOT COME BACK ON (SIM AND BRIGHTS). TOOK TO THE DEALER AND THEY SAID THEY COULD NOT RECREATE THE ISSUE SO NOTHING WAS WRONG WITH IT. CAN CANNOT BE DRIVEN AT NIGHT OR INCLEMENT WEATHER. IT HAS HAPPENED WHEN STATIONARY, DRIVING THROUGH A NEIGHBORHOOD SLOWLY, AND WHEN GOING DOWN AN INTERSTATE AT 70 MPH. WHEN THAT HAPPENED OTHER CARS COULD NOT SEE ME AND I COULDN'T TELL WHERE THE SIDE OF THE ROAD WAS TO GET OFF SAFELY. WHEN I MADE IT TO THE SHOULDER I HAD TO SWERVE BACK INTO TRAFFIC BECAUSE LUCKILY MY EYES ADJUSTED SOME AND WAS ABLE TO SEE A BRIDGE RAILING COMING UP. IF NOT WE WOULD HAVE HIT IT AT ABOUT 60 MILES PER HOUR. I HAVE READ ENDLESS REPORTS ABOUT THIS HAPPENING THE SAME WAY AND MANY BELIEVE IT TO BE THE TIPM BUT NO DEALER OR MECHANIC COULD GIVE A DEFINITIVE ANSWER OF WHAT WAS ACTUALLY CAUSING IT. FIRST HAPPENED ON JULY 1ST 2016 AND HAS HAPPENED OFF AND ON SINCE THEN. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. PARTS DISTRIBUTION DISCONNECT.

SUDDENLY THE HEADLIGHTS STOPPED WORKING ON BOTH HIGH AND LOW. WE LIVE IN A RURAL AREA, SO THIS IS SERIOUS. WHEN WE NOTICED THE PROBLEM WE WERE ON A HIGHWAY, MOVING. DEALSHIP CONFIRMS NEEDS NEW TIPM AT $1354.

THE HEADLIGHTS JUST STOP WORKING AND THEN HOURS OR DAYS LATER THEY WORK AGAIN AND THEN IN A FEW DAYS THE HEADLIGHTS STOP WORKING. THE VAN CAN BE MOVING OR STATIONARY.

WHILE DRIVING AT LOW SPEEDS (35MPH OR SLOWER) THE VEHICLE ENGINE HAS STALLED 5 TIMES SINCE JULY OF 2016. THE STALLING ISSUE HAPPENS DURING THE FIRST DRIVE OF THE DAY. HAPPENS WITHIN THE FIRST 3-4 MILES OF THE DRIVE BEEN TO THE FCA DEALERSHIP TWICE UNABLE TO FIX THE PROBLEM. THE POWER BRAKES AND STEERING GO OUT DUE TO THE ENGINE STALL. IT HAS HAPPENED ON STRAIGHT ROADS AND DURING CURVED ROADS. I'M ABLE TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THERE IS NO WARNING OR INDICATOR OF THE STALL, ONLY THE INCREASED EFFORT TO TURN OR STOP THE VEHICLE. DATES OF OCCURRENCE: 7/16, 8/7, 8/20, 9/3 & 9/17.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND TURN THE KEY FOB TO THE OFF POSITION. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED TWICE IN THE LAST WEEK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

VAN WOULD NOT TURN OFF. AFTER MANY TRIES, IT FINALLY DID SHUT OFF ENGINE. THEN, WHEN I TRIED TO RESTART IT, THE WARNING BEEP KEPT BEEPING AND ALERT SYSTEM SAID "BAD KEY". WHEN I CONTACTED DODGE IN ROCKWALL TEXAS, THE TECHNICIAN SAID IT WAS PROBABLY A BAD KEY FOB, SO I HAD VAN TOWED TO SHOP AND WAS QUOTED A PRICE OF $320 TO REPLACE KEY FOB. UPON MY RETURN, HE SAID IT WAS NOT THE KEY, BUT THE WIRELESS IGNITION SYSTEM THAT WOULD HAVE TO BE REPLACED. HE SAID MY VAN WAS NOT PART OF THE RECALL, BUT YET MANY OTHER VANS FROM THAT SAME YEAR MODEL AND MAKE WERE. NOW MY COST IS $530 FOR WIRELESS IGNITION SYSTEM TO BE REPLACED, AND $180 FOR NEW KEY FOB AND $52 TO HAVE IT PROGRAMMED. WHY ISN'T THIS VAN PART OF THE RECALL IF IT IS EXHIBITING THE SAME PROBLEMS AS THE ONES THAT ARE BEING RECALLED AND REPLACED FREE OF CHARGE?