2010 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE THIRD ROW IS UN-USEABLE TO ANY PASSENGER THAT IS NOT IN A HIGH BACK BOOSTER, REARFACING RESTRAINT OR IS IN A FORWARD FACING RESTRAINT SYSTEM. A NORMAL ADULT WILL HAVE 2 OR SO INCHES OF A GAP FROM THE SEAT BELT TO THEIR SHOULDER/ COLLARBONE AND FEET WILL MOST LIKELY DANGLE. A PASSENGER WITH A NO HIGH BACK BOOSTER (MINE IS 7YR, 42 IN, AND 42LBS) WILL HAVE ANYWHERE FROM 3.5 INCHES FROM COLLARBONE TO SEAT BELT, WITH SEATBELT AT AN ANGLE DOWN TO THE BUCKLE. THE GAP GOES FROM 3.5 TO BEING SIDEWAYS ON THE BODY. IT WILL NOT LAY FLESH WITH THE BODY ALL THE WAY DOWN TO THE BUCKLE. THIS CAN CAUSE EJECTION FROM THE CAR UPON IMPACT, STRANGULATION IS CHILD TRIES PLAYING WITH IT OR IN ACCIDENT. THIS CAN ALSO CAUSE SEVER HEAD WHIPLASH, NECK WHIPLASH, CUTTING OF THE STOMACH OR OTHER AREA FRO A LOCKED SEATBELT THAT IS NOT LAYING FLAT. UPON, ANY OF SEVERE INJURIES. I HAVE CONTACTED DODGE ABOUT THIS AND WAS TOLD TO GO TO A DEALERSHIP. THE DEALERSHIP WILL NOT HELP ME AND WILL TELL ME TO BUY A NEW VEHICLE PUTTING THIS VAN ON THE MARKET FOR THE NEXT BUYER WHO MAY NO BE EDUCATED IN VEHICLE SAFETY. THIS VEHICLE WAS STATIONARY WHEN THIS DEFECT WAS FOUND.

I FIRST RECIEVED A RECALL NOTICE IN JANUARY OF 2016 I CONTACTED HUNTER DODGE TO GET THE PROBLEM FIXED AND WAS PLACED ON A WAITING LIST FOR THE PART. I WAS NEVER NOTIFIED OF THE PART BEING IN AND RECIEVED ANOTHER NOTICE, I AGAIN CONTACTED THEM AND WAS PLACED ON ANOTHER LIST. THIS HAS CONTINUED FOR THE PAST 8 MONTHS. I RECEIVED YET ANOTHER NOTICE ON 8/25/2016 CALLED THEM AND I FINALLY RECIEVED AN APPOINTMENT FOR 8/31/2016 AND THEN WAS CALLED 1 HOUR AFTER THE APPOINTMENT WAS GIVEN AND ASKED TO RE SCHEDULE FOR OCTOBER. I HAVE HAD MANY PROBLEMS WITH MY IGNITION OVER THE PAST FEW MONTHS, THE KEY SWITCHES FROM ON TO ACCESSORY WITHOUT ANYONE NEAR IT, AND I NOTIFIED HUNTER DODGE OF THIS AND THEY SAID THE SOONEST I COULD GET IN WAS 9/10/2016. IT WAS BEEN 8 MONTHS SINCE MY FIRST NOTICE AND FEEL LIKE SAFETY ISN'T THEIR FIRST CONCERN. IT HAS BEEN A FRUSTRATING ORDEAL

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

THE VEHICLE CONTINUED RUNNING AFTER PULLED KEY OUT OF IGNITION. PROBLEM WAS WITH WIN MODULE WHICH WAS APPARENTLY PART OF A RECALL THAT INVOLVED 2006-2010 GRAND CARAVAN MODELS, ALTHOUGH SOMEHOW MY 2010 GRAND CARAVAN ISN'T INCLUDED IN THE RECALL. THE WOMAN AT THE DEALER SAID IT WAS THE THIRD ONE OF THE DAY, BUT MINE WAS THE ONLY ONE THAT DIDN'T FALL UNDER THE RECALL.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

DODGE GRAND CARAVAN 2010 EXPERIENCING THE FOLLOWING PROBLEMS IN CHRONOLOGICAL ORDER: 1) SPORADICALLY, WHILE DRIVING VEHICLE AT VARIOUS SPEEDS ON HIGHWAY AND CITY STREETS, THE LOW AND HIGH BEAM LIGHTS STOP WORKING. DEALERSHIP SAID THEY'RE UNABLE TO DIAGNOSE PROBLEM IF IT'S NOT CURRENTLY HAPPENING AND TO BRING IT BACK WHEN IT STOPS WORKING. 2) SPORADICALLY AFTER PARKING AND SHUTTING VEHICLE OFF TO REFUEL, WHEN ATTEMPTING TO RESTART VEHICLE THERE IS NO POWER TO THE VEHICLE, NO CONTROL PANEL LIGHTS, NO CLICKING NOISE FROM THE IGNITION OR STARTER, NOTHING; THE VEHICLE MUST BE JUMPED BEFORE ELECTRICAL SYSTEM RESPONDS IN ORDER TO START THE VEHICLE, WHICH THEN RESPONDS IMMEDIATELY. 3) WHILE PARKED, THE LEFT ELECTRIC POWERED SLIDING DOOR DOES NOT OPEN USING POWER, MUST BE MANUALLY OPENED AND CLOSED; THE LEFT PASSENGER ELECTRIC WINDOW WILL NOT FUNCTION MOST TIMES WHEN BUTTON IS PUSHED. 4) WHILE DRIVING VEHICLE AT VARIOUS SPEEDS, DRIVING STRAIGHT AND TURNING, THE ENGINE SHUTS OFF, RESTARTS AFTER PLACING IN PARK OR NEUTRAL AND TURNING IGNITION KEY TO OFF POSITION AND BACK TO START POSITION. 5) REAR AIR CONDITIONER WORKED SPORADICALLY, THEN WORKED INCREASINGLY LESS AND LESS, BEFORE IT FINALLY STOPPED WORKING ALTOGETHER. I BELIEVE THIS IS ALL DUE TO A FAULTY TIPM

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE LOW AND HIGH BEAM HEAD LAMPS WERE ACTIVATED, BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH OVER A BUMP IN THE ROAD, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.