2010 DODGE GRAND CARAVAN Complaints

Interior panel lights will dim and flicker, headlights dim, radio will lose power, cabin fans for air conditioning will slow then the engine dies. This can happen while idling or driving at highway speeds without warning. When the engine dies all power steering is lost and braking and control is extremely difficult. After stopping the gear shift will not move into park and the key will not move to the off position for several minutes. Diagnosis narrowed this down to the TIPM. It was replaced and the issue stopped for 6 months then reoccurred. TIPM replacement again fixed the issue. Obviously the TIPM's have a defect and has been widely reported. Major issue is that only remanufactured TIPMS are available from the same defective build. Dealer charges over $1000 for the part and more to install it. There should be a class action lawsuit on this obvious dangerous defect that has not been addressed by Dodge.

The contact owns a 2010 Dodge Grand Caravan. The contact stated the tv installed in the middle of the ceiling failed to stay up as needed. The contact's grandson was cut on his head due to the failure. No medical attention was needed. The contact inquired about the failure with the dealer, who confirmed there was no recall regarding the failure. The contact was unsure of a diagnostic result for the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 187,000.

When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or death. The dealership is aware of this problem now and confirms this is a significant safety issue, but that their hands are tied unless Crystler helps. L25 is the known safety recall for the 2010 Dodge Grand Caravans- build dates 3months less than ours- July 2010 verses Oct. 2010. With our Dodge experiencing the same issue and safety concerns as the recalled ones, we then called Crystler at (800) 853-1403 to report the issue and advocate for the repair and/or extension of the recall. An employee named Myah said "there's nothing we can do b/c recall is VIN specific and doesn't show yours as being recalled for this issue". I asked to speak with a supervisor to further discuss how to get the recall extended to our VIN, as the same safety issue is occuring, and the rep was very dismissive and told me "they were sorry they could not help and "no one is available at this time". I told her I didn't mind waiting on hold so the issue could be properly reported and addressed with a supervisor. She put me on hold again and then said "a supervisor can call you when they are available", but then she did not even ask for my phone number. I do not trust that she was acting in our best interest and feel she was being negligant. No one has called back. Please help. We are writing to #1) inform you of this safety issue #2) inform you of the known recall to address this safety issue- does not currently extend to our manufacture month #3) report Crystlers negligence in responding to this safety issue #4) to respectfully request a safety investigation should our VIN not be added to this

The engine shut off while driving. This has happened with my wife and myself over 20 times. I can shift it into neutral and restart the car. Sometimes it takes 2-3 times to start the car (again). One time I was going down a hill on a curve about 30mph and it shut down. I could barely turn the steering wheel manually to prevent me crossing the double yellow lines into another car. This could be very dangerous! I have not gotten around to taking it to a dealer 60 miles away. My car has not been inspected by anyone yet. There were no warning lights or messages or any other symptoms of the problem prior to the failures.

Engine has shut off while driving, van 2010 dodge purchased used from dealership @ 98,000 miles less then a yr ago. While driving dinging noise can be heard all gages go crazy and all lights come on from dashboard. This has occurred many times, my biggest fear is causing an accident while my children are with me. Van was taken in for service at local dealership, after a week I was told that there was no issue with the van. The frustrating part is this problem is not constant, and I can go weeks without any problems. Two days after pick from dealership problems started up again. Maybe a second trip to the dealership will give me some answers. I shouldn't be afraid to drive my van, but every time I get behind the wheel that is what if feel. This single mom can't afford to replace the van

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as intended. The cause of the failure was not yet determined. The local dealer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact indicated the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 147,591

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The manufacturer was contacted and the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) even though the manufacturer had linked the failure to the recall. The contact stated that the vehicle would turn off with the slightest touch while the key was in the ignition. The vehicle was not repaired. The failure mileage was approximately 101,000.

Ignition switch would not turn off completely, key could not be removed. Ignition switch in this position disables shifter, too. Can't shift gears or get out of park without lifting hood and disconnecting shift cable from transmission. Once you stop and shift to park, say to check a tire, your car is immobilized leaving you at the mercy of traffic, thieves, and vandals Changing module behind switch said to cost $900, but when changed old key will not work, $200 for one new key, then Shifter needs to be replaced $850. So ~$1950 to fix, all the fault of anti-theft system which turns out to be a thief itself to the owner; this is the 4th anti theft system I've had fail in the last 12 years, all were >$500 repairs. I think the benefactors of these systems, the insurance companies, ought to be responsible for keeping them working, otherwise they are just shifting the burden to the vehicle owners, making the insurance companies the defacto thieves.

The ignition switch will just randomly cut off when driving. If you bump the keys, or hit a pothole or a bump in the road the ignition will kill the car. There was a recall for this type of problem on these vehicles in the past however my car was not included even though it has the same problem. No warning just dies, pulling into traffic, driving, turning it does this every day. It doesn't matter, it is scary to drive because you could get hit so easily if your car just turns off. Also when cranking it it will sometimes get stuck on the starting position and makes a crazy sound because it's stuck, please please please expand the recall to include my vehicle.

There was no warning. The vehicle just shut off. I replaced the battery and had alternator checked it is fine. If I drive on a side road or hit a bump in the road, the van shuts off. I have no brakes or steering. I called the recall number and they said it is not on the recall list. My van was made in 09/2009. Maybe there are others not on list. I just bought the vehicle, maybe that is why they sold it. Please help me.