2010 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH AND EXITING THE VEHICLE, THE CONTACT DISCOVERED THAT THE ENGINE AND THE INSTRUMENT PANEL LIGHTS REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 131,000. UPDATED 01/27/16*LJ *JS

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE OF AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA 03/26/18*JB

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

I RECEIVED RECALL NOTICE APPROXIMATELY JUNE 26, 2015. CALLED BLUE WATER CHRYSLER IN PORT HURON, MI. TO ORDER PARTS ON JUNE 29, 2015. STILL NO PARTS AVAILABLE, WAS TOLD ON SEPT. 1, 2015 THERE WERE 7 PEOPLE AHEAD OF ME TO GET IT DONE. WAS TOLD ON SEPT. 29, 2015, THERE WERE STILL 5 PEOPLE AHEAD OF ME TO GET THE RECALL DONE. THEY TELL ME PARTS ARE NOT AVAILABLE. THIS SEEMS LIKE A LONG TIME TO WAIT TO TAKE CARE OF A RECALL OF A PROBLEM THAT COULD POTENTIALLY SHUT DOWN THE CAR WHILE DRIVING. I DON'T KNOW IF I KEEP GETTING PUSHED BACK BECAUSE I BOUGHT THE CAR USED SOMEWHERE ELSE AND NOT FROM THIS DEALER OR THERE IS ANOTHER ISSUE. THREE MONTHS IS A LONG TIME TO WAIT FOR A FIX THAT ONLY TAKES ABOUT 1 HOUR. THANK-YOU!

WE HAVE BEEN TRYING TO GET AN APPOINTMENT FOR THE R03 RECALL ON THE WIRELESS IGNITION NODE SINCE THE MIDDLE OF JULY 2015. OUR VEHICLE IS A POOL VEHICLE FOR OUR COMPANY AND HAS NOT BEEN ABLE TO BE USED NOW FOR OVER 2 MONTHS. I CONTACTED OUR LOCAL DEALERSHIP ON THE 14TH OF JULY TO SCHEDULE AN APPOINTMENT AND THEN A WEEK LATER WAS NOTIFIED THAT OUR APPOINTMENT WAS CANCELLED DUE TO A LACK OF PARTS. WE HAVE BEEN PUT BACK ON A WAITING LIST ON 8/26/15 BUT I HAVE NOT RECEIVED ANY CALLS. MY QUESTION IS HOW CAN A RECALL BE ISSUED AND CHRYSLER NOT BE PREPARED TO HANDLE THIS IN A TIMELY MANNER. OUR POOL VEHICLE HAS NOT BEEN AVAILABLE FOR USE FOR OVER 2 MONTHS NOW, THIS IS NOT ACCEPTABLE.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FOBIKS WOULD NOT OPEN THE VEHICLE. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE BECAME STUCK IN THE START POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

HEADLIGHTS BLINK ON AND OFF. SOME DAYS THEY WORK, SOME DAYS THEY DON'T. THEY WILL EVEN WORK FOR A WHILE AND THEN SHUT OFF WHILE WE'RE DRIVING!