2010 DODGE GRAND CARAVAN Complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CAME TO A COMPLETE STOP AND THE VEHICLE RESTARTED AFTER ONE MINUTE. THE VEHICLE WAS DRIVEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,100.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND MULTIPLE INDEPENDENT MECHANICS, WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE FAILURE MILEAGE WAS 71,000.

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT A VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 8/10/15*CN

WHEN THIS INCIDENT OCCURRED, I WAS DRIVING 20 MPH IN A SCHOOL ZONE AND MY DAUGHTER WAS IN THE VAN WITH ME. ALL THE ELECTRICAL INSTRUMENTATION SUDDENLY TURNED OFF. THE VAN CONTINUED TO MOVE FORWARD, BUT THE TURN SIGNALS, DASH INSTRUMENT PANEL, WINDOWS, LOCKS, ETC. ALL FAILED TO WORK. I THOUGHT A FUSE HAD BLOWN OR SOMETHING. I PULLED OFF THE ROAD AND PARKED, BUT THE VAN WOULD ONLY TURN PART WAY OFF. THE MOTOR STOPPED RUNNING, BUT THE KEY INDICATED THAT THE MOTOR WAS STILL ON. THE KEY WOULD NOT TURN COUNTER CLOCKWISE, OR "OFF" PAST THE "ON" DESIGNATION MARKED ON THE IGNITION. THE KEY WOULD NOT RELEASE/COME OUT OF THE IGNITION. SINCE I COULD NOT GET THE KEY OUT OF THE IGNITION, I TRIED TO START THE VAN. IT WOULD NOT START. MY HUSBAND CAME OUT AND TRIED TO JUMP START IT, THINKING IT MIGHT BE A PROBLEM WITH THE BATTERY. THIS WAS UNSUCCESSFUL. I HAD CALLED A LOCAL MECHANIC FROM THE CAR, AND WITH HIS HELP MY HUSBAND WAS ABLE TO GET THE VAN STARTED. HE DROVE IT TO THE MECHANIC'S SHOP. THE MECHANIC LOOKED AT THE "CODES" AND SAID IT LOOKED LIKE IT WAS UNDER RECALL. HE WAS ABLE TO GET THE KEY TO RELEASE AND MY HUSBAND DROVE THE VAN TO THE LOCAL DODGE DEALERSHIP. THE DEALERSHIP TOLD HIM THAT OUR VAN WAS PART OF AN IGNITION RECALL AND THAT DODGE WOULD HAVE THE PARTS REPLACED. WE HAVE BEEN WAITING MORE THAN TWO WEEKS NOW, AND STILL THE DEALER SAYS THE PARTS ARE NOT AVAILABLE. I AM AFRAID TO DRIVE THE VAN. I TRANSPORT MY CHILDREN AND CHILDREN IN A CARPOOL. I CANNOT RISK THEIR SAFETY, AND I HAVE NO CAR TO DRIVE TO WORK. THE FIRST WEEK WITHOUT THE VAN, I BORROWED A CAR. I WAS ON VACATION FOR THE NEXT WEEK. I BELIEVED DODGE WOULD HAVE THE PARTS TO FIX MY VAN IN THOSE TWO WEEKS. DODGE HAS STILL NOT FIXED MY VAN. IF THESE PROBLEMS CAUSE A WRECK, WILL THE AIRBAGS EVEN DEPLOY? IT IS APPALLING THAT DODGE EXPECTS ME TO DRIVE MY FAMILY AROUND IN AN UNSAFE VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. AFTER A MINUTE, THE VEHICLE RESTARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SIX OTHER TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ON MULTIPLE OCCASIONS THE ELECTRONIC IGNITION SWITCH HAS FAILED TO OPERATE. THE SWITCH FAILS TO START THE ENGINE AND THE SWITCH WILL NOT ROTATE TO THE OFF POSITION (WILL NOT TURN BEYOND ACC. POSITION). THIS IS A FAMILY VAN USED FOR MANY SHORT TRIPS, INCLUDING STARTS AND STOPS. UNEXPECTEDLY BEING UNABLE TO START THE ENGINE, AND BEING UNABLE TO TURN THE VEHICLE OFF, REMOVE THE KEY, OR LOCK THE VEHICLE IS A SERIOUS SECURITY ISSUE AND A HAZARD IN SOME SITUATIONS. A QUICK LOOK AT THE INTERNET SHOWS THAT THIS IS A COMMON PROBLEM. *TR

IN THE FIRST DRIVE OF THE DAY (NO MATTER WHAT TIME OF THE DAY) WITHIN 4 BLOCKS OF MY HOME, THE VEHICLE STALLS WHILE DRIVING. THIS HAS SO FAR HAPPENED 8 TIMES OVER THE LAST 9 MONTHS. THIS INCIDENT HAS OCCURRED WITH 3 DIFFERENT DRIVERS AND IN THE SAME EXACT LOCATION 7 OUT OF THE 8 TIMES. VEHICLE IS ALWAYS COASTING (NOT ACCELERATING) AROUND 20 MILES PER HOUR. WHEN THIS INCIDENT OCCURS, THE ENGINE TURNS OFF, WHICH DISABLES THE STEERING, BRAKES, AND ACCELERATION. THIS LEAVES THE DRIVER AND ITS PASSENGERS IN SERIOUS, POTENTIALLY LETHAL, DANGER. WE HAVE TAKEN THIS VEHICLE MULTIPLE TIMES TO THE DEALERSHIP, AND THEY CLAIM THAT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. THEY STATE THAT THERE ARE NO ERROR CODES. *TR

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE AIR BAGS WARNING LIGHT ILLUMINATED AND THE HORN FAILED SIMULTANEOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.