2010 DODGE GRAND CARAVAN Complaints

VEHICLE INTERMITTENTLY SHUTS OFF WHILE DRIVING RESULTING IN THE LOSS OF HYDRAULIC SYSTEMS (POWER STEERING, BRAKES, ETC.) ONCE RESTARTED THE VEHICLE WILL PERFORM WITHIN NORMAL SPECIFICATIONS. NO CODE IS GENERATED BY THE ON-BOARD COMPUTER REGARDING THE MALFUNCTION. *JS

AS I WAS BUCKLING MY DAUGHTER INTO HER BOOSTER SEAT THE PASSENGER SIDE SLIDING DOOR STARTED TO CLOSE. I HAD TO TRY AND KEEP THE DOOR FROM CLOSING ON ME. MY LEFT SHOULDER AND ARM ARE SORE. IT SCARED MY DAUGHTER TO DEATH. I WAS ABLE TO STOP THE DOOR FROM CLOSING. IT GOT STUCK IN THAT POSITION AND WAS MAKING A SOUND AS IF WAS TRYING TO MOVE AND THEN IT WENT BACK INTO THE OPEN POSITION. I CONTACTED DODGE BECAUSE I THOUGHT THE DOORS ARE SUPPOSED TO HAVE SENSORS. IF THAT WAS MY CHILD THEY WOULD NOT HAVE BEEN ABLE TO KEEP THE DOOR FROM CLOSING. THEY RESPONDED BY TELLING ME TO BRING IT INTO A DEALERSHIP FOR SERVICE BECAUSE THERE IS NO RECALL. *TR

I WAS DRIVING DOWN THE ROAD AND I NOTICED THAT MY STEERING WAS TIGHT. WHEN I LOOKED DOWN, MY RPM'S WERE ON 0, MY CAR HAD SHUT OFF AND THE TRACTION CONTROL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. THIS HAPPENED AGAIN A FEW WEEKS AFTER THAT, GOING THE SAME SPEED. BRAKES & STEERING GAVE OUT, WAS ABLE TO COAST TO SIDE OF ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. ON MARCH 28TH I WAS DRIVING INTO WORK, GOING APPROX. 45-50 MPH, NOTICED THAT MY STEERING GOT TIGHT, CAR HAD SHUT OFF AGAIN. THANKFULLY I WAS IN THE OUTSIDE LANE SO I COULD PULL OVER. CAR STARTED RIGHT UP. IT HAPPENED A 4TH TIME ON APRIL 2, 2014. THIS TIME I FELT THE STEERING WHEEL GETTING TIGHT, I PUT CAR IN NEUTRAL AND IT STARTED RIGHT UP. EVERY TIME THIS HAPPENS MY CAR SHUTS OFF FIRST AND THEN THERE IS A 1-2 SECOND DELAY BEFORE THE TRACTION CONTROL STEERING LIGHT COMES ON. MY CAR IS AT THE DEALERSHIP RIGHT NOW, WAITING TO HEAR. I CHECKED ON THE IGNITION RECALL FOR THE 2010 GRAND CARAVANS AND I WAS TOLD THAT MY VIN# DOES NOT FALL INTO THE RECALL DATES. THIS IS VERY DANGEROUS FOR MYSELF, MY FAMILY AND OTHERS ON THE ROAD. I AM AFRAID TO DRIVE MY CAR!! *TR

THE IGNITION MOVED ITSELF FROM START TO ACCESSORY, SHUTTING OF THE ENGINE, DISABLING THE POWER STEERING AND BRAKES. LUCKILY I WAS ALREADY COMING TO A STOP OTHERWISE MY LACK OF POWER STEERING AND POWER BRAKES WOULD HAVE CAUSED ME TO CRASH BY THE TIME I REALIZED WHAT HAD HAPPENED. *TR

THE VAN WILL TURN OFF RIDING DOWN THE ROAD. I HAS REPORTED THIS SEVERAL TIMES TO THE DEALERSHIP AND TO NHTSA. DOES MY WIFE HAVE TO CRASH TO GET SOME ONES HELP? THE DEALERSHIP SAID TO JUST WIGGLE THE KEY WHEN THE CAR SHUTS OFF. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VAN. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM) AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE IGNITION WAS TOUCHED WHILE DRIVING AND THE VEHICLE STALLED WITHOUT WARNING TWICE. THE INSTRUMENT PANEL WARNING LIGHTS AND GAUGES RANDOMLY SHORT CIRCUIT WITHOUT WARNING. THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE ON MULTIPLE OCCASIONS AFTER THE SECOND ATTEMPT IN PARK. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON MULTIPLE OCCASIONS AND DID NOT PROVIDE A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 84000. UPDATED 05/12/14 MA UPDATED 7/29/17 *CN

BOUGHT VEHICLE USED FROM A DODGE DEALERSHIP IN 2012, AFTER SEVERAL MONTHS ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY AND THEN SPONTANEOUSLY RESTARTED. THIS HAPPENED MAYBE ONCE A MONTH BUT THEN BECAME MORE FREQUENT UNTIL IT IS NOW ALMOST A DAILY OCCURRENCE. WHEN THIS OCCURS SOMETIMES CAR WILL RESTART IF YOU SLIGHTLY TURN THE KEY TOWARDS START QUICK ENOUGH, OTHERWISE YOU HAVE TO SHIFT INTO NEUTRAL TO HAVE SOME CONTROL AND THEN TURN THE KEY TO RESTART (NOT FUN OR SAFE IN TRAFFIC AT HIGHWAY SPEEDS). THIS CAN HAPPEN WHILE SITTING IN THE DRIVEWAY BEFORE MOVING OR AT ANY SPEED, BUMPY ROADS ESPECIALLY BAD. ONCE WE REALIZED WHAT THE PROBLEM WAS WITH THE IGNITION SWITCH/KEY I DID SOME RESEARCH AND FOUND THE RECALL 11V-139 AND DETERMINED THAT OUR VAN WAS BUILT DURING THE RECALL MANUFACTURE DATES. CALLED DODGE 3 TIMES, FIRST TWO CALLS WAS TOLD RECALL DID NOT EXIST. ON THE 3RD CALL WAS TOLD IT DID EXIST BUT MY VIN WAS NOT INCLUDED IN RECALL. I ASKED TO AT LEAST HAVE THE IGNITION SCANNED WITH THE WITECH SCAN TOOL (AS DESCRIBED IN THE INSTRUCTIONS IN THE L25 RECALL NOTICE SENT TO DEALERS) DEALER TO DETERMINE IF IT WAS A MARQUARDT, SIEMENS OR CONTINENTAL WIN MODULE. I WAS TOLD I COULD DO THIS AT MY EXPENSE BUT EVEN IF THE RESULTS SHOWED IT WAS A RECALLED IGNITION IT WOULD NOT BE COVERED SINCE MY VIN WAS NOT IN THE RECALL. THIS SITUATION IS EXTREMELY DANGEROUS AND IF IT HAS NOT CAUSED ANY DEATHS YET AS WITH THE CURRENT GM IGNITION PROBLEM IT WILL. SOMETHING NEEDS TO BE DONE. P.S. VEHICLE ALSO HAS THE TRANSMISSION BEARING NOISE PROBLEM AND THE LEAKY/NOISY POWER STEERING PROBLEMS THAT DODGE HAS DESCRIBED IN SERVICE BULLETINS BUT HAS ALSO NOT RECALLED. *TR

CAR WOULD NOT START AT GROCERY STORE, HAD TOWED AND WAS TOLD IGNITION MODULE BAD. PARTS ORDERED SATURDAY AFTERNOON AND CALLED BACK ON MONDAY AND TOLD PRICE WOULD BE DOUBLE ESTIMATE. AUTO BODY SHOP CONTACTED DEALER AND WAS TOLD KNOW PROBLEM WITH THE WIND MODULE/IGNITION AND NO LONGER MADE THAT LOWER PRICE PART. NOW HAVE TO BUY ANOTHER MODULE AND 2 NEW REMOTES SINCE OLD ONES WILL NO LONGER WORK WITH THIS MODULE. CONTACTED CHRYSLER/DODGE AND THEY SAID YES THERE WERE RECALLS ON THIS ITEM BUT NOT LISTED ON MY CAR/VIN #. ASKED WHY NOT AND SAID HAD NOT REACHED MY CAR, SAID NEED TO FILE SO IT WOULD HELP TO INCLUDE MORE CARS. NOW I HAVE TO PUT OUT OVER 700 TO REPAIR THIS KNOW PROBLEM. PLEASE HELP TO GET THIS FIXED. *TR

PLEASE LOOK INTO THE 2010 DODGE GRAND CARAVANS SHUTTING OFF JUST LIKE THE GM MODELS. MY VAN SHUTS OFF WITH LOSS OF POWER STEERING AND BRAKES AT LEAST ONCE A WEEK. THE DEALER ALWAYS TELLS ME THERE IS NO ERROR CODE. SEVERAL COMPLAINTS OUT THERE, WHY IS NOTHING BEING DONE? I DO NOT WANT TO DIE IN MY VAN! I HAVE 3 CHILDREN. *TR

DRIVING THROUGH A SCHOOL ZONE TO TAKE MY DAUGHTER TO SCHOOL. THE ENGINE JUST STOPPED WITH NO WARNING. THIS CAUSED ME TO LOOSE POWER STEERING AND BRAKES. THIS HAPPENED ON 6 SUBSEQUENT OCCASIONS IN DIFFERENT AREAS AND AT DIFFERENT SPEEDS BETWEEN NOVEMBER 2013 AND MARCH 2014 THE MOST RECENT WAS MARCH 11, 2014. *TR