2010 DODGE GRAND CARAVAN Complaints

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED AFTER A REPAIR WAS MADE ON THE VEHICLE, THE KEYS WERE EXTREME;Y SNUG AND IT WAS DIFFICULT TO TURN THE IGNITION TO THE ON POSITION. IN LATE DECEMBER, THE FIRST KEY WOULD NOT START THE VEHICLE, BUT WOULD UN-LOCK IT. ON JANUARY 7, 2014, THE SECOND KEY FAILED IN THE SAME WAY. AGAIN, THE CONSUMER HAD TO PAY HUNDREDS OF DOLLARS TO GET A NEW KEY, AS WELL AS THE FIRST KEY, SINCE IT WAS DEFECTIVE AND KEPT OPENING THE REAR DOOR ON ITS OWN. *JB

PURCHASED DODGE GRAND CARAVAN (MODIFIED FOR HANDICAPPED ACCESSIBILITY) IN SEPTEMBER OF 2011 WITH APPROX. 10,000 MILES. SEVERAL MONTHS AFTER PURCHASE THE VEHICLE DEVELOPED A POTENTIALLY CATASTROPHIC FAULT. WHILE ACCELERATING ONTO AN EXPRESSWAY THE VEHICLE SPONTANEOUSLY ACCELERATES TO OVER 8000 RPMS. THE BRAKES ARE NOT SUFFICIENT TO CONTROL THE VEHICLE'S SPEED. IN ORDER TO CORRECT THE FAULT THE DRIVER MUST TURN OFF THE IGNITION KEY THEN SHIFT THE VEHICLE INTO NEUTRAL AND DRIFT TO THE SIDE OF THE ROAD. IN ORDER TO RESET THE VEHICLE POWER TRAIN TO SAFE OPERATING CONDITIONS, THE DRIVER MUST START THE VEHICLE WITH THE IGNITION KEY. IF THE FAULT IS SUSTAINED THE DRIVER MUST TURN OFF THE KEY BEFORE THE ENGINE OVER ACCELERATES. THIS PROCESS MUST BE REPEATED AS OFTEN AS NECESSARY (SEVERAL TIMES) IN ORDER TO CAUSE THE SYSTEM TO RESET AND ALLOW FOR NORMAL OPERATION. THIS IS NOT AN EASILY REPEATABLE FAULT. WE HAVE LEFT THE VEHICLE WITH THE LOCAL DODGE DEALER FOR ALMOST TWO WEEKS AND THE MECHANICS DRIVE THE VEHICLE TO / FROM WORK (200+ MILES) TO TRY TO REPEAT THIS FAULT. THEY ARE HAVING LITTLE SUCCESS OBSERVING THIS POWERTRAIN FAULT. CHRYSLER CASE ID [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON SEVERAL OCCASIONS (5 TO DATE) THE ENGINE HAS STALLED WHILE THE VEHICLE IS MOVING AT A STEADY SPEED. EACH TIME THE VEHICLE HAS BEEN MOVING AT LESS THAN 20MPH AND HAS BEEN RUNNING FOR A RELATIVELY SHORT PERIOD OF TIME 5-10 MIN FROM COLD START. WE TOOK THE CAR TO THE DEALER, BUT NO CODES WERE SET AND THEY COULDN'T FIND ANYTHING WRONG. THEY SAY THE ENGINE IS NOT DUE FOR MAINTENANCE FOR ANOTHER 15,000 MILES. WE ARE EXTREMELY DISAPPOINTED IN THIS RESPONSE GIVEN THE SERIOUSNESS OF HAVING THE ENGINE STALL WHILE THE CAR IS MOVING. HEAVEN FORBID IT OCCUR WHILE ON THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER STARTING THE IGNITION, THE KEY WOULD NOT RETURN TO THE ACCESSORY POSITION. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID 11V139000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2011. THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.

VAN SHAKES AND MAKES SQUEALING NOISES WHILE BRAKING.PREMATURE WEARING OF BRAKES BOTH FRONT AND REAR. MANUFACTURER ISSUED A RECALL ONLY FOR FRONT BRAKES, DEALERSHIP CHANGED FRONT BRAKES AND ROTORS WHEN VEHICLE HAD 10,000 MILES APPX ALMOST ONE YEAR BACK( AROUND FIRST QUARTER 2012). SHAKING OF VEHICLE WHEN BRAKES DID NOT RESOLVE. DEALERSHIP CHARGED AND CHANGED REAR BRAKES AND ROTORS. NOW ONE YEAR LATER DEALERSHIP IS RECOMMENDING CHANGING REAR BRAKES AND ROTORS TO ELIMINATE THE ISSUE OF VAN SHAKING WHILE BRAKING. ITS ONLY AFTER 7000 MILES OF CHANGING BOTH FRONT AND REAR BRAKES AND ROTORS. *TR

IN AUGUST THE CHECK ENGINE LIGHT CAME ON WE TOOK THE VAN TO LOCAL AUTO PART STORES TO GET A DIAGNOSIS BUT THEY WERE UNABLE TO GET A READING. WE THEN WENT TO THE LOCAL DODGE DEALER TO HAVE IT CHECKED ONLY TO FIND OUT THEIR DIAGNOSTIC EQUIPMENT WAS INOPERABLE. THAT WEEKEND THE VAN WOULD NOT START SO WE REPLACED THE BATTERY THINKING THIS WAS THE SOURCE OF THE CHECK ENGINE LIGHT. A COUPLE OF DAYS LATER THE LIGHT WAS BACK ON. WE WENT BACK TO THE DEALER AND WERE TOLD THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED AND THAT IT WILL COST $790 TO REPAIR. WE WENT ONLINE TO POSSIBLY FIND ONE CHEAPER AND WE DID BUT APPARENTLY BECAUSE OF THE HIGH DEMAND FOR THIS PART IT IS ON BACK ORDER. ALSO THE TURN SIGNALS HAVE HAD A SLIGHT MALFUNCTION FOR OVER 3 1/2 YEARS. WHEN YOU MANUALLY TURN THE SIGNAL OFF IT CONTINUES TO OPERATE FOR ANOTHER 5 SECONDS. I USUALLY JUST. IGNORE THIS BUT NOW WONDER IF IT HAS SOME CONNECTION TO THE FAULTY TIPM. *TR

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT HEARD A LOUD HUMMING NOISE IN THE FRONT END WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHO STATED THE FRONT WHEEL BEARINGS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE WHEEL BEARING EXTENDED WARRANTY REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 52,976.

THE STEM FOR THE TPMS HAD CORRODED THROUGH CAUSING FLAT TIRE. WARNING SIGNALED LOW TIRE PRESSURE WENT TO REMOVE THE PLASTIC CAP AND THE STEM HAD BROKEN IN HALF AND WAS ONLY HELD TOGETHER WITH 1 THREAD OF PLASTIC CAP. *TR

TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE CRUISE CONTROL WAS SET AT 60 MPH, THE RPMS INCREASED AS THE VEHICLE INDEPENDENTLY DOWNSHIFTED AND DEACTIVATED THE CRUISE CONTROL ASSIST. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 12/4/13*CN

VAN TRAVELING AT 70 MPH AND THE HORN GOES OFF. PULLED OVER TO THE SIDE OF THE ROAD, TURNED IGNITION OFF AND ON, HORN STILL ACTIVATED. HAD TO PULL TWO FUSES FOR HORN. 8 HOURS LATER, TRIED TO RE-INSTALL FUSES, HORN STILL ACTIVATED. THREE DAYS LATER; HORN IS STILL NOT IN OPERATION. NUMEROUS COMPLAINTS HAVE BEEN MADE WITHOUT RESOLVE. THE TIPM IS ON BACK ORDER AND THAT IS THE PART THAT NEEDS TO BE REPLACED. *TR