2010 DODGE GRAND CARAVAN Complaints

I PURCHASED THE VEHICLE IN AUG 2010. TODAY'S DATE IS NOV 15, 2011. CURRENT MILEAGE IS 40,000 MILES. I USE THE CAR FOR COMMUTING TO WORK ON THE HIGHWAY. THE FRONT BRAKES AND FRONT ROTORS NEED TO BE REPLACED. THE STEERING WHEEL HAS BEEN SHAKING VIOLENTLY. I RECEIVED A LETTER FROM CHRYSLER GROUP LLC DATED OCT 24, 2011 STATING "THE WARRANTY PERIOD FOR MY FRONT BRAKE PADS AND FRONT ROTORS HAS BEEN EXTENDED BECAUSE SOME OF THE MINIVANS MAY NEED THE PADS AND ROTORS REPLACED EARLIER THAN EXPECTED." IT HAS BEEN EXTENDED TO 3 YEARS/36,000 MILES. UNFORTUNATELY, MY DEALERSHIP WILL NOT HONOR THE WARRANTY WITH ME BECAUSE OF THE CURRENT MILEAGE AT 40,000. MY ISSUE IS THE FACT THAT THE CAR IS ONLY 1YR 4 MONTHS OLD AND ALREADY NEEDS NEW PADS AND FRONT ROTORS. I UNDERSTAND FROM VARIOUS DEALERSHIPS THAT THE FRONT ROTORS ARE NOT BUILT TO HANDLE THE WEIGHT OF THE VEHICLE. I CAN SUPPLY THE TWO DEALERSHIPS THAT GAVE ME THIS INFORMATION. I BELIEVE THAT BY WRITING THE LETTER THEY ARE ADMITTING A DEFECT IN THE MANUFACTURING OF THE 2009-2011 DODGE GRAND CARAVAN AND IT SHOULD BE RECALLED. BREAKS ARE NOT A PART OF THE VAN THAT CAN WAIT TO BE REPAIRED. EVENTUALLY, SOMEONE WILL GET HURT. I HAVE CONTACTED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AND THEY STOOD BY THE LETTER. I AM HAVING THE VAN REPAIRED BY AN AUTO MECHANIC AND WILL SAVE THE DAMAGE PARTS FOR PROOF AND RESOURCES TO MY CLAIM. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BLINK ABNORMALLY BEFORE SHUTTING OFF. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE MANUFACTURER THEN ADVISED THE CONTACT THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 45,693.

TOOK MY VAN INTO COLORADO CHRYSLER JEEP ON JULY 19, 2011 FOR RECALL #L25, THEY HAVE NOT DONE THE WORK AS OF 10-31-2011. THEY ARE TELLING ME THAT THE PART IS ON BACK ORDER, IT HAS BEEN OVER 3 MONTHS?????? WHAT'S WRONG WITH THIS? *TR

WAS DRIVEING ABOUT 40MPH WHEN ALL ELECTRICAL POWER FAILED NO TURN SIGNALS WIPERS RADIO BRAKE LIGHTS POWER WINDOWS ETC. PULLED OVER TO SIDE OF ROAD AND WHEN ITURNED OFF IGNITION ALL POWER CAME BACK ON. THIS IS THE SECOND TIME THIS HAS OCCURED. ALSO, HAVE TROUBLE WITH THE IGNITION OF THIS VEHICLE SOMETIMES TAKES 2 OR 3 TRIES TO START. VEHICLE WAS TAKEN TO DEALER FOR A RECALL OF THE IGNITION BUT SEEMS TO HAVE CREATED OTHER PROBLEMS. *TR

TL* THE CONTACT OWN A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PARKING BRAKE ENGAGED AND THE BRAKES BEGAN TO SMOKE. THE BRAKES ALSO EMITTED A BURNING ODOR. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. AFTER ALLOWING THE BRAKES TO COOL DOWN, THE CONTACT WAS ABLE TO CONTINUE DRIVING AND THE PARKING BRAKE DISENGAGED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/27/11*BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT, BUT IT HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED. THE PROBLEM WOULD OCCUR WHILE DRIVING AT CITY SPEEDS AND STOPPING THE VEHICLE AND ENGAGING THE PARKING BRAKE DID NOT ALWAYS WORK. THE FIRST TIME THE VEHICLE WA TAKEN TO THE DEALER, THE REAR BRAKES WERE REPLACED AS THEY HAD BURNED UP WHEN THE BRAKES ENGAGED WHILE DRIVING. UPDATED 11/02/11

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING FREQUENCY OPERATED BUTTON IGNITION KEY *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL, EVEN THOUGH HE RECEIVED A RECALL LETTER IN THE MAIL. *JB

WHEN SPEED CONTROL IS ON AT SPEEDS BETWEEN 45-65 MPH, WHEN GOING DOWNHILL, THE TRANSMISSION WILL DOWNSHIFT EXTREMELY HARD CAUSING HIGH RPMS 5500+. ATTEMPTED TO DISENGAGE MANUALLY AND BY STEPPING ON THE BRAKE BUT CONDITION CONTINUED FOR 45 SECS. PUT VEHICLE IN NEUTRAL AND COASTED REENGAGING D AT APPROX 10 MPH. OCCURRED A 2ND TIME AT 65 MPH GOING DOWNHILL 300 MILES LATER THAT SAME DAY. NO WARNING LIGHTS WERE ACTIVATED DURING BOTH EVENTS. THIS SUDDEN DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL AND LOSS OF SPEED. IN MY OPINION IS A SAFETY CONCERN. ESPECIALLY WOULD BE A CONCERN WHEN OPERATING ON ADVERSE ROAD CONDITIONS. ME CHRYSLER DEALER ADVISED NOT USE USE SPEED CONTROL. ENGINE LIGHT CAME ON NEXT DAY. ENGINE LIGHT CAME ON NEXT DAY. WILL BE GOING TO A CT DEALERSHIP ON FRIDAY FOR TROUBLESHOOTING. *TT

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH FURTHER REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26,000. THE CONSUMER STATED THE VEHICLE CONTINUED TO STALL AFTER THE RECALL WAS PERFORMED. THE CONSUMER STATED SHE NO LONGER OWNS THE VEHICLE. UPDATED 11/16/11. *JB

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DEALER PERFORMED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION) BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS UNABLE TO TURN THE ENGINE OFF AND RELEASE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,645 AND THE CURRENT MILEAGE WAS 20,740.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE BRAKING AT VARIOUS SPEEDS, THE STEERING WHEEL AND THE ENTIRE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.