2010 DODGE GRAND CARAVAN Complaints

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO FOUND THAT THE VEHICLE WAS NOT INCLUDED IN (NHTSA CAMPAIGN ID NUMBER: 11V139000; ELECTRICAL SYSTEM: IGNITION). THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 15,000. UPDATED 06/01/11*LJ

WHILE TURNING A CORNER ON MY WAY TO WORK AT 5:30 AM, MY 2010 GRAND CARAVAN WITH 13,835 MILES TOTALLY WENT DEAD, I HAD THE LIGHTS, BLOWER ON, THE RADIO ON AND THE REAR DEFROSTER ON, AND EVERYTHING WENT DEAD. NO STEERING AND THE BRAKES WERE OUT. SINCE I WAS TURNING LEFT, I HAD TO CROSS 4 LANES OF TRAFFIC WITH NO POWER. I WAS ABLE TO PULL INTO A PARKING LOT, PUT THE CAR IN PARK AND IT RESTARTED. I DID HAVE TO TURN THE KEY TO THE OFF POSITION AND PUT IT IN PARK, AS PUTTING IT IN NEUTRAL AND TURNING THE KEY DID NOTHING. I CHECKED THE DODGE WEBSITE FOR THE RECALL INFORMATION AND IT SAYS THAT MY VEHICLE IS NOT IN THE LISTING OF RECALLED VEHICLES. I HAVE SENT AN EMAIL TO DODGE. THIS DID HAPPEN 2 TO 3 PREVIOUS TIMES WHILE DRIVING ON THE FREEWAY, BUT THE CAR JUST SEEMED LIKE IT WAS LOSING POWER, BUT THEN IT CAME BACK TO LIFE-IT DID NOT HAVE A TOTAL LOSS OF POWER AND IT DID NOT REQUIRE ME TO RESTART THE ENGINE. *TR

FUEL SENSOR IS NOT WORKING. WE DO NOT KNOW WHEN THE GAS TANK IS EMPTY OR IF IT IS FULL. ONE WEEK IT TAKES 11 GALLONS TO FILL THE TANK AND THE NEXT WEEK 14. SO THE DEALERSHIP REPLACED THE FUEL SENSOR LAST WEEK. WE HAVE HAD GAS FUMES IN THE VAN SINCE THEN. ALSO WHEN WE TRIED TO FILL THE TANK IT HAD A VAPOR LOCK AND NO GAS WOULD GO IN THE TANK. WENT BACK TO DEALERSHIP AND WAS TOLD THERE MAY BE A WIRE LOOSE ON SENSOR AND NO WAY TO TELL. I WAS GIVEN THE VAN BACK AND NOTHING WAS DONE TO REPAIR THE PROBLEM. WE DO NOT FEEL SAFE DRIVING A VAN WITH GAS FUMES AND A POSSIBLE LOOSE WIRE. I TRIED TO GET CHRYSLER CASE MANAGER [XXX] ON THE PHONE. AFTER 1 HOUR ON HOLD I WAS DISCONNECTED AND WHEN I CALLED BACK [XXX] WOULD NOT HELP ME EXCEPT TO SAY SOMEONE WOULD CALL ME TUESDAY. THIS IS VERY UNSAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE SHUT OFF WHILE IN DRIVE. APPEARS TO BE CHRYSLER SAFETY RECALL L02. WE WERE PLANNING TO GO ON VACATION TOMORROW AND BROUGHT THE VEHICLE TO JOHN JOHNSON DODGE IN BOONTON, NJ. WE WERE TOLD THEY COULD FIND NOTHING WRONG AND THOUGHT IT WAS A PROBLEM WITH THE KEY. I CALLED DODGE AT 800-543-1403 UPON LEARNING OF THE RECALL TO FIND OUT WHY MY VEHICLE WAS NOT REPAIRED. I SPOKE TO A MAN NAMED [XXX] AND WAS TOLD THE RECALL WAS NOT OFFICIAL YET. HE THEN HUNG UP ON ME. THE CALL TAKE PLACE AT APPROXIMATELY 8:15PM EST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VAN MOTOR CUT OUT WHILE TURNING LEFT AT AN INTERSECTION AND ANOTHER CAR COLLIDED WITH THE VAN. THE FRONT AIR BAGS WENT OFF . THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END. ON NUMEROUS OCCASIONS I COMPLAINED TO THE DEALER THAT THE ENGINE WAS STALLING, CUTTING OUT, MISSING AND LACK OF POWER. THE DEALER COULD NOT FIND A PROBLEM AND NOTHING SHOWED UP ON THE COMPUTER. THE DEALER HAS A RECORD ON FILE OF MY COMPLAINTS. HAS ANYONE PURSUED LEGAL ACTION REGARDING SIMILAR PROBLEMS SUCH AS I HAVE EXPERIENCED?

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE TRAVELING 20 MPH THE VEHICLE STALLED. THE POWER STEERING FAILED. THE CONTACT STATED THAT AFTER ALLOWING THE VEHICLE TO COAST, HE WAS ABLE TO RESTART IT WITH NO PROBLEMS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WERE AWARE OF THE FAILURE AND THAT A RECALL WOULD BE ESTABLISHED IN APRIL. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 06/17/11 *BF UPDATED 06/30/11

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. THE FAILURE RECURRED WHILE DRIVING TO INCLUDE DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 20,000.

WHILE STOPPED AND THEN TRY TO DRIVE FORWARD OR REVERSE, THERE WOULD BE A PAUSE AND THEN SUDDENLY JERK FORWARD/REVERSE AND THEN BE OKAY. THE LAST TIME BEFORE I HAD IT SERVICED, (UNDER WARRANTY), I WAS ABLE TO DRIVE FORWARD BUT REVERSE WOULD ONLY LAST A FEW SECONDS BEFORE IT WOULDN'T WORK. YOU PRESS ON THE GAS BUT IT WOULDN'T MOVE. IF YOU PUT INTO FORWARD AND THEN REVERSE IT SOMETIMES LET YOU REVERSE FURTHER BUT ONLY A FOOT AT A TIME. NEW 2010 GRAND CARAVAN WITH 5100 [XXX] IS GETTING THE TRANSMISSION REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1ST OCCURRENCE: WHILE DRIVING, THE ENGINE SHUT OFF, 11/13/10. HAD VEHICLE TOWED TO DEALER. THEY REPLACED PCM "PROGRAM CONTROL MODULE". 2ND OCCURRENCE: 3/5/11. ENGINE SHUT OFF WHILE DRIVING. COULD NOT CONTROL CAR, HIT A SNOW BANK AND CRACKED FRONT BUMPER. HAD VEHICLE TOWED TO DEALER. THEY SAID NO CODES WERE ISSUED BY THE COMPUTER. CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER. VEHICLE STILL AT DODGE DEALER AS OF 3/14/11. NO SOLUTION. WE ARE AFRAID TO USE THE CAR LET ALONE ON THE HIGHWAY. SEVERAL U.S. REPORTS OF SAME PROBLEM ON INTERNET. POSTED PROBLEM ON AUTOBEEF.

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED OF THE RECALL FOR THE ELECTRICAL SYSTEM WHICH WILL BE RELEASED IN APRIL. THE CONTACT STATED THAT IF THE VEHICLE CONTINUED TO SHUT OFF IN TRAFFIC A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 7,800.