2014 DODGE JOURNEY Complaints

WE WERE HIT ON OUR ENTIRE PASSENGER SIDE BY AN OUT OF CONTROL DRIVER, THE SIDE OR FRONT AIRBAG DID NOT DEPLOY, MY WIFES HAND WAS BROKE AND MY SONS HEAD BOUNCED OFF THE BACK PASSENGER WINDOW.

AIR BAG LIGHT HAS BEEN TOGGLING ON AND OFF FOR LAST TWO MONTHS. DEALERSHIP HOOKED UP TO COMPUTER AND THE AIRBAG/HARNESS MUST BE REPLACED. CAR NOW OUT OF 100,000 WARRANTY. COST ESTIMATED TO REPLACE IS $1200.

WHILE DRIVING FROM FROM GRAND RAPIDS AND ARRIVING TO MICHIGAN CITY, INDIANA, I HEAR A NOISE THAT MIMICKED THAT OF A FLAT TIRE. I IMMEDIATELY MADE A RIGHT TURN INTO THE PARKING LOT TO CHECK EACH ONE OF MY TIRES, BUT NONE OF THEM WERE LOW OR COMPLETELY DEFLATED. I DROVE UP A BIT TO PARK MY VEHICLE, SO I COULD FURTHER INVESTIGATE AND IT STALLED. WHEN I GOT OUT OF THE VEHICLE, I SMELLED A LIGHT BURNING SMELL COMING FROM UNDERNEATH TBE VEHICLE AND I JUST LET IT SIT, WHILE CALLING MY INSURANCE COMPANY'S ROADSIDE ASSISTANCE TO OBTAIN SUPPORT. I HAD THE VEHICLE TOWED BACK TO GRAND RAPIDS COSTING ME $401 BECAUSE MY INSURANCE ONLY PAID UP TO 15 MILES FOR TOWING AND THIS DRIVE WAS APPROXIMATELY A 125 MILE DRIVE. DUE TO COVID, I HAD TO PAY OUT OF POCKET FOR A RIDE BACK TO GRAND RAPIDS AS WELL. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR BACK IN APRIL 2015 AND AFTER THE DELEARSHIP CHECKED TO DIAGNOSE THE VEHICLE, I RECEIVED A PHONE CALL SAYING IT WAS MY ALL WHEEL DRIVE POWERTRAIN UNIT/SYSTEM AND IT HAD BUSTED AND WAS LEAKING FLUID. THE QUOTE THAT THE GENTLEMAN GAVE WAS A WHOPPING $2200 AND SOME CHANGE. I REALLY THOUGHT I REMEMBERED PURCHASING A POWERTRAIN WARRANTY, BUT IS THERE A WAY TO FIND OUT FOR SURE IF I DID? I WOULD APPRECIATE MORE GUIDANCE ON THIS SITUATION BECAUSE I AM OUT OF THOUSANDS OF DOLLARS AND WOULD LOVE TO HAVE SOME FINANCIAL ASSISTANCE, IF POSSIBLE. ALSO, I WANTED TO INITIATE A RECALL FOR THIS BECAUSE IF I HAD BEEN STILL ON THE HIGHWAY DRIVING, THIS COULD HAVE TURNED OUT WAY DIFFERENT AND I WOULD HATE TO HEAR THAT OTHERS MAY NOT BE AS BLESSED AS I WAS. I DO NOT HAVE MY INVOICE YET BECAUSE THEY ARE WORKING ON FIXING MY CAR STILL. I WILL SAVE IT ONCE I DO, IF NEEDED. THANK YOU IN ADVANCE FOR INVESTIGATING THIS SAFETY CONCERN AND HAVE A GREAT DAY!

WHEN AIRBAGS DEPLOYED, AIRBAG AT FOOT CONTROL PANEL (GAS/BRAKE) DEPLOYS MOVING FEET OFF OF BRAKE PEDAL. THIS REMOVES EMERGENCY CONTROL BY OPERATOR TO STOP VEHICLE. OPERATOR TRIED TO STOP AT INTERSECTION AFTER ANOTHER CAR FAILED TO YIELD/ SLOW DOWN AT INTERSECTION. AFTER INITIAL CONTACT AIRBAGS DEPLOYED AND VEHICLE TRAVELED ANOTHER 50YARDS UNTIL COMING TO STOP IN DITCH. THE LOWER OPERATOR AIRBAG IMPEDED THE USE OF BRAKES BY THE OPERATOR. HAD THERE BEEN MORE TRAFFIC IT WOULD HAVE CAUSED MORE ACCIDENTS.

DRIVER'S SIDE ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN THE DRIVEWAY, UNOCCUPIED. REPORTED INCIDENT TO DEALER ONLINE BUT THEY NEVER RESPONDED. I ASKED ABOUT IT IN PERSON, THEY SAID THEY COULD REPLACE THE HEADREST FOR $480... NO, THANK YOU!

THE ABS LIGHT CAME ON AND THE SKIDDING LIGHT CAME ON AND IT SAID TO CHECK THE AWD IVEHICLE WAS IN MOTION ON A CITY STREET AND WOULDN'T GO OVER 10 MILES PER HOUR.GARAGE PUT TESTERS ON IT SAID SENSOR WAS BAD- WE REPLACED IT AND THEN IT HAPPENED AGAIN AND THE TESTER SAID IT WAS THE AXLE (LEFT FRONT). REPLACED IT- STOPPED AGAIN . CHECKED THE WIRING AND THE TESTER SAID IT WAS OKAY BUT IT IS STILL STOPPING WHEN I AM DRIVING IT.

EARLIER THIS YEAR, MY ABS LIGHT CAME ON IN MY CAR. I SCANNED IT AND PULLED A CODE INDICATING THAT THAT RIGHT FRONT WHEEL SPEED SENSOR HAD GONE BAD. I REPLACED THE SENSOR, AND CLEARED THE CODE. A FEW MONTHS LATER, WHILE DRIVING DURING A THUNDERSTORM, THE LIGHT CAME BACK ON. I SCANNED MY CAR AGAIN, AND THE SAME CODE CAME UP. THE NEXT DAY, AFTER THE WEATHER WAS CLEAR, THE LIGHT HAD GONE BACK OFF. NOW, ANY TIME IT RAINS OR GETS VERY COLD, THE LIGHT COMES BACK ON.

WHEN I PLACED CAR IN PARK FEW MINUTES LATER A WARNING LIGHT CAME ON AND THEN WENT OFF BUT KEEPS POPPING BACK LOOKS LIKE A PERSON WEARING SEAT BELT AND BALL IN FRONT THEM

WHILE DRIVING ON A HIGHWAY GOING STRAIGHT AT 60 MPH MY VEHICLE SHUTS OFF. WE THEN HAVE TO STOP THE VEHICLE TO RESTART IT. THIS HAS BEEN HAPPENING ABOUT 1X A WEEK FOR ABOUT A MONTH. THERE ARE NO CODES AND ALL ENGINE INFORMATION READS FINE.

I WAS DRIVING HOME FROM SHOPPING, AND THE TRAC CONTROL, AND A LIGHTING BOLT LIGHT CAME ON, AND I HAD NO ACCELERATION POWER, I WAS NEARLY HOME, SO I DROVE ON TO MY HOUSE AND PARKED IT.