2014 DODGE JOURNEY Complaints

On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway. Thankfully neither of use were driving the vehicle when this occurred, as this could have caused an accident. There was no warning from the vehicle that this would occur. We found online that there was a warranty extension (which has expired), but that seems inadequate for such a safety hazard. The headrests should have been recalled and replaced. I contacted Dodge customer support and they said that I need to pay for the repair since the extended warranty expired. Their problem, my expense, inadequate solution on their end. Not cool.

Rearview camera not working. I received a recall notice and 2 days later my rear view camera stopped working, but for some reason my vehicle is not on the list to be repaired?

The contact owns a 2014 Dodge Journey. The contact stated that while the vehicle was parked and occupied, the contact became aware that the front passenger head restraint was damaged and unhinged. Neither an independent mechanic nor a dealer was contracted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The approximate failure mileage was 73,000.

The Electronic Brake Control Module: Anti-Lock Brakes. This has caused the cruise control to stop working, the wheel sensors on the front to stop working. The speedometer (digital and gauge) to stop working and the Engine light to stay on. This has been witness by an Independent service center. The dash sensors would go on and off randomly. Many other repairs have been performed throughout the pass 3 years.Unsure when the first sensor started. Today 6/12/2026 replaced the wheel senors but they do not register on the dash, senors lights remain on.

Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this occurs when I get to a red light and it goes green and I press that gas I acts as if something isn’t registering fast enough. I’ve took my car to be serviced for these problems nobody seems to find an issue with the problems occurring the problem puts others at risk because we could possibly collide if I where to brake and the car continues to keep going instead of coming to a complete stop. No it hasn’t been inspected by any manufacturer or police or insurance companies no there weren’t any warning lamps or messages going on at this time yes my car is available for inspection because that is what I need a proper inspection to determine the problem

I was informed that it was the transmission. The vehicle does not advance going 5 mph. The vehicle stopped working in a busy intersection and I had to pull over into a parking lot. The vehicle has not been inspected by anyone.

It’s July 7, 2025 driving the car to get to a work related visit. It’s a 14/15 mile drive from my home. I get to my destination. Coming back home about a minute on the road my vehicle begins to struggle as I accelerate to continue the speed limit of 35 mph. vehicle is struggling to maintain speed. Then the traction control light comes on the dashboard and subsequently the ABS light comes on. It’s an 80 degree day no rain. After 3 minutes the lights go away, I am driving very cautious, I’m not sure why the both lights came on. The lights come on a second time. When those lights come on the car did not want to drive. It felt as if the breaking system either kicked in or thinks it should. I started looking into what it could be with the help of father. We changed speed sensor and wheel bearing of the front right wheel tire. I had a friend run his own OBE reader and it had signaled the issues was coming from that. Took it for a test drive and at a green light both traction and ABS lights come on and I stuck there unable to accelerate. At this point traction control and ABS light come on and stay on for half the day. I’m no longer driving the car. I finally come to terms that I have to take it to a mechanic. I take it to Dealership in November 2025 they run the diagnostics on it and turns out the ABS module and Rear right tire sensor are the issue. At that point they informed me the ABS module is back ordered it may take a week to 2 weeks for the part to arrive. My car stays at the shop the part still has no ETA. On March 13 the dealer informs the part arrived and they fixed the vehicle. ABS module was very corroded per the service report. 3/29 the traction light comes on the dashboard stays on for a minute then leaves it continues throughout that week. A week later, ABS and traction light on. I go back to the dealership with my concerns. I’m informed the ABS module has water leaking inside, it was cleaned out. My thought are the ABS module can have manufacturing issue

The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, black smoke was seen coming from under the hood, and the engine caught on fire. The driver was able to successfully exit the vehicle. No warning lights illuminated. The local fire department arrived on the scene to extinguish the fire. A police report was not filed. The source of the fire was deemed recall-related. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. No injuries or medical attention were sought. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

My reverse lights, rear wiper and plate light have all Stopped working due to severed wires in the liftgate wiring harness at the hinge area. This is a faulty design by Dodge, a safety concern and an issue that is widespread and reported on the internet.

The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction Control Systems malfunctioned, causing an uneven wheel spin and making the vehicle extremely difficult to steer or control. The vehicle later failed to start because of a faulty ABS module. The vehicle was towed to the local dealer, who performed a recall repair under NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The ABS and HCU modules were replaced, but the vehicle failed to start. The cause of the failure was not yet determined. The contact was informed of additional costs and asked to retrieve the vehicle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 230,000.