2014 DODGE JOURNEY Complaints

View complaints related to 2014 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2014 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 DODGE JOURNEY
    - OFFUTT AFB, NE

    THE VEHICLE WAS STATIONARY AND TURNED OFF, THE HEADREST TO THE SEAT WAS FOUND DEPLOYED AND THE PLASTIC CLIPS BROKEN OFF. HEADREST IS NOT ABLE TO BE REPAIRED WITHOUT REPLACEMENT. THE HEADREST IS QUITE POWERFUL, AND IF WAS IN THE CAR WAS IN MOTION WHEN THIS HAPPENED COULD HAVE CAUSED SERIOUS INJURY OR AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - LAVEENE, AZ

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S HEADREST EXPLODED AND SEPARATED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.*DT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - GARY, IN

    THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON. THE CAR WAS NOT ON AND IT "POPPED" WITHOUT ANYONE TOUCHING IT AND THANK GOD NOONE WAS IN THE SEAT AT THE TIME. BUT YET I HAVE A DODGE DEALERSHIP TRYING TO CHARGE ME OVER 400.00 TO REST A HEADREST. REALLY DODGE???

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - CONWAY, SC

    THE FRONT PASSENGER HEADREST DEPLOYED FOR NO REASON. THE CAR WASN'T EVEN RUNNING WHEN IT HAPPENED.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - HILLSBORO BEACH, FL

    THE ELECTRICAL SYSTEM FAILS OFF AND ON CONNECT TO REAR HATCH DOOR AND REAR HATCH DOOR LOCK RELEASES AND THE HATCH DOOR OPENS WHILE DRIVING. I LOSE THE ABILITY TO GET THE ELECTRIC LOCK TO RELOCK THE HATCH DOOR. A FEW DAYS LATER THE ELECTRICAL ISSUE CHANGES THEN THE HATCH DOOR WILL LOCK AGAIN. VERY DANGEROUS SITUATION....WHEN HATCH FLYS OPEN.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - LENEXA, KS

    DRIVER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WHILE STOPPED AT STOPLIGHT. FORTUNATELY WAS SITTING FORWARD ENOUGH IT DID NOT HURT MY WIFE. FROM CLOSER INSPECTION IT APPEARS PLASTIC GAVE OUT ALLOWING ACTIVE HEAD RESTRAINT TO DEPLOY.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - SALEM, OR

    REFUSES TO START. NO CLICK, NO TURN OVER, DEAD. STATIONARY. PARKING LOT. NEW BATTERY. MULTIPLE TIMES. KNOWN ISSUE BY CHRYSLER

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - FLORISSANT, MO

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - STANWOOD, WA

    THE TRACTION CONTROL LIGHTS STAY ON AS WELL AS THE ABS SYSTEM, AND THE CAR GOES INTO LIMP MODE AT REGULAR SPEED AND GOOD DRIVING CONDITIONS I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THE ALTERNATOR WAS CAUSING THE PROBLEM, THE ALTERNATOR WAS ONLY 3 MONTHS OLD AND A BRAND NEW BATTERY, BUT I REPLACED THE ALTERNATOR AGAIN AND STILL HAVE THE SAME PROBLEM. I PAID THE DEALER 170$ FOR THE DIAGNOSTICS AND IT DID NOT SOLVE MY PROBLEM NOW IF I GO BACK THEY WILL WANT TO SOAK ME FOR MORE MONEY

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - INDEP., MO

    DESPITE A BRAND NEW BATTERY AND GOOD ALTERNATOR, THE BATTERY KEEPS DRAINING OVER NIGHT OR DURING THE DAY, LEAVING ME STRANDED AT LEAST 10 TIMES SINCE FEBRUARY 2020. ISSUE HAS OCCURRED IN MULTIPLE SETTINGS, INCLUDING AT WORK IN A PARKING GARAGE, IN RETAIL PARKING LOTS, AND AT HOME IN MY DRIVEWAY. I REPLACED THE BATTERY AS WELL AS A FAULTY CONNECTOR, AS WELL AS HAD THE ALTERNATOR ASSESSED BY MY MECHANIC. YET SOMETHING IS DRAINING MY BRAND NEW BATTERY NO MATTER HOW FREQUENTLY THE CAR IS DRIVEN. IT HAS ONLY 70,000ISH MILES ON IT AND HAS BEEN MAINTAINED REGULARLY. SINCE THIS IS A PUSH BUTTON IGNITION WHICH CONTROLS OTHER VEHICLE SYSTEMS AS WELL, IF THE ELECTRICAL SYSTEM DOESN'T RECOGNIZE THE FOB OR IT'S PROXIMITY, THEN DOOR LOCKS ALSO AREN'T RECOGNIZED OR FUNCTIONAL. DURING ONE CALL TO/VISIT FROM AAA, THE CAR STARTED WHEN JUMP STARTED. THE AAA REP OPTED TO LET IT RUN ON THE CHARGER FOR A FEW MINUTES. THE CAR DIED WHILE CONNECTED TO THE CHARGER. THIS WAS AFTER A BRAND NEW BATTERY WAS INSTALLED.

    Source: NHTSA WEB SITE