2014 DODGE JOURNEY Complaints
View complaints related to 2014 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2014 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 DODGE JOURNEY- ALTUS, OK
THIS ISSUE WITH THE THROTTLE POSITION SENSOR HAS BEEN GOING ON FOR ME, SINCE I BOUGHT THE CAR FROM DEALERSHIP LAST YEAR 2019. HAS HAPPENED 3 TIMES. I CAN DRIVE AND THE CAR STALLS, LOSES IT POWER TO DRIVE, CAR SHAKES WITH ACCELERATION. HAD TO HAVE THE DEALER CLEAR CODE ONCE IN JULY 2019, SO DIDNT HAVE THE CAR FOR 6 MONTHS YET. THEN IT HAPPENED EARLIER THIS YEAR AND THEN IT HAPPENED JULY 2020. EVERYTIME THIS GOES BAD I TAKE IT IN AND THEY RESET THE SENSOR..I FEEL THIS IS A SAFETY ISSUE ESPECIALLY WITH IT REOCCURRING AND I HAVE TWO LITTLE CHILDREN K DRIVE AROUND. IT HAPPENS OUT OF NOWHERE AND ITS MY FIRST NEW CAR AND THOS IS A SAFTEY HABIT. IM AFRAID TO TRAVEL TO SEE FAMILY ON THE EAST COAST. THE THUNDERBOLT LIGHT WILL START FLASHES AND CAR LOSES ITS ACCELERATION. THE ENGINE LIGHT CAME ON AS WELL. THE TRACTION TIRE LIGHT ALSO TURNS OFF. CAR DOES NOT GAIN ACCELERATION AND SHAKES. THIS IS AN ONGOING ISSUE WITH MY DODGE AND OTHWR REVIEWS.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- DESERT HOT SORINGS, CA
SO WHEN I AM DRIVING DOWN THE STREET OR ON THE FREEWAY AT AN ACCELERATED RATE AND THEN I START TO PUSH ON THE BRAKES TO SLOW DOWN TO EITHER COME TO A STOPLIGHT OR AN EXIT OF THE FREEWAY AND TO EITHER TURN LEFT OR RIGHT THE CAR WILL CUT OFF BUT ALSO STAY ON THE ENGINE COMPLETELY CUTS OFF AND THE STEERING WHEEL LOCKS BUT THE RADIO THE AIR CONDITIONER EVERYTHING ELSE STAYS ON INSIDE THE CAR THE IGNITION IT SELF STAYS ON 'RUN' IT'S A PUSH START. I THEN HAVE TO PUT MY CAR IN PARK AND TURN OFF THEN BACK ON AND HOPE IT DOESN'T HAPPEN AGAIN, BUT IT DOES
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- LIMESTONE, TN
CATALYTIC CONVERTER BEGAN MAKING A POPPING NOISE AFTER DRIVING ABOUT 2 WEEKS AGO. THEN ON JULY 14 2020 WAS DRIVING TO THE DENTIST WHEN I NOTICED A RATTLING SOUND IN THE AREA WHERE THE CATALYTIC CONVERTER WOULD BE.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- HOULTON, ME
THERE IS A U67 BY FCA RECALL ON MY 2014 DODGE JOURNEY WHICH I WAS NOT NOTIFIED BY THE DEALER! I FOUND OUT ABOUT THE RECALL AFTER PAYING TO HAVE THE CATALYTIC CONVERTER REPLACED MYSEL! HOWEVER MY CAR DECIDED TO GO INTO A LIMP MODE WHICH IT HAS DONE SINCE I PURCHASED THE VEHICLE IN 2013 BUT THIS TIME IT IS STAYING IN LIMP MODE SO I RESEARCHED RECALLS, THERE IS ALSO T47 AND U49 WHEN I TOWED MY VEHICLE TO THE DEALER THEY INFORMED ME THE CONVERTER I HAD PUT ON DOES NOT MEET STANDARDS AND THEY WERE GOING TO REPLACE IT AGAIN AND ALSO DO THE OTHER TWO RECALLS AS WELL AND THEN THEY INFORMED ME THEY COULD NOT DO THE U49 OR U67 BECAUSE THE VEHICLE DOES NOT HAVE THE ORIGINAL ENGINE! THEY TOLD ME AND GAVE ME DOCUMENTATION THAT THE ONLY RECALL DONE WAS T47 HOWEVER THEY REPORTED TO FCA THAT THE U67 WAS COMPLETE WHEN IN FACT IT HAS NOT BEEN COMPLETED! THE VEHICLE IS STUCK IN LIMP MODE BECAUSE IT NEEDS THE PCM FLASHED AND THEY WILL NOT DO THE RECALL U67 OR U49 ON MY VEHICLE AND SENT ME AWAY TO DRIVE THE VEHICLE 89 MILES HOME IN LIMP MODE! THIS VEHICLE HAD HAD A PCM ISSUE SINCE I BOUGHT IT IN 2013 CAUSING A NUMBER OF UNSAFE MALFUNCTIONS I MENTIONED IN COMPLAINT # 11337435 AND 11337440! THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD AND A NEW VEHICLE GIVEN TO ME FREE OF CHARGE OR MONEY BACK! FCA NEEDS TO KNOW U67 HAS NOT BEEN COMPLETED ON MY VEHICLE,
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- HOULTON, ME
THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEVER KNOWING IF THE VEHICLE WILL START OR DECIDE TO ACT POSSESSED!" I RECENTLY WENT TO A DODGE DEALERSHIP TO GET THE SAFETY RECALLS DONE ON THE VEHICLE AND DODGE HAS INFORMED ME THEY WILL NOT DO THE RECALLS BECAUSE I HAVE REPLACED THE ENGINE! THE SAFETY RECALLS MUST BE DONE AND IF THEY CAN'T DO IT THEN THEY NEED TO PROVIDE ME W A NEW VEHICLE FREE OF CHARGE OR GIVE ME THE MONEY BACK I PAID!
Source: NHTSA WEB SITE -
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2014 DODGE JOURNEY- HOULTON, ME
"THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEVER KNOWING IF THE VEHICLE WILL START OR DECIDE TO ACT POSSESSED!" I RECENTLY WENT TO A DODGE DEALERSHIP TO GET THE SAFETY RECALLS DONE ON THE VEHICLE AND DODGE HAS INFORMED ME THEY WILL NOT DO THE RECALLS BECAUSE I HAVE REPLACED THE ENGINE! THE SAFETY RECALLS MUST BE DONE AND IF THEY CAN'T DO IT THEN THEY NEED TO PROVIDE ME W A NEW VEHICLE FREE OF CHARGE OR GIVE ME THE MONEY BACK I PAID!
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- SARASOTA, FL
PAST 2-3 YEARS WHENEVER IT RAINS ABS AND ESC LIGHT COME ON AND BRAKES FAIL TO WORK PROPERLY. ONCE QUITS RAINING, AFTER NO MORE THAN 24-48 HOURS LIGHTS GO OFF AND EVERYTHING FUNCTIONS FINE UNTIL RAINS AGAIN. RECENTLY THERE WAS NO RAIN FROM JANUARY TO MID JUNE AND I TRAVELED FROM FLORIDA TO OHIO AND BACK WITH NO PROBLEM. THEN IT RAINED, ABS AND ESC BACK ON. VEHICLE WAS RECALLED DODGE #R61 FOR THIS EXACT ISSUE AND THE DEALER STATED PERFORMED RECALL. THAT DID NOT CORRECT PROBLEM. I CONTACTED DODGE AND WAS GIVEN A CASE NUMBER. I TOOK TO DEALER AFTER IT HAD RAINED AND THEY CONFIRMED ABS AND ESC LIGHT WERE ON AND PULLED CODE WHEN I DROPPED OFF STATING ABS MODULE FAILURE WHICH IS THE PART THAT FAILS IN R61 WHEN IT RAINS. THE NEXT DAY IT DID NOT RAIN AND DEALER STATES ABS AND ESC LIGHT OFF AND THERE WERE NO CODES INDICATING NO PROBLEM. THEY SAY THEY DO NOT KNOW HOW TO REPAIR AND STATE DODGE TOLD THEM IT WAS OUT OF WARRANTY. I POINTED OUT NO EXPIRATION ON RECALL AND THEY HAVE STATED THEY DON'T KNOW HOW TO FIX AND DON'T KNOW HOW TO GET PAID FOR REPAIRS IF COULD FIND PROBLEM. NOTE: THE R61 STATES IT DOES NOT APPLY TO RIGHT HAND DRIVE FIAT FREEMONT BECAUSE THE WATER INTRUSION TO ABS GROUND WIRE OCCURS WHEN RAIN RUNS OFF PASSENGER WINDSHIELD AND SOAKS GROUND WIRE AND THE RIGHT HAND DRIVE VEHICLES HAVE GROUND WIRE THAT IS CULPRIT ON DRIVERS SIDE AND WATER FROM RAIN DOES NOT AFFECT THOSE WIRES. IN 2016 THEY ANNOUNCED THEY WERE RECALLING 152,000 RIGHT HAND DRIVE DODGE JOURNEYS (FIAT FREEMONT) WITHOUT EXPLANATION HOWEVER THIS APPEARS TO BE CLEAR PROOF THEY DO NOT KNOW HOW OR WHERE WATER IS ENTERING ABS WIRING SYSTEM. *TR
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- CHARLOTTE, NC
I WAS RIDING DOWN THE HIGHWAY BY MYSELF AND HEARD A LOUD SNAPPING NOISE. I LOOKED TOWARDS MY PASSENGER SEAT AND NOTICED THAT THE HEADREST HAD EJECTED FROM ITS CASING. I HAVE CALLED THE DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO $500+ TO GET A NEW HEADREST. THIS IS HIGHLY UNACCEPTABLE AND DANGEROUS. I CAN UNDERSTAND IF I DAMAGED IT OR GOT INTO AN ACCIDENT, BUT NO ONE WAS SITTING IN THE SEAT WHEN THIS HAPPENED. IF MY WIFE WOULD HAVE BEEN SITTING THERE, WE WOULD PROBABLY BE AT THE HOSPITAL WITH NECK INJURIES CONSIDERING THE FORCE THAT IT EJECTED AT. DODGE NEEDS TO FIX THIS BEFORE THIS HAPPENS TO SOMEONE WHO IS DRIVING AND CAUSES AN ACCIDENT OR EVEN A FATALITY. *TR
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- WEST UNION, OH
WHILE INVESTIGATING A PROBLEM OF A NON-WORKING BACKUP LIGHT, IT WAS DISCOVERED THAT SEVERAL (7) WIRES FROM THE BODY TO THE REAR DECK HATCH ARE BROKEN IN THE LIFT GATE ACCORDION. DEALER SERVICE MANAGER SAID THEY HAVE SEEN SEVERAL CASES OF THIS - AN INTERNET SEARCH CONFIRMS THIS IS EXTENSIVE. *TR
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- JACKSONVILLE, FL
I WAS DRIVING WITH MY CHILDREN IN THE CAR AND OUT OF NO WHERE MY PASSENGER HEADREST DEPLOYED WITHOUT A CAR CRASH. THIS SCARED ME SO BAD. IF MY DRIVER SIDE WOULD'VE DEPLOYED I COULD'VE GOT INTO A SERIOUS WRECK. I ASK THE DEALER WHERE I GOT MY CAR IF THEY COULD REPLACE THEM OR FIX THEM THEY TOLD ME NO IT WAS MY RESPONSIBILITY. I MEAN CAN YOU BELIEVE THIS?
Source: NHTSA WEB SITE