2014 DODGE JOURNEY Complaints

View complaints related to 2014 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2014 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 DODGE JOURNEY
    - CHILHOWIE, VA

    MY CRUISE CONTROL QUIT WORKING AND THE TRACTION CONTROL LIGHT CAME ON AND IT WOULDN'T TURN OFF. THE DOORS STARTED LOCKING AND UNLOCKING BY THEMSELVES. I WENT TO CHURCH AND STOPPED AT FOOD CITY AFTERWARDS. I STARTED THE VEHICLE AND PUT IT IN REVERSE AND I CAN SMELL SOMETHING WEIRD AND IT WAS LIKE THE BRAKE WAS STUCK AND IT WAS HOLDING BACK. I PROCEEDED BECAUSE I WAS IN TRAFFIC AND NEEDED TO MOVE. ACCELERATION WAS LIMITED BUT I MADE IT HOME WHICH WAS LESS THAN A MILE. WHEN STOPPED THERE WAS SMOKE ROLLING OUT FROM UNDER THE FRONT PASSENGER SIDE AREA AND THERE WAS FLUIDS RUNNING ALL OVER THE GROUND. THIS WAS A VERY DANGEROUS SITUATION BECAUSE I HAD MY CHILDREN IN THE CAR. THERE IS A SCRUBBING AND PECKING NOISE BUT IT SOUNDS LIKE IT'S COMING FROM THE REAR END. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. CHECK ENGINE LIGHT IS ON BUT IT'S BEEN ON. I'VE HAD IT CHECKED AND SHOWS NOTHING WRONG AND HAD IT TURNED OFF AND IT CONTINUES TO COME ON. ALTERNATOR HAS BEEN REPLACED AS WELL AS NEW BATTERY. IT SEEMS TO HAVE ELECTRICAL ISSUES WITH THE DOORS LOCKING AND UNLOCKING. SO DANGEROUS! AFFECTS STEERING AND CONTROL OF VEHICLE AND COULD CAUSE A FIRE AND NOT BE ABLE TO GET OUT OF THE VEHICLE. AFTER SEEING ALL OF THE REVIEWS AND PROBLEMS WITH THESE VEHICLES THEY ALL NEED TO BE RECALLED BECAUSE NONE OF THEM ARE SAFE BECAUSE IT'S OBVIOUS THAT THE DEALERSHIPS DON'T EVEN KNOW HOW TO FIX THEM. IF THEY ATTEMPT ONE ISSUE THERE ARE EVEN MORE ISSUES THAT OCCUR. THE REPAIRS ARE COSTLY AND THIS IS HAPPENING WAY TOO OFTEN WITH TOO MANY JOURNEYS. THEN WE ARE STUCK WITH A LEMON TO PAY FOR AND NO VEHICLE BECAUSE OF THESE COSTLY REPAIRS ALONG WITH THE DANGERS IMPOSED. PLEASE RECALL THESE DANGEROUS AND REPAIR COSTLY VEHICLES! THEY DON'T NEED TO BE ON THE ROADS. PROBLEMS STARTED NOT LONG AFTER PURCHASE BUT THEY HAVE ESCALATED AND HAVE GOTTEN MORE SERIOUS, DANGEROUS, AND COSTLY.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - MORRISVILLE, NC

    THE CAR STARTED TO LOSE POWER. I WAS DRVING ON A BUSY HIGHWAY THEN THE ELECTRONIC THROTTLE LIGHT CAME ON . NO PREVIOUS WARNING THAT SOMETHING WAS WRONG.THE SPEED LIMIT IS 60 MPH I WAS IN A CURVE SO I HAD SLOWED DOWN TO 45. I SAW WHERE THERE WERE OTHER COMOLAINTS ABOU SIMILAR SITUATION

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - HAYMARKET, VA

    ON APPROXIMATELY 6-8 DIFFERENT OCCASIONS IN THE LAST 3 YEARS, MY 2014 DODGE JOURNEY HAS SHUT ITSELF OFF WHILE I'VE BEEN DRIVING IT. THE FIRST 3 TIMES I WAS DRIVING STRAIGHT & AFTER THE 3RD TIME, THE DEALER REPLACED THE CRANK SHAFT SENSOR BUT IT CONTINUED TO HAPPEN. THERE SEEMED TO BE NOTHING TO NOTE WHEN IT WOULD HAPPEN, UNTIL RECENTLY, IT SHUT OFF ON 2 OCCASIONS WHEN I WENT OVER A BUMP & GOING IN A FORWARD MOTION IN BOTH CASES. THE FIRST TIME I WAS GOING 55MPH, THE 2ND 25MPH SO NOT SURE THE SPEED HAD ANYTHING TO DO WITH IT. BROUGHT IT BACK TO DEALER & THEY DID AN ENGINE CONTROL MODULE UPDATE. THIS WAS ONE WEEK AGO AND IT HAPPENED AGAIN TODAY. I WAS AGAIN IN A FORWARD MOTION, ACTUALLY JUST STARTED ACCELERATING FROM A RED LIGHT, SO WAS PROBABLY NOT GOING MORE THAN 35-40MPH WHEN IT HAPPENED. I FELT LIKE THIS IS AN ISSUE YOUR ORGANIZATION NEEDED TO KNOW ABOUT ON MANY LEVELS BUT THE LARGEST ONE FOR ME IS AS A FULL-TIME MOM. I HAVE HAD MY SON IN THE CAR WITH ME ON ALMOST EVERY ONE OF THESE OCCASIONS AND TO SAY IT'S TERRIFYING WOULD BE AN UNDERSTATEMENT. EVERYTHING ON THE CAR LOCKS AND I HAVE ABOUT 3 SECONDS TO TRY AND GUIDE MY CAR OUT OF TRAFFIC WITHOUT GETTING HIT. THE CAR DOES RESTART ONCE YOU PUT IT IN PARK AND PUSH THE IGNITION BUTTON BUT I WOULD NOT WISH THIS FEAR ON MY WORST ENEMY. HOPE THIS HELPS IN SOME WAY. BTW, TODAY I IMMEDIATELY DROVE MY CAR TO MY HUSBAND AT WORK AND HE WILL BE DRIVING IT BACK TO THE DEALERSHIP TODAY UNTIL THEY CAN HOPEFULLY FIX IT FOR GOOD. ALTHOUGH AT THIS POINT, IF I NEVER SAW THAT CAR AGAIN, IT'D BE TOO SOON.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - NAPLES, FL

    I WAS DRIVING ON A CITY STREET. AFTER GOING OVER A SMALL BUMP ON THE STREET, THE ABS WARNING LIGHT AND CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO STOP THE VEHICLE. THE WARNING WENT OFF TEMPORARILY, BUT WHEN I STARTED TO DRIVE AGAIN, THERE WAS A SMALL SKID AND WARNING LIGHTS CAME BACK ON. THERE IS MORE "PLAY" WHEN I BRAKE, BUT I WAS ABLE TO COME TO A STOP.THE WARNING LIGHTS HAVE REMAINED ON. WE HAVE BEEN HAVING A LOT OF RAIN WHERE I LIVE. I HAVE SEEN REPORTS OF OTHER PEOPLE HAVING SIMILAR PROBLEMS WITH MY MODEL OF CAR. REASON : UNKNOWN.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - ELK GROVE, CA

    WHILE DRIVING 20MPH AND A FLAT STRAIGHT ROAD, THE DRIVER SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT AND HIT MY WIFE IN THE HEAD.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - HUTTO, TX

    I WAS COMING TO STOP SIGN AND APPLIED BRAKES. I HAD TO PUSH THEM ALL THE WAY DOWN FOR THE CAR EVENTUALLY STOP AFTER THE STOP SIGN. I PUMPED THE BRAKES A FEW TIMES AND THEN THEY WORKED FINE. A FEW WEEKS LATER I WAS COMING TO A STOP AGAIN AND I HAD TO PUSH BRAKES ALL THE WAY DOWN. I STOPPED AGAIN PAST THE STOP SIGN. I PUMPED THE BRAKES AND THEY WORKED AGAIN. IT HAPPEN TWO MORE TIME WEEKS APART BUT THE LAST TIME I PUMPED THE BRAKES AND HIT THE GAS THEN BRAKES AND THEY WORKED. I DROVE ABOUT HALF A BLOCK TRIED TO STOP AND BRAKES HAD TO BE PUSHED ALL THE WAY DOWN. I PUMPED THEM AGAIN AND WENT FORWARD HIT THE BRAKES AND THEY WORKED. I WENT FORWARD SLOWLY FOR ABOUT HALF A MILE AND WHEN I TRIED SLOW LITTLE TO TURN BRAKES WENT ALL THE WAY TO THE FLOOR. I PARKED AND CALLED TOW TRUCK. I TOOK THE CAR TO DODGE AFTER 2ND INCIDENT AND THEY COULD NOT FIND ANYTHING WRONG. AFTER 4TH INCIDENT I TOOK IT TO SOMEONE DIFFERENT AND THE COULD NOT FIND ANYTHING WRONG. THEY RECOMMENDED NOT DRIVING IT ANYMORE FOR SAFETY. I AM LUCKY IT ALWAYS HAPPENED AFTER I GOT OFF THE INTERSTATE AND DID NOT HURT ANYONE OR MYSELF.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - LONGVIEW, TX

    I WAS SITTING IN THE DRIVE THRU WHEN MY SON AND I HEARD A POP NOISE THAN HE SAID THAT HURT HIS HEAD. THE HEADREST JUST POPPED OUT FOR NO REASON. I DON'T KNOW WHY THIS HAPPEN BUT IT SHOULDN'T HAVE HAPPEN.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - PERRYVILLE, AR

    I WENT INTO MY CHURCH FOR ABOUT 2 HOURS AND CAME BACK OUT AND STARTED THE CAR TO LET IT COOL DOWN FOR MY KIDS. AS IT SAT IDLING ALL OF A SUDDEN MY CHECK ENGINE LIGHT IS ON, MY ETC LIGHT IS FLASHING, AND MY ESC OFF LIGHT IS ON. SHUT IT OFF AND TURNED IT BACK ON AND THE ENGINE LIGHT WAS ON. STARTED DRIVING AND THE ETC LIGHT STARTED FLASHING AND ESC OFF LIGHT CAME ON. MY CAR SLOWED DOWN FROM 60MPH ON THE HIGHWAY AND I COULDN'T SPEED BACK UP. I HAD TO PULL OVER AND TURN CAR OFF AND BACK ON 3 TIMES TO MAKE IT BACK HOME. TO MAKE IT HOME I HAD TO PUT CRUISE CONTROL ON AND HOPE I DIDN'T GET BEHIND SOMEONE GOING SLOWER THAN ME BECAUSE ALL THE LIGHTS WOULD COME BACK ON.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - DEDHAM, MA

    WHILE DRIVING MY CAR 2014 DODGE JOURNEY I TESTED MY CRUISE CONTROL AT 30 MILES AN HOUR AND TWO LANE ROAD HEADING IN THE SAME DIRECTION AND IT INCREASE SPEED FROM 30 MILES PER HOUR ON ITS OWN I'LL PRAISE TO ABOUT 50 TWO SMALL CHILDREN IN THE BACK AND WIFE COULDN'T STOP CAR WITH BRAKES ALL I WOULD DO IS JERK IT AND WE CAN ACCELERATE ENDED UP CLIPPING AN MBTA BUS WITH NON-INJURY THERE'S NO CARS IN FRONT OF ME THOUGHT OF NEUTRAL POPPED INTO MIND AND SNACKING IN THE NEUTRAL STOPPED AFTER HITTING BRAKES SOLD THIS CAR FROM BOCH NEW TO YOU CERTIFIED PRE-OWNED VEHICLE WITH 60,000 MILES ON IT MAY 17TH RECALL WAS OUT FOR THIS DRIVETRAIN CRUISE CONTROL ISSUE AND I BOUGHT IT IN AUGUST BOTH OF 2018 CAR DEALERSHIP SOLD ME A RECALLED CAR PRE-OWNED CERTIFIED GOT ME IN A CAR ACCIDENT WITH MY 18 MONTH OLD 3 MONTH OLD + WIFE WHAT TO DO? THIS WAS ON TULANE BOTH WAY STREETS IN THE CITY WHEN TESTING CONTROL HAT EASILY A HUNDRED TO TWO HUNDRED YARDS LENGTH BETWEEN CAR IN FRONT OF ME BUT QUICKLY KEPT UP WITH THEM AND HAD TO MANEUVER BETWEEN A BOSS AND LARGE SUV JUST MADE IT THROUGH THE HOLE ON THE CAR IN FRONT OF US INSTEAD OF REAR-ENDING IT CLIPPING MIRROR IN REAR END OF CAR THAT'S WHEN THE OPENING WITH NOTHING IN FRONT OF ME PANIC STOPS AND SMACKED INTO NEUTRAL

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - SUMMERVILLE, GA

    REAR PASSENGER SIDE TIRE'S TREAD JUST PEELED UP AND PULLED OFF THE UNDER SKIRT, PULLED PART OF BACK BUMPER LOOSE. PULLED OFF THE PLASTIC UP IN SIDE THE WHEEL CARRIAGE AND ALSO BUSTED MY GAS LINE. I WAS DRIVING ON A STRAIGHT ROAD AND IT JUST HAPPENED. I DIDN'T RUN OVER OR HIT ANYTHING.

    Source: NHTSA WEB SITE