2014 DODGE JOURNEY Complaints

CAR SHUTS OFF IN THE MIDDLE OF DRIVING. POWER STEERING AND BREAKS GO OUT. VERY DANGEROUS, WITHOUT ANY WARNING THE CAR JUST TURNS OFF. IT HAS HAPPENED AT ALL DIFFERENT SPEEDS AND WHILE TURNING. I WAS DRIVING THE CAR ON THE FREEWAY WITH MY KIDS AND CAR SUDDENLY SHUT OFF.

THE CAR WAS STATIONARY WHEN I HAD MT 8 YEAR OLD STEP DAUGHTER TO SEAT ON THE 3RD ROW OF THE CAR AND SHE WAS PUTTING THE SEAT BELT ON THE LEFT SIDEOF THE CAR AND SHE WAS NOT ABLE TO SINCE THE BUCKLE CAME OFF. I TOLD HER TO MOVE TO THE OTHER SIDE AND SAME THING HAPPEN. THE BUCKLE PART ON BOTH SIDES CAME OFF. THIS IS A BIG SAFETY ISSUE FOR ME SINCE I OLWAYS USE THE 3RD ROW IN MY CAR AND NOW I CAN'T SINCE WE CAN'T USE THE SEAT BELLTS.

I BOUGHT MY 2014 DODGE JOURNEY A FEW MONTHS AGO AND EVERYTHING WAS FINE THEN MY AIRBAG LIGHT CAME ON. THE MY CHECK ENGINE LIGHT CAME ON AND IT BECAME SLUGGISH AND JERKY. I HAVE A 4 YEAR OLD SON THAT IS IN THIS VEHICLE EVERYDAY. I AM CONTACTING YOU TO FIND OUT IF THERE ARE ANY RECALLS THAT I NEED TO HAVE TAKEN CARE OF. THANKS

CAR LOCKING AND UNLOCKING ON ITS OWN, NO KEY DETECTED, THE CAR WAS STATIONARY, IN MY YARD AND AT DIFFERENT STORES, THE CAR HAS BEEN LOOKED AT SEVERAL TIMES IN THE PAST 2 YRS, UNKNOWN,

ENGINE LIGHT ON - DETECTED THAT THE ENGINE OIL PRESSURE SENSOR CIRCUIT NEEDS TO BE REPLACE. FAILURE CODE ZZ. ACCORDING TO THE TECHNICAL SERVICE BULLETIN; THIS HAS BEEN AN ON-GOING PROBLEM WITH THE DODGE JOURNEY BUT HAS YET TO BE A RECALL ON THIS ISSUE. THE VEHICLE WAS STATIONARY WHEN THE ENGINE LIGHT CAME ON.

WIFE GOT INTO CAR TO GO TO STORE TOLD ME DONE LIGHTS WOULD NOT GO OFF. I TRIED EVERY SWITCH IN THE CAR BUT NOTHING WOULD TURN THEM OFF. I SENT HER TO STORE ANYWAY KNOWING THAT BATTERY WOULD NOT DIE IN THAT AMOUNT OF TIME. WIFE RETURNED FROM GROCERY STORE STATING SOMETHING SMELLS HOT. I LOOKED IN CAR AGAIN AND I ALSO SMELLED BURNT WIRING. I LOOKED AT THE MIDDLE SEAT LIGHT AND SAW SMOKE. I QUICKLY POPPED THE LENS OFF THE DOME LIGHT AND SAW DRIPPING MELTING PLASTIC. I DISCONNECTED THE LIGHT AND TOSSED IT OUT IN THE LAWN. DODGE SENT AN INSPECTOR TO LOOK AT THE EVENT AND I RECEIVED A LETTER STATING THAT ANY DONE LIGHT WILL BECOME HOT IF LEFT ON. I ASKED THEM IF THEY WERE SUPPOSED TO SMOKE, MELT AND ALMOST DRIP ON A 3 YEAR OLD CHILD'S HEAD. EVEN THE HARNESS MELTED. THEY DON'T THINK THIS IS A BIG DEAL BUT I BELIEVE (AND OTHER PEOPLE HAVE LOOKED AT IT ) BELIEVE IT IS. VERY DANGEROUS! I'VE LEFT A DOME LIGHT ON IN MANY CARS OVER THE YEARS AND NONE STARTED MELTING. I'VE TRIED TO RELAY THIS TO DODGE BUT CAN'T GET ANYONE BUT A LEVEL 1 PERSON TO TALK TO. I'M REALLY BESIDE MYSELF ON THIS. I CAN'T UNDERSTAND HOW THIS IS A BIG DEAL. I'M HOPING BY CONTACTING THIS AGENCY I CAN GET A RESOLUTION AND POSSIBLY PREVENT SOMEONE FROM GETTING SERIOUSLY INJURED.

GEAR SHIFT WAS LIGHTLY BUMPED, CAUSING IT TO BE THROWN INTO PARK WHILE DRIVING AT 50 MPH. VEHICLE MADE A VERY LOUD NOISE, SUDDENLY WOULD NOT DRIVE FORWARD. COMPLETE TRANSMISSION REPLACEMENT NECESSARY.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE BEING OPERATED AT A LOW SPEED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

'TAKATA RECALL' I'VE CONTACTED SACRAMENTO CHRYSLER , JEEP DODGE , RAM STORE WITH UPDATES TO THE APPOINTMENT DATE AND TIME. I GET INCOMPETENT PHONE RECEPTIONIST THAT TRANSFER TO A SUPPOSED PERSON TO TAKE MY INFORMATION DOWN. YET I DON'T RECEIVE ANY CALLS. I DROVE DOWN THERE AND THEY TELL ME I HAVE TO CALL AS THEY ARE PRE BOOKED ALL WEEK. I GO TO THE CUSTOMER SERVICE DESK AND ASK FOR A MANAGER AND GET TOLD WHICH ONE DO YOU WANT? I SAID A GENERAL MANAGER . SHE REPLIES WE'LL GO SIT OVER THERE IT'S GONNA BE A WHILE. THE TREATMENT AS IF THEY DON'T NEED ANYONE'S SERVICE . I WOULD PAY FOR THE REPAIRS AND HAVE THEM REIMBURSED AT THIS POINT IT'S LOOKING LIKE I HAVE A LEMON!

WHILE ON A FAMILY TRIP TO SAN DIEGO FROM MY HOME IN RIOLINDA CA WE EXPERIENCED A STRONG JERK MOTION FOLLOWED BY A ACCELERATION WHILE THE CAR WAS DRIVING IN CRUISE CONTROL. MY HUSBAND TRIED TO REMOVE THE CRUISE CONTROL SO THAT HE CAN RETURN TO CONTROLLING THE ACCELERATION HIMSELF AND IT WAS STILL ACCELERATING MORE. HE SLAMMED AND THEN CONTINUOUSLY SLAMMED ON THE BRAKES ALMOST REAR ENDING ANOTHER VEHICLE. WE HAVE REFRAINED FROM USING CRUISE CONTROL.