2014 DODGE JOURNEY Complaints

BOUGHT CAR JANUARY 23 ,2018. ON FEBRUARY 28, 2018 WENT TO STORE AND CAME OUT AND TRIED TO GET IN VEHICLE, HOWEVER THE LOCKS WOULD NOT OPEN. I GOT THE KEY OUT AND OPENED THE DOOR. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. CALLED AAA FOR A JUMP. THEY TESTED BATTERY AND SAID IT WAS FINE, TRIED TO JUMP IT, BUT WOULD NOT START. HAD TO GET TOWED TO DEALERSHIP. THEY HAVE HAD THE CAR AND HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS WRONG SO FAR (AS OF 3/2/18). THE VEHICLE WAS PARKED WHEN THIS SITUATION OCCURRED.

THE SEATBELT ON DRIVERS AND PASSENGER SIDE DOES NOT LOCK IN PLACE AND WILL NOT GO IN AND OUT.BEEN LIKE THIS SINCE THE DAY WE BOUGHT IT.

IN AUGUST 2017 I CAME OUT TO GET INTO THE CAR AND THE DRIVERS SIDE HEADREST HAD PARKED IN THE DRIVEWAY DEPLOYED OVERNIGHT. NEXT DAY WE WERE SITTING IN THE CAR WAITING FOR FOOD TO BE DELIVERED AND THE PASSENGER SIDE HEADREST DEPLOYED STRIKING MY DAUGHTER IN THE FACE HARD ENOUGH TO LEAVE A BRUISE. HEADREST WILL NOT RESET AND DEALERSHIP STATES THAT IT IS A MANUFACTURER DEFECT BUT WILL NOT REPLACE THEM. VEHICLE WAS AT 80000 MILES AT THE TIME SO NO LONGER UNDER FULL WARRANTY, BUT THE MANUFACTURER SHOULD HAVE TO REPLACE FAULTY SAFETY EQUIPMENT REGARDLESS.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS APPLIED AND BECAME STIFF AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO CONCRETE DIVIDERS. THE ESC WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,385.

TWO DAYS AGO MY ABS AND ESC LIGHT CAME ON, I HAVE ALSO NOTICED SINCE THEN I HAVE NO CRUISE CONTROL. IN THE WINTER HERE THE ROADS ARE QUITE SICK, AND THE ANTILOCK BRAKES THAT ARE ON THIS VEHICLE NO LONGER FUNCTION. WHEN I WAS DRIVING INTO WORK AND CAME TO A STOP LIGHT, I TRIED TO STOP AND KEPT SLIDING AS A RESULT.

THE FACTORY INSTALLED HEADLAMPS ARE TOO DIM IN COMPLETE DARKNESS. I REPLACED MINE OUT WITH SYLVANIA BRIGHT WHITE LIGHTS AT A COST OF AROUND $50.00. I ALSO REPLACED THE HEADLIGHTS ON MY PREVIOUS CAR, A 2013 DODGE AVENGER. I THINK DODGE NEEDS TO CONSIDER HOW THIS AFFECTS NIGHT-TIME DRIVING ON THESE MODELS. I THINK IT IS VERY UNSAFE TO DRIVE IN THE DARK OR FOG WITH THOSE OLD LIGHTS.

WHILE IN DRIVE FOR THE AUTOMATIC TRANSMISSION OR AUTO-SHIFT OPTION, WHETHER IN MOTION OR NOT, THE GEARSHIFT DOES NOT LOCK MOVING THE SHIFT KNOB FROM DRIVE TO ANY GEAR ABOVE NEUTRAL. MOST GEARSHAFTS IN AUTOMATIC TRANSMISSION VEHICLES LOCK AT NEUTRAL AND THE BRAKE MUST DEPRESS BEFORE GOING INTO REVERSE OR PARK. THIS VEHICLE HAS NO SUCH PREVENTATIVE METHOD AGAINST PERMANENT DAMAGE TO THE DRIVETRAIN/TRANSMISSION/ENGINE.

LOSS OF POWER STEERING FLUID BEGAN IN THE FALL. THEN THE CHECK ENGINE LIGHT BEGAN TO COME ON WHEN I WOULD DRIVE AROUND A BEND. NOW ABOUT 2 MONTHS LATER THE TRACTION CONTROL RANDOMLY TURNS OFF WHILE DRIVING.

THIS CAR HAS JUST A LITTLE OVER 33145 MILES AND I JUST FOUND OUT THAT THE ROTORS ON THE BACK HAVE RUSTED SO BAD THAT THEY WORE OUT THE BACK BRACKS AND CANNOT BE TURNED DOWN THEY HAVE TO BE REPLACED. I HAD MY GRANDCHILDREN IN THIS CAR LESS THAN 2 WEEKS AGO AND MY CAR WAS INSPECTED IN AUGUST BY A DODGE DEALER AND THEN I TOOK IT BACK ON 8/28/17 BECAUSE THE BRAKE LIGHT WAS ON THEY SAID THE BRAKES WERE FINE I HAVE IT ON THE INVOICE FRONT BRAKES 10/32 80% AND 7/32 60% BUT THEY SAID THEY WERE FINE THERE NO WAY THAT RUSTED IN 2 MONTHS TO THAT POINT. I WILL HAVE MIDAS TAKE A PICTURE OF THOSE ROTORS WHEN THEY FIX MY CAR TOMORROW $600.00 FOR CAR REPAIRS THIS WEEK ALONE. DODGE NEED TO PAY FOR MY ROTORS AND LABOR AND THEY ARE REFUSING BECAUSE I WILL NOT TAKE IT BACK TO THE DEALER. I WILL NOT HAVE MINE OR MY FAMILIES LIVES RISKED AGAIN. I AM DONE WITH DODGE TWO BRAND NEW DODGE JOURNEYS IN 4 YEARS AND MAJOR PROBLEMS WITH THE BRAKES, LOW HEADLIGHT BEAMS AND ELECTRICAL ISSUES NOT TO MENTION 2 RECALLS. I JUST FOUND OUT TODAY ALL THIS

VEHICLE WAS IN MOTION AND SUDDENLY JUST SHUTS OFF WITHOUT POWER TO ANY OF THE HAZARD LIGHTS. IT CAN GET A LOT OF PEOPLE KILLED WITH SUCH A SAFETY GLITCH. DOES IT, THEN TURNS BACK ON MAYBE AFTER 10 TO 40 MINS OF BEING OFF.