2014 DODGE JOURNEY Complaints
View complaints related to 2014 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2014 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 DODGE JOURNEY- SAN BRUNO, CA
I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS SAME VEHICLE TO MY LOCAL DODGE/CHRYSLER DEALERSHIP AND THE CAR ONCE AGAIN SHUT OFF ON ME. THIS TIME I WAS IN THE PROCESS OF TAKING OFF FROM A RED LIGHT WHEN THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION. AGAIN, I LOST THE ABILITY TO EVEN USE MY HAZARDS. I AM GOING TO HAVE IT TOWED TO MY LOCAL DEALERSHIP WITHIN THE NEXT FEW HOURS.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- EL PASO, TX
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE PASSENGER SIDE HEADREST AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (SUNLAND PARK DODGE CHRYSLER JEEP RAM, 950 CROCKETT ST, EL PASO, TX 79922) AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE VEHICLE TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- EL PASO, TX
PASSENGER HEAD REST AIR BAG POPPED OUT. I WASN'T DRIVING AND WAS ON THE DRIVE WAY ABOUT TO LEAVE THE HOUSE WHEN MY DAUGHTER AND ME HEARD A NOISE AND IT WAS THE HEAD REST THAT HAD POPPED OUT. WE WERE LUCKY THAT MY DAUGHTER DIDN'T GET HIT BY IT IN THE HEAD.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- PHELAN, CA
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE CONTACT BROUGHT THE VEHICLE TO THE VICTORVILLE MOTORS DEALER (14617 CIVIC DRIVE, VICTORVILLE, CA 92394; 760-733-8484) FOR THE RECALL REPAIR. APPROXIMATELY TWO DAYS AFTER THE RECALL REPAIR, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE SAME DEALER WHO INFORMED THE CONTACT THAT THE RECALL REPAIR WAS COMPLETED, BUT THEY WERE UNABLE TO SHOW HER THE REMOVED PARTS. THE DEALER ALSO INFORMED THE CONTACT THAT THE AIR BAG WARNING INDICATOR ILLUMINATING COULD MEAN SEVERAL OTHER POSSIBLE AIR BAG FAILURES, AND THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A VIN SEARCH WAS COMPLETED AND NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS) WAS STILL LISTED AS RECALL INCOMPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- REDFORD, MI
IN AN ACCIDENT WHERE FRONT AND BACK END OF THE CAR WERE HIT. AIRBAGS DEPLOYED. MANUAL SAYS THAT KNEE AIRBAG IS JUST BELOW STEERING COLUMN. ACTUAL AIRBAG DEPLOYED DOWN BY FEET - DIRECTLY IN LINE WITH EMERGENCY BRAKE PEDAL. SINCE DRIVERS FOOT WAS ON THE BRAKE, THE AIRBAG CRUSHED THE DRIVERS FOOT AGAINST THE BRAKE PEDAL CAUSING PERMANENT DAMAGE TO FOOT. DRIVER WAS GOING STRAIGHT AND IN THE PROCESS OF STOPPING WHEN HIT IN THE REAR CAUSING DRIVER TO HIT THE CAR AHEAD. IT WAS ON A 4 LANE CITY STREET. 4 CARS INVOLVED IN ACCIDENT- ALL GOING STRAIGHT AT A LIGHT. 2 OLDER CARS WITH NO AIRBAGS WERE ABLE TO DRIVE AWAY. THEY WERE THE FRONT CARS. DODGE JOURNEY WAS 3RD. DRIVER OF DODGE JOURNEY WAS THE ONLY INJURY. GETTING READY FOR 3RD SURGERY. THIS ACCIDENT HAS CAUSED A PERMANENT DISABILITY. DRIVER WILL NEVER WALK NORMALLY AGAIN...UPDATED 09/26/17 *BF ...UPDATED 10/03/17 *BF UPDATED 7/19/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 DODGE JOURNEY- RAY TOWNSHIP, MI
I BOUGHT THIS VEHICLE ABOUT A YEAR AGO WHEN IT ONLY HAD 16K MILES ON IT AND I JUST FOUND OUT THAT MY VEHICLE HAD WARPED ROTORS AND BRAKES WITH NOW ONLY 27K MILES ON IT. AFTER ONLY HAVING IT FOR A YEAR NONE OF THIS SHOULD BE GOING ON WITH IT.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- FLINT, TX
I HAVE A RECALL NOTICE AND CANNOT REACH THE TYLER AUTONATION TO FIND OUT INFO AND SCHEDULE NEEDED SERVICE. NOONE HAS RETURNED OUR CALLS.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- FORT WORTH, TX
MY WIFE WAS DRIVING OUR KIDS AROUND TOWN AND THE VEHICLE STALLED OUT AS THEY WERE APPROACHING A STOP SIGN. NO CHECK ENGINE LIGHT OR ANY OTHER INDICATORS WERE TRIGGERED. THE VEHICLE APPEARED TO STILL BE RUNNING AND SHE COULD NOT SHUT THE VEHICLE OFF IMMEDIATELY. SHE EVENTUALLY LOST POWER STEERING AS WELL. AFTER A FEW MINUTES SHE WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND IT FUNCTIONED NORMALLY AS EXPECTED AND SHE WAS ABLE TO DRIVE HOME. WE WERE EXPECTING SOME SORT OF LIGHT TO COME ON SO WE COULD GET A TROUBLESHOOTING CODE BUT NOTHING. I RESEARCHED ONLINE AND WAS ALARMED TO FIND OUT THAT THIS PROBLEM SEEMS TO BE SOMEWHAT COMMON AND THERE WAS A RECALL BACK IN 2011 FOR 2010 DODGE JOURNEY MODELS THAT WERE STALLING OUT. I HAVE NOT SEEN EVIDENCE OF A RECALL FOR LATER MODELS. I AM CONCERNED THAT THIS COULD HAPPEN ON THE OPEN ROAD LIKE A HIGHWAY WHERE THE VEHICLE IS GOING AT HIGH RATES OF SPEED AND STALLS OUT CAUSING MY WIFE TO LOSE CONTROL OF THE VEHICLE. I PLAN TO TAKE THE VEHICLE TO A DODGE DEALERSHIP BUT FROM WHAT I HAVE SEEN ONLINE IT SEEMS NO OBVIOUS RESOLUTION HAS BEEN MENTIONED. I AM VERY CONCERNED AT THIS POINT.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- NOVI, MI
VEHICLE AIRBAGS AND POWDER/SMOKE DEPLOYED ON MYSELF AND MY TODDLERS WHEN THE VEHICLE WAS NOT MOVING.
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- BEAUMONT, TX
VEHICLE SHUTS OFF WHILE DRIVING IT. CAR STARTS BACK UP AND RUNNING FINES. IT HAS SHUT OFF GOING THROUGH AND INTERSECTION. LUCKY NO TRAFFIC WAS COMING FROM ANY DIRECTION. CAR WILL START BACK UP EVERY TIME. HAVE SEEN LOTS OF COMPLAINTS ABOUT THIS VEHICLE AND ISSUE.
Source: NHTSA WEB SITE