2014 DODGE JOURNEY Complaints

HEAD RESTRAINT AUTOMATICALLY DEPLOYED WHILE I WAS DRIVING GOING 70 MPH ON THE HIGHWAY HITTING ME IN THE BACK OF THE HEAD. THE DEALER KARL KLEMENT CHRYSLER JEEP DODGE IN DECATUR TEXAS REFUSES TO REPAIR IT AT NO COST BECAUSE THERE IS NO RECALL.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED IN THE OPEN POSITION. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY AT THE TIME OF THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED, BUT THE FRONT SEAT PASSENGER SUFFERED MINOR BRUISING FROM THE SEAT BELT. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH TO A NEARBY INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., (904) 777-5500 IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I RELOCATED TO NORTH AUGUSTA, SC AND ON 11/23/16 AND ON 12/12/16 MY CAR BATTERY WAS DRAINED AGAIN, STATE FARM ROADSIDE ASSISTANCE (ALL AMERICAN ROAD SE 706-631-3580) WAS CALLED ONCE AGAIN AND THE CAR WAS TAKEN TO BOB RICHARDS CHRYSLER DODGE JEEP RAM 1666 JEFFERSON DAVIS HIGHWAY IN GRANITEVILLE, SC (803) 349-4910. THIS DEALERSHIP STATED THEY FOUND NO PROBLEMS, AND AFTER KEEPING THE CAR THE ENTIRE WEEK END RETURNING IT TO ME "FIXED". 1/9/17 THIS CAR WILL NOT START AGAIN, NOTIFIED STATE FARM ROADSIDE ASSISTANCE THEY AGAIN REFERRED ME TO ALL AMERICAN ROADS SE 706-631-3580 THE CAR WAS JUMPED AND STARTED, BUT THE "CHECK ENGINE" LIGHT REMAINED ON. 1/10/17 THE CAR WILL NOT START AGAIN AND I CALLED CHRYSLER CUSTOMER CARE WHERE AN APPOINTMENT WAS SET FOR THE CAR TO BE SERVICED ON THURSDAY 1/12/17 @ 10:00 AM WITH MILTON RUEBEN CHRYSLER DODGE JEEP RAM 3508 WASHINGTON ROAD AUGUSTA, GA 30809. PEASE HELP ME, I AM 67 YEAR OLD SENIOR AND DON'T KNOW WHAT TO DO. THE VEHICLE WAS STATIONARY EACH TIME.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ENGINE AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.

WINDSHIELD WIPERS ONLY WORK ON HIGH, MUST CAREFULLY, PURPOSEFULLY TIME TURNING THEM OFF OR THEY GET STUCK ANYWHERE BETWEEN THE TOP AND BOTTOM OF THE WINDSHIELD. ARE NOT CONSISTENT WITH TURNING ON. PARTS ARE ON BACKORDER, PLEASE RECALL THIS

WE PURCHASED A 2014 DODGE JOURNEY ON 8/04/2016 UNDER THE ASSUMPTION THAT THE VEHICLE WAS CERTIFIED. WE EVENTUALLY GOT THE DEALER TO AGREE FOR US TO BRING THE VEHICLE BACK TO BE CERTIFIED AND ADDRESS ALL THE OTHER CONCERNS. WE PICKED THE VEHICLE UP IN NY, HEADING HOME TO PA AND THE CAR CAUGHT ON FIRE WHILE DRIVING ON THE HIGHWAY WITH MY WIFE, OUR ONLY DAUGHTER, TWO YOUNGEST SONS, AND MYSELF. WE WERE STRANDED, THE DEALER AND MANUFACTURE DID NOTHING INCLUDING THE WARRANTY COMPANY. ALTHOUGH, THE VEHICLE HAD FACTORY, WE JUST PURCHASE THE VEHICLE INCLUDING "REQUIRED WARRANTY" FOR $2000, WE WERE DENIED ANY ASSISTANCE FROM DODGE AND THE DEALERSHIP. WE HAVE BEEN IN CONSTANT CONTACT WITH THE DEALER VIA DIFFERENT MEDIATION AND TO THIS DAY, WE ARE STILL ON OUR OWN WITH OUT A VEHICLE THAT IS SAFE TO DRIVE. *TR

OWNED THIS 'VEHICLE' FOR ALMOST A YEAR (13,500 MILES - HAD SOME MILES FROM DEALER). BRAKES HAVE BEEN REPLACED TWICE DUE TO MASTER CYLINDER AND RELATED ISSUES. ADDITIONAL FIVE RECALLS ON TOP OF THAT - ONE RELATED BUT NOT INCLUDED IN THE ACTUAL RECALL BECAUSE I HAVEN'T HAD AN ACCIDENT... YET....WAS BEING UNABLE TO DISENGAGE THE SEAT BELT - ON A NORMAL DAY - EVERY DAY. I AM NOW ON MY 2ND SENIOR SUPERVISOR AT CHEVROLET TELLING THEM TO COME PICK THE THING UP. NATURALLY CHEVY'S STANCE IS TO KEEP REPAIRING THE VEHICLE - NOT CALL IT WHAT IT IS, A BAD PRODUCT AND TAKE IT BACK. SO, MULTIPLE TRIPS TO DIFFERENT CHEVY REPAIR SHOPS, ALL SETUP BY CHEVY CUSTOMER SERVICE OF COURSE, AND QUITE FRANKLY I PREFER THE LOANER VEHICLES BECAUSE AT LEAST YOU DON'T HAVE TO STAND ON THE BRAKES TO KEEP IT FROM ROLLING FORWARD...OR BACKWARD ON A HILL...OR KEEP TWO CAR LENGTHS BEHIND BECAUSE EMERGENCY BRAKING IS NOT AN OPTION. TRADE IN VALUE IS LESS THAN HALF WHAT I PAID, AND I'M AFRAID THE NEXT OWNER MIGHT BE SERIOUSLY INJURED. MY GRANDMOTHER AND MY SON WON'T RIDE IN IT...REST OF THE FAMILY DOESN'T WANT TO EVEN TRY AFTER HEARING THE STORIES. SO, DON'T BUY ONE OF THESE VEHICLES. CHEVY WILL NOT STAND BEHIND THEIR PRODUCT, AND ADMIT WHEN THEY MANUFACTURE AN ACCIDENT WAITING TO HAPPEN. ALL VEHICLES HAVE RECALLS. I'VE OWNED 5 CHEVY'S. NEVER AGAIN. ACTUALLY CONSIDERING LETTING THEM REPO THE VEHICLE JUST TO GET RID OF IT. BUYER BEWARE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY IN THE DRIVE POSITION ON AN INCLINE, IT ROLLED BACKWARDS. THE DEALER DIAGNOSED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS IDENTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/05/17*LJ

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ODOR WAS DETECTED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.