2014 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND ACCELERATION. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) BUT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, ANOTHER VEHICLE DRIVING 45 MPH CRASHED INTO THE REAR OF THE VEHICLE. THE CONTACT THEN CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT SUSTAINED CERVICAL NECK INJURIES AND A BUMP TO THE HEAD. THE CONTACT ALSO SUFFERED FROM NUMBNESS IN BOTH ARMS AND SEVERE PAIN IN BOTH LEGS. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. PRIOR TO RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), THE BRAKES FAILED AS THE CONTACT ATTEMPTED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT STRUCK A DEER AT APPROXIMATELY 10 MPH. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE DROVE INTO A DITCH WHEN THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A LOCAL DEALER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

ANTILOCK BRAKE SYSTEM MODULE RECALL. I CALLED MID VALLEY CHRYSLER JEEP DODGE DEALERSHIP IN GRANDVIEW W.A. TO SCHEDULE AN APPOINTMENT FOR MY RECALL AND THERE WAS A DATE SET FOR JANUARY 20TH,2016. TOOK MY CAR IN AND THEY TOLD ME THAT THEY DIDN'T HAVE THE PARTS AND WOULD HAVE TO ORDER THEM. WAS TOLD I WAS GOING TO GET A CALL AS SOON AS THE PARTS CAME IN. A MONTH AND A HALF PASSED AND I STILL HADN'T RECEIVED A CALL SO I WENT AHEAD AND CALLED THEM AND I WAS TOLD THAT THEY DIDN'T HAVE THE PARTS AND THAT THEY WOULD CALL ME. ITS BEEN 3 MONTHS AND I HAVE STILL TO RECEIVE A CALL FROM THEM. I AM EXTREMELY CONCERNED FOR MY FAMILY'S SAFETY AND WOULD LIKE THIS MATTER TO BE FIXED AS SOON AS POSSIBLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRONT TIRES ON THE VEHICLE WERE WEARING OUT UNEVENLY AND FASTER THAN THE REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,200.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.