2014 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE GAUGES AND METERS FAILED TO FUNCTION. ALL THE LIGHTS ON THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

WHILE ACCELERATING ONTO FREEWAY LAST NIGHT, REAR TIRE BLEW OUT. VEHICLE HAS OEM KUMHO SOLUS KH16 225/65R17 TIRES WITH JUST UNDER 36K MILES. THE SIDE WALL SHOWS A PERFECT SEPARATION (SEE ATTACHED IMAGE). ISSUE APPEARS TO BE SAME AS REASON FOR RECALL OF ANOTHER KUMHO SOLUS TIRE MODEL. I HAVE INCLUDED A PHOTO OF THE TIRE THAT BLEW OUT. WAS ABLE TO SAFELY PULL TO SIDE OF ENTRANCE RAMP AND REPLACE TIRE WITH COMPACT SPARE. THERE ARE AN ALARMING AMOUNT OF SAFETY COMPLAINTS ON NHTSA REGARDING THIS TIRE...OVER 1/2 ARE FOR THE DODGE JOURNEY.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: 225/55R19. WHILE DRIVING APPROXIMATELY 60 MPH, ONE OF THE TIRES DEFLATED. THE FOLLOWING DAY, THE SAME TIRE EXHIBITED A LEAK AND WAS TOWED TO THE DEALER FOR REPAIR. THE CONTACT STATED THAT ANOTHER TIRE DEFLATED. THE CONTACT HAD THE TIRE REPAIRED. THE FAILURE RECURRED ON ALL FOUR TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY EQUIPPED WITH KUHMO TIRES, TIRE LINE: SOLUS KH16, TIRE SIZE: 225/55R19. THE CONTACT STATED THAT DRIVING AT APPROXIMATELY 60 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED AND THE TIRE WAS REPLACED. THE CONTACT STATED THAT THE FOLLOWING DAY, THE TIRE HAD A LEAK. THE TIRE WAS REPAIRED. THE CONTACT ALSO STATED THAT ANOTHER UNKNOWN TIRE DEFLATED. THE CONTACT HAD THE TIRE REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON ALL FOUR TIRES. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE WERE 17,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE IN PARK, THE CONTACT NOTICED OIL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT PREVIOUSLY NOTICED AN ENGINE OIL ODOR EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC. THE CONTACT CALLED THE DEALER TO SCHEDULE THE RECALL REPAIR APPOINTMENT WEEKS AGO AND THEY KEPT ASKING THE CONTACT TO CALL BACK FOR WEEKS TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE VEHICLE WOULD BE REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

ED VOYLES CHRYSLER DODGE JEEP RAM HAS FAILED TO REMEDY THE RECALL OF THE ANTI-LOCK BRAKE SYSTEM CONTROL MODULE FOR MY 2014 DODGE JOURNEY IN A REASONABLE AMOUNT OF TIME. AFTER I WAS INITIALLY NOTIFIED OF THE RECALL, I CALLED TO SCHEDULE A SERVICE TO ADDRESS THE PROBLEM. I WAS TOLD AT THIS TIME THAT THE PARTS REQUIRED WERE NOT IN STOCK AND TO CHECK BACK IN A FEW DAYS. UPON CALLING A SECOND TIME, I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. AFTER A MONTH OF WAITING AND NO NOTIFICATION, I CALLED FOR A THIRD TIME AND WAS TOLD PARTS WERE STILL NOT IN STOCK AND THAT I WOULD NOW BE PLACED ON A WAITING LIST. ED VOYLES FAILED TO OFFER A TIMELINE FOR RESOLUTION NOR SIMPLY TELL ME MY PLACE ON THE WAIT LIST, STATING THAT IT WAS NOT NUMBERED.