2014 DODGE JOURNEY Complaints

View complaints related to 2014 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2014 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 DODGE JOURNEY
    - NORTH CHESTERFIELD, VA

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE RADIO FAILED WITHOUT WARNING. THE RADIO ACTIVATED AFTER DRIVING APPROXIMATELY FIFTEEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - BORDENTON, NJ

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - LANCASTER, CA

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - ELKIN, NC

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - COLUMBUS, GA

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SOUND OF AIR COMING FROM THE BRAKE PEDAL. THE CONTACT STATED THAT THERE WAS A DELAY IN THE VEHICLE'S REACTION TO THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - MILFORD, OH

    HELLO I HAVE RECEIVED A RECALL WARNING FOR MY VEHICLE R61 NHTSA 1V-675. TODAY I CALLED A DODGE DEALERSHIP TO SCHEDULE A REPAIR AND WAS TOLD MINIMUM A MONTH BECAUSE IT TAKE THAT LONG TO GET THE PART IN. I WAS ALSO TOLD THAT THEY DO NOT KEEP THE PARTS ON HAND AND ORDER WHEN PEOPLE CALL TO FIX THE RECALL. WITH A RECALL LIKE THIS THAT AFFECTS THE BREAKING SYSTEM AND CAN CAUSE A CRASH AND THE DRIVER NOT AWARE IT A MAJOR SAFETY CONCERN. WHY SEND OUT A RECALL IF DODGE OR CHRYSLER IS NOT GOING TO FIX THE ISSUE IN A MORE REALISTIC TIME FRAME. ONE MONTH AND THEN TAKE DUE TO SCHEDULE IS UNACCEPTABLE. SO IN THE MEAN TIME I JUST PRAY THAT I DO NOT HAVE A ACCIDENT AND NOT HARM MYSELF. FAMILY, OR SOMEONE ELSE. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE. I REGRET THE DAY I BOUGHT THIS CAR DUE TO HOW POORLY IT IS BUILT. NOW THAT NEEDS TO BE INVESTIGATED AS WELL.

    Source: NHTSA WEB SITE
  • 2014 DODGE JOURNEY
    - WINDER, GA

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS RECALIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO STOP WHILE MAKING A GRINDING SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - LEXINGTON, KY

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE TIRES SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/23/2016*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - ORLANDO, FL

    TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO STOP WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 DODGE JOURNEY
    - HENDERSON, NV

    I RECEIVED RECALL NOTICE R61/NHTSA 15V-675 REGARDING MY VEHICLE'S ANTI-LOCK BREAK SYSTEM CONTROL MODULE. THE NOTICE STATES THAT THE ELECTRONIC STABILITY CONTROL SYSTEM COULD BE AFFECTED. THIS MONTH I WAS DRIVING WITH MY 2 YOUNG CHILDREN, STOPPED AT A RED LIGHT WHEN MY ELECTRONIC CONTROL SYSTEM SHUT DOWN IN MY CAR UNANNOUNCED, THEN SUDDENLY TURNED ITSELF BACK ON. I WAS NERVOUS BECAUSE I WAS DRIVING WITH 2 SMALL CHILDREN, SO I IMMEDIATELY WENT HOME. I WAS ALREADY INFORMED BY MY DODGE DEALER THAT CHRYSLER IS NOT EVEN MANUFACTURING THIS PARTICULAR REPLACEMENT PART, SO WHO KNOWS HOW LONG IT MIGHT BE BEFORE MY CAR CAN BE REPAIRED. WHEN I RECEIVED NOTICE R32, I DROVE AROUND FOR 2 MONTHS BEFORE MY DODGE DEALER FINALLY CALLED TO INFORM ME THEY HAD THE AVAILABLE PART. I HAVE BEEN IN CONTACT WITH CHRYSLER AND TOLD THEM WHAT HAPPENED TO MY VEHICLE. I WAS PROMISED A RENTAL CAR TO DRIVE UNTIL THIS PART BECAME AVAILABLE, BUT I WAS ONLY GIVEN A RENTAL CAR FOR ONE DAY. I AM STILL DRIVING AROUND UNSAFELY BECAUSE THIS IS MY ONLY VEHICLE, AND I DON'T KNOW WHEN IT WILL BE FIXED. THIS RECALL SCARES ME BECAUSE IT IS ALREADY SHOWING EFFECTS OF DEFORMITY AND AFFECTING MY VEHICLE'S CONTROL OPERATIONS AND I HAVE 2 KIDS WITH ME.

    Source: NHTSA WEB SITE