2014 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT BECAME STUCK AND FAILED TO RELEASE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT MENTIONED THAT THE BRAKES MADE A GRINDING SOUND. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS UNAWARE OF WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE AT A RED LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY WHILE THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED ON WITH THE STARTER KEY, AN INDEPENDENT MECHANIC THAT WAS NEAR INFORMED THE CONTACT THAT THE TRANSMISSION WAS SLIPPING. THE INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND INFORMED THAT THE POWER STEERING PUMP ALSO NEEDED REPLACEMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION SLIPPED AND THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,700.

HELLO MY NAME IS [XXX] AND I A SINGLE MOTHER OF TWO SMALL CHILDREN. I HAVE BEEN THE OWNER OF A DODGE JOURNEY FOR A LITTLE OVER A YEAR AND I HAVE ALREADY RECEIVED TWO RECALLS ON MY VEHICLE. WITH THESE RISKS COME SERIOUS CONSEQUENCES AND I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE. I HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THEY ARE UNABLE TO PROVIDE ME WITH A LOANER VEHICLE. AT THIS TIME I AM HIGHLY UPSET BECAUSE BASICALLY I HAVE TO PLAY RUSSIAN ROULETTE WITH MINE AND MY CHILDREN'S LIVE EVERY TIME I DRIVE MY ONLY MODE OF TRANSPORTATION. I DO NOT THINK IT IS APPROPRIATE FOR A COMPANY TO KNOWINGLY ALLOW ANYONE ESPECIALLY CHILDREN TO DRIVE AROUND IN A DEFECTIVE VEHICLE THAT CAN AT ANY GIVEN MOMENT CAUSE SERIOUS INJURY OR EVEN DEATH WITHOUT PROVIDING AN ALTERNATIVE UNTIL THE PROBLEM CAN BE FIXED. I AM VERY UPSET AND AM CONSIDERING LOOKING INTO GETTING A LAWYER TO DEFEND MY RIGHTS AS A CONSUMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.