2014 DODGE JOURNEY Complaints

WHILE DRIVING IN NORMAL CONDITIONS ON THE HIGHWAY, THE VEHICLE BRAKES WERE APPLIED AND I BEGAN TO LOSS CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER ON ITS SIDE AND AIRBAGS EVENTUALLY DEPLOYED. I WAS TAKEN TO THE HOSPITAL FOR POTENTIAL INJURIES FROM THE INCIDENT. NO CITATIONS WERE GIVEN FOR THE LOSS TO INDICATE NEGLIGENCE ON MY END. I BELIEVE THIS MAY HAVE BEEN RESULTED FROM THE CURRENT RECALL ON THE VEHICLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA

THE VEHICLE DESCRIBED ABOVE HAS BEEN UNABLE TO UNLOCK BY ITSELF ON A CONTINUING, BUT NOT REGULAR BASIS. THIS OCCURS UPON LEAVING THE VEHICLE ON SEVERAL OCCASION. PER THE DEALER REQUEST, WE BEGAN RECORDING THE NUMBER OF TIMES AND LOCATIONS. THE ATTEMPTS TO CORRECT OR DEFINE THE ISSUE BY FIAT CHRYSLER AMERICA AND BLUE WATER CHRYSLER-DODGE- JEEP HAVE GARNERED NO CORRECTIVE MEASURES. I BELIEVE THE COMPROMISES MY FAMILY'S SAFETY AS IT REMAINS UNCORRECTED. THE VEHICLE HAS BEEN TO THE REPAIR SHOP SEVEN TIMES FOR THE ISSUE. ....UPDATED 11/18/15 *BF

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 1/12/2016 *CN

DURING DRIVE THE CAR SHUTS DOWN, I HAVE TAKEN IT TO THE DEALER, AND THEY SAY NOTHING IS COMING UP AND THEY ONLY HAVE HAD IT FOR 3 DAYS, I TOLD THE DEALERSHIP THAT IT SHUTS DOWN WHEN IT WANTS TO.

I BOUGHT THE CAR ON 5/28/15,DEALERSHIP DID NOT INFORM ME OF ANY RECALLS ON THIS CAR.PLUS THEY HAD PROMISED 3 YEARS OF FREE OIL CHANGES,SOLD US EXTENDED WARRANTY FOR LIFE BUT DOES NOT SAY WHAT PERCENTAGE THEY WILL COVER.PLUS WE ALSO HAVE MOPAR WARRANTY OF 100,000 MILES.WHEN I WENT TO GET MY OIL CHANGED ON OCT 30,2015 THEY ASKED FOR COUPON WHICH NEITHER ME NOR MY HUSBAND KNEW OF ANY COUPON AND WE TOLD SERVICE DESK CLERK THEY WERE SUPPOSE TO BE FREE.HE THEN CALLED THE SALESPERSON THAT SOLD US THE CAR,AND ASK HIM IF HE TOLD US ABOUT 3 YEAR FREE OIL CHANGES AND THE SALESPERSON STATED TO US HE DID NOT RECALL SAYING SUCH A THING TO US.WELL, WE WERE PRETTY UPSET BY THE DEALERSHIP LYING TO US.SERVICE GUY SAID THEY WOULD DO IT THIS TIME BUT NEXT TIME WE WOULD HAVE TO PAY FOR OIL CHANGE.THEY DID NOT HAVE US SIGN ANY PAPERS SAYING THEY COULD WORK ON OUR CAR AND PROCEEDED TO PULL IT INTO THE BAY AND CHANGED THE OIL,I DO NOT BELIEVE THEY DID ANY CHECK POINTS ON OUR CAR AT THAT POINT SO I DO NOT BELIEVE ANYTHING WAS DOCUMENTED WHETHER THEY ARE TRYING TO VOID OUR CAR WARRANTY OR WHAT.WHEN THEY WERE DONE THEY GAVE US OUR CAR KEYS BUT STILL DID NOT GIVE US ANY PAPERS SHOWING ANY TYPE OF OIL CHANGE OR WHERE THEY ARE SUPPOSE TO DO A 27 POINT CHECK.I DID SEND THEM ANY E-MAIL STATING I WANT A RECIEPT,AND I AM CALLING THEM ON 11-02-15 AND AGAIN STATING ABOUT A DOCUMENT WERE THEY SERVCIED MY CAR.THIS SERVICE DEPARTMENT IS VERY RUDE AND VERY HARD TO DEAL WITH.I PAID ALOT FOR THAT CAR AND EXPECT GOOD SERVICE,AND BOTH ME AND MY HUSBAND ARE UPSET OVER THE WHOLE ORDEAL SINCE THEY ARE GOING BACK ON THERE WORD.PLUS THEY ALSO TOLD US THEY WOULD GIVE US A COUPON ON OUR NEXT OIL CHANGE,BUT THEY DID NOT GIVE US ANY COUPON EITHER.THE CAR DEALERSHIP IS THOMAS GARAGE,IN ST.CLAIRSVILLE,OHIO THERE PHONE NUMBER IS 740-695-0452