2014 DODGE JOURNEY Complaints
View complaints related to 2014 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 400 complaints submitted for the 2014 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 DODGE JOURNEY- CHICAGO, IL
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT 45 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TWICE AND THE VEHICLE WAS ABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,207.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- DECATUR, GA
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE ALSO WAS SHAKING AND WOULD JERK WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- ABILENE, TX
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- SIKESTON, MO
JOURNEY WILL DRIVE AND TURN JUST FINE, THEN WITHOUT WARNING IT BECOMES EXTREMELY HARD TO TURN OR WILL NOT TURN AT ALL, ESPECIALLY ON A RIGHT TURN. IT HAPPENS MOST OFTEN WHEN GOING 20MPH OR LESS (EVEN MORE OFTEN WHEN BACKING UP). I ALMOST HIT SOMEONE SATURDAY BECAUSE IT LOCKED UP IN THE MIDDLE OF MY TURN. IT HAS BEEN HAPPENING SEVERAL TIMES A DAY. I TOOK IT TO DEALER BEFORE AND THEY COULDN'T FIND ANYTHING THEY SAID. I DROPPED IT OFF AGAIN TODAY AND TOLD THEM TO TRY DRIVING IT ON PARKING LOT SLOW AND TO BACK UP AND DRIVE FORWARD A FEW TIMES BECAUSE THAT IS WHEN IT DOES IT MOST, BUT THEY JUST PULLED IT IN SHOP, SO DOUBT THEY WILL DO ANYTHING TODAY EITHER. IT IS DANGEROUS. I HAVE ABOUT 30,000 MILES ON IT NOW AND THEY SAY IF THEY DON'T FIND IT BEFORE IT HITS 36,000 THEN IT WON'T BE COVERED. IT HAS A SERIOUS ISSUE THAT NEEDS RESOLVING. LAST TIME IT HAPPENED WAS LAST NIGHT WHEN I PARKED IT IN FRONT OF THE DEALER, BUT IT HAS BEEN DOING IT FOR A LONG TIME AND BECOMING MUCH MORE FREQUENT. THANK YOU. *TR
Source: NHTSA WEB SITE -
2014 DODGE JOURNEY- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RETRACT. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD, NECK, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED, BUT NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 DODGE JOURNEY- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- HERNANDO, FL
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- HEMET, CA
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- AUSTIN, TX
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 DODGE JOURNEY- LAS VEGAS, NV
THE VEHICLE IS UNSAFE DUE TO THE LACK OF POWER WHEN CLIMBING HILLS WITH ANYMORE THAN 3 PERSONS . IT IS A 7 PERSON VEHICLE. IT IS ALSO SLUGGISH WHEN 3 OR MORE PERSONS GETTING IN AND OUT OF TRAFFIC SITUATIONS. EXAMPLE EXCELLERATING ONTO ONRAMPS. TOOK THE VEHICLE TO THE MOUNTAINS AND THE ENGINE LITE KEPT COMING ON SAYING OIL EXTREMELY HOT , YOU WILL LOOSE POWER, AND I DID. I HAVE HADEN IT TO SAHARA DODGE, TOOK IT FOR A DRIVE TO THE SAME AREA WITH THE SERVICE SUPERVISOR AND HE SAW EXACTLY WHAT I WAS TALKING ABOUT. HE NEVER DOCUMENTED HIS FINDINGS AND LEFT THE DEALERSHIP 2 DAYS LATER CLOSING MY STAR ACCOUNT. A NEW MANAGER TONY SUPPOSEDLY TOOK IT FOR A TEST DRIVE, LIED SAYING A CHRYSLER REP. W/ THE STAR ACCOUNT WENT WITH THEM FOR THE TEST DRIVE, WHEN IN FACT HE NEVER WENT. THEY SAHARA DODGE ARE NOW CLOSING THE ACCOUNT AND REFUSE TO ADDRESS THE SAFETY ISSUES ANY LONGER.
Source: NHTSA WEB SITE