2014 DODGE JOURNEY Complaints

BOUGHT THIS JOURNEY AUGUST 2014 , SINCE DAY ONE WE NOTICE THE TRANNY DOESN'T SHIFT RIGHT AND HAS BAD PICK UP YOU CANT EVEN GET OUT OF YOUR OWN WAY . , WE COMPLAINED AND THE DEALER DOESN'T DO ANYTHING SAYS OH THIS IS NORMAL. NO WAY I SHOULDN'T GET A BACKACHE EVERY TIME I DRIVE THIS JOURNEY. YOU CAN BE DRIVING AND WHEN U START SLOWING DOWN IT FEELS LIKE UR BEING HIT FROM BEHIND WHEN THE TRANNY SHIFTS . OR IF COMING TO A STOP SIGN THEN YOU HIT GAS IT SHIFTS THE SAME WAY . HORRIBLE AND A WASTE OF MONEY I WILL GO AGAIN FOR THE 10 TH TIME AND IF THEY DON'T FIX THIS , TIME TO TAKE THEM TO COURT LEMON LAW TIME .. *TR

I PURCHASED A 2014 DODGE JOURNEY JUNE 6, 2014. THE FOLLOWING DAY MY WIFE NOTICED LARGE SPOTTING ON THE (6) SIDE GLASS PANELS- PROBLEM WITH THE POLARIZATION PROCESS. I RETURNED THE VEHICLE FOR REPLACEMENT ON JUNE 9, 2014- THE CAR HAD 35 MILES ON THE ODOMETER. THE DEALER AND CHRYSLER LLC DECLINED VEHICLE REPLACEMENT. THEY MADE THE DECISION TO ATTEMPT TO REPLACE ALL (6) SIDE PANELS OF GLASS. THE FIRST ATTEMPT RESULTED IN ANOTHER BATCH OF EQUALLY DEFECTIVE AUTO GLASS. BUT NOW I HAD NEW PROBLEMS. NOW THE WINDOWS BINDED AND SQUEAKED WITH EVERY WINDOW USE. I DEMANDED VEHICLE REPLACEMENT AGAIN. THE DEALER AND CHRYSLER LLC AGAIN DECLINED. THEY WANTED ONE MORE SHOT AT REPLACING THE AUTO GLASS. THIS 2ND ATTEMPT RESULTED IN ANOTHER BATCH OF DEFECTIVE AUTO GLASS AND THE WINDOWS SQUEAKED AND BINDED. ALSO NOW I HAD BODY DAMAGE AS BOTH REAR DOORS HAD (4) INCH CREASES IN THEM FROM THE REPAIR ATTEMPT. I DEMANDED VEHICLE REPLACEMENT AGAIN. THE CAR HAD SLIGHTLY OVER 100 MILES ON THE ODOMETER AT THE TIME. CHRYSLER REFUSED REPLACEMENT AND STATED THEY WERE DONE WORKING ON THE CAR. I TRADED IN THIS 2014 DODGE JOURNEY AND TOOK A 5,000.00 LOSS. THIS WAS ON A CAR THAT HAD 168 MILES ON THE ODOMETER. CHRYSLER DID NOT OFFER ME A BUY BACK OR GOODWILL ALLOWANCE ON A VEHICLE THAT I DID NOT FEEL SAFE IN AFTER (2) FAILED REPAIR ATTEMPTS AND THE WINDOWS STILL WERE BINDING. *TR

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSION, THIS CAR HAS VERY STRANGE SHIFTING PROGRAMS / "CURVES". IT SEEMS TO SHIFT EARLY AND SOMETIMES WHEN SLOWING DOWN, IT'S LIKE THE TRANSMISSION DOESN'T DOWNSHIFT QUICKLY ENOUGH. THAT MAY BE THE CAUSE FOR WHAT IT'S WORTH. BOTTOM LINE, I NEED TO KNOW IT'S NOT GOING TO DO THIS AGAIN WITH MY FAMILY IN THE CAR! *TR

THE FIRST DAY DROVE THIS BRAND NEW DODGE JOURNEY TO WORK. AND CAME BACK WITH THE HOOD RELEASED. THE ONLY THING IT COULD HAPPEN WAS I ACCIDENTALLY TOUCH THE HOOD RELEASE HANDLE WHEN I APPLY/RELEASE THE PARKING BRAKE, BECAUSE THEY ARE TOO CLOSED. IT IS A REALLY BAD DESIGN. *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AS THE ELECTRONIC STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND MERGED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE MAIN COMPUTER SYSTEM AND THE THROTTLE BODY WAS CLEANED. HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 600.

I JUST BOUGHT THIS VEHICLE IN AUGUST 2014 AND THIS IS THE 2ND TIME THAT MY HOOD HAS COME OPENED! I CALLED THE DEALERSHIP WHERE I BOUGHT THE VEHICLE TO INQUIRE IF THERE WERE ANY RECALLS AND WAS TOLD NO. I THEN ASKED FOR THE SERVICE DEPARTMENT TO LOOK INTO WHY THIS IS HAPPENING. AND WAS TOLD I WOULD NEED TO TAKE IT A DODGE DEALER FOR ASSISTANCE EVEN THOUGH I BOUGHT THE 5 YEAR WARRANTY? I CALLED THE NEAREST DODGE DEALER AND WAS TOLD THAT THE HOOD RELEASE IS TO THE LEFT OF THE EMERGENCY BRAKE, KNEE LEVEL. AND WHEN YOU RELEASE THE EMERGENCY BRAKE, THE HOOD LATCH WILL UNLATCH. THIS IS TOO SCARY AS THIS IS THE 2ND TIME AND I DRIVE A LONG DISTANCE ON THE HIGHWAY TO WORK. THE SERVICE GUY NAMED [XXX] TOLD ME NOT TO WORRY, IT HAS A SECURITY LOCK LATCH. THAT'S IT I AM TRADING IT IN FOR ANOTHER MAKE, MODEL VEHICLE, I FELL IN LOVE WITH VEHICLE WHEN I RENTED ONE. BUT NOT ENOUGH TO GET ME KILLED. SO THAT MEANS I HAVE TO STAY OFF THE HIGHWAYS UNTIL I CAN REPLACE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR

HAVE HAD THE HOOD RELEASE NEXT OT THE PARKING BRAKE PEDAL. OPEN THE HOOD WITHOUT NOTIFICATION.THE BRAKE PEDAL IS TO CLOSE IN PROXIMITY TO THE HOOD LATCH. EACH TIME YOU RELEASE THE PARKING BRAKE THE HOOD RELEASES. *TR

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF THIS AND HUGE PAYMENTS. VERY DISAPPOINTED. HAD THE VEHICLE FOR 2 MONTHS. *TR

WHEN DRIVING THE VEHICLE THE MAIN SCREEN RADIO/AIR CONTROL AS WELL AS DASH BOARD WILL GO BLACK, IT IS ALMOST LIKE THE VEHICLE WILL CUT OFF GOING DOWN THE ROAD AND AFTER A FEW SECONDS EVERYTHING WILL WORK AGAIN. I HAVE HAD THIS PROBLEM SINCE I BOUGHT IT AND BEFORE THE FIRST OIL CHANGE WAS DUE AFTER HAVING TO COMMUTE TO WORK LONG DISTANCE FOR A FEW MONTHS AND NOW HAVING 14,000 ON IT I AM STILL HAVING THIS ISSUE AND CANT SEEM TO GET DODGE TO FIX THE PROBLEM ALL THEY WANT TO DO IS UPDATES WELL AFTER 7/8 MONTHS WE ALL KNOW UPDATES ARE A WASTE AND JUST AWAY FOR YOU TO SAY YOU DON'T KNOW WHAT'S WRONG OR DON'T WANT TO FIX IT BECAUSE IT COST TO MUCH. THE CUSTOMER SERVICES IS A JOKE AND I SPENT WAY TO MUCH MONEY ON A NEW SUV TO HAVE THIS MUCH TROUBLE. STAY AWAY FROM JOURNEYS......... *TR